Compare HubSpot CRM vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HubSpot CRM (3140) Get Quote Get Quote	Zoho Desk (4147) Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More	Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More
Entry Level Pricing	Starts from $1,780 , Billed Monthly	Starts from $7 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.1/10	9.7/10
User Ratings	4.2 (10374)	4.4 (3462)
	Get Quote	Visit website

Software Demo

Demo

Features

Total Features	38 Features	27 Features
Unique Features
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Pricing

Pricing Option
Starting From	$1,780 , Billed Monthly	$7 , yearly
Pricing Plans	Free Tools Get Started Free Marketing tools Free Sales tools Free Service tools Show more + Starter Get Started Marketing Hub Starter Includes 1,000 marketing contacts Sales Hub Starter Includes 2 paid users Show more + Professional Get Started Includes features of Starter plan, plus Marketing Hub Professional Includes 2,000 marketing contacts Show more + Browse all pricing plans	Express $9 /user/month Get Started Small business essentials: Email Social media Show more + Standard $20 /user/month Get Started Everything in Express + Live chat (Business Messaging) Instant messaging Show more + Professional $35 /user/month Get Started Everything in Standard + Telephony Blueprints Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Visit Website

User Reviews

User Ratings	4.2 (based on 10374 reviews)	4.4 (based on 3462 reviews)
Rating Distribution	Excellent 2104 Very Good 679 Good 84 Poor 40 Terible 233	Excellent 2628 Very Good 1272 Good 213 Poor 15 Terible 19
Expert's Review generated by AI	HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, ...Read more	Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more
Pros and Cons	Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups. Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking. Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge. Excellent customer service for troubleshooting, providing quick responses and assistance for most queries. Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses. Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.	Easily integrates with Zoho applications and third-party tools, enhancing workflow automation. Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations. Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard. Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses. Although mobile support is available, certain functionalities may be more limited compared to the desktop version. Configuring advanced features and integrations may require time and technical knowledge.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	Classpass Avison Young Crunch Fitness	NHS Rogers ESSILOR

Media and Screenshots

Screenshots	13 Screenshots	4 Screenshots
Videos	2 Videos	4 Videos

Alternatives

Alternatives	Thryv 4.2 monday sales CRM by monday.com Pipedrive 4.5	Zendesk Support 4.3 Tidio Helpdesk ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both HubSpot CRM and Zoho Desk offer a Free Trial.

HubSpot CRM is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for HubSpot CRM Starts at $1,780 when Billed Monthly whereas for Zoho Desk Starts at $7/user/month when yearly.

Some top alternatives to HubSpot CRM includes Thryv, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, CompanyHub CRM, Onpipeline, Nutshell, Keap, SalesCRM, FreeCRM and Pipeline CRM.

Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare HubSpot CRM vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk

HubSpot CRM

Zoho Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure