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Compare Intercom vs Olark vs LiveHelpNow vs ZoomInfo Chat

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Olark - Live Chat Software
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Overview

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through ... Read More

Entry Level Pricing
  • Starts from $59
  • Not Available
  • Starts from $9
Free Trial Availability
  • No free trial
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.8/10

9.4/10

9.3/10

User Ratings
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Software Demo

Demo

Features

Total Features

38 Features

8 Features

25 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $59
              • Not Available
              • $9
              Pricing Plans
              • Not Available
              • Not Available
              • Not Available

              Other Details

              Organization Types supported
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              Platforms Supported
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Available
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              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              1900

              Very Good

              470

              Good

              70

              Poor

              25

              Terible

              31

              Excellent

              146

              Very Good

              74

              Good

              18

              Poor

              8

              Terible

              4

              Excellent

              97

              Very Good

              53

              Good

              13

              Poor

              2

              Terible

              3

              Expert's Review generated by AI

              Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

              Olark is a highly regarded chat platform that stands out for its ease of use and implementation. Users appreciate features like surveys, customer support, and the chatbot functionality. The ...Read more

              LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to ...Read more

              Pros and Cons
              • Intuitive and user-friendly interface that makes it easy to navigate and use.

              • Efficient automation capabilities, saving time and effort for users.

              • Rich insights and analytics features for better customer support.

              • AI-enabled chat and knowledge base that enhances customer interactions.

              • Some users may find the richness of features and customization options overwhelming without proper guidance.

              • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

              • Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.

              • Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.

              • Provides basic features needed for customer chat, such as automated responses and chat management tools.

              • Offers customization options for branding and messaging, enhancing user experience.

              • Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.

              • Pricing structure, particularly for add-on features, may deter small startups or users on a budget.

              • Outstanding customer service with quick issue resolution and great support staff.

              • User-friendly and easy to navigate, making it simple for users.

              • Limited customizations and features, making it challenging for newcomers without proper support.

              • Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              Customers

              Customers

              No Customers information available.

              No Customers information available.

              LiveHelpNow_customers_0

              LiveHelpNow_customers_0

              LiveHelpNow_customers_1

              LiveHelpNow_customers_1

              LiveHelpNow_customers_2

              LiveHelpNow_customers_2

              Media and Screenshots

              Screenshots
              Ourbound

              4 Screenshots

              No screenshots available.

              No screenshots available.

              Videos
              video-0

              2 Videos

              video-0

              2 Videos

              video-0

              4 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Olark offers Free Trial, but Intercom does not.

              Intercom is designed for Large Enterprises, Medium Business and Small Business.

              Olark is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              The starting price of Intercom begins at $59/Month, while pricing details for Olark are unavailable.

              Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

              Some top alternatives to Olark includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Intercom, Smartchat, LinkedChat, ChatFlow247 and Freshchat.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].