Which is better, HubSpot CRM or Pipeline CRM?

Pipeline CRM edges out HubSpot CRM based on user ratings across 1,467 reviews. That said, the best pick depends on your workflow — HubSpot CRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between HubSpot CRM and Pipeline CRM?

Key differences between HubSpot CRM and Pipeline CRM include pricing (HubSpot CRM starts at $45 vs Pipeline CRM at $25); target audience (HubSpot CRM targets Individuals while Pipeline CRM serves Freelancers / Consultants). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both HubSpot CRM and Pipeline CRM offer a Free trial?

Yes, both HubSpot CRM and Pipeline CRM offer a Free Trial.

Who are the typical users of Pipeline CRM?

Pipeline CRM is designed for Freelancers / Consultants, Medium Business, Small Business.

What is the starting price of HubSpot CRM and Pipeline CRM?

Pricing for HubSpot CRM starts at $45/Month, whereas Pipeline CRM starts at $25/User/Month.

What are the best alternatives to HubSpot CRM?

Some top alternatives to HubSpot CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.

What are the best alternatives to Pipeline CRM?

Some top alternatives to Pipeline CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.

HubSpot CRM vs Pipeline CRM vs Bigin by Zoho CRM Comparison

Last updated: May 21, 2026

HubSpot CRM

4.3(3,493 reviews)

Starting at $45 /Month

Free Trial
Individuals
Freelancers / Consultants

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you…

View Pricing Read Reviews

Pipeline CRM

4.5(1,467 reviews)

Starting at $25 /User/Month

Free Trial
Freelancers / Consultants
Medium Business

Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its user-friendly sales tools, remote teams c…

View Pricing Read Reviews

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

View Pricing Read Reviews

Pipeline CRM leads on user satisfaction with a 4.5-star rating across 1,467 reviews.

HubSpot CRM vs Pipeline CRM vs Bigin by Zoho CRM — at a glance

Feature	HubSpot CRM	Pipeline CRM	Bigin by Zoho CRM
Rating	4.3 / 5	4.5 / 5	4.6 / 5
Reviews	3,493	1,467	294
Starting price	$45 /Month	$25 /User/Month	$7 /User/Month
Free trial	Yes	Yes	Yes
Free version	No	No	No
Best for	Individuals, Freelancers / Consultants, Large Enterprises	Freelancers / Consultants, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available	Available
Support modes	24/7 (Live rep), Business Hours, Online	Business Hours, Online	Business Hours, Online
Certifications	SOC 2, HIPAA, GDPR, ISO 27001	GDPR	—
Data residency	US	Global	Global

Key differences between HubSpot CRM and Pipeline CRM

Pricing: HubSpot CRM starts at $45 /Month, while Pipeline CRM starts at $25 /User/Month.
Target audience: HubSpot CRM is built for Individuals and Freelancers / Consultants, while Pipeline CRM targets Freelancers / Consultants and Medium Business.
User satisfaction: Pipeline CRM scores higher with a 4.5-star average.
Deployment: HubSpot CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Pipeline CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare HubSpot CRM vs Pipeline CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	HubSpot CRM (3172) Talk to an expert Talk to an expert	Pipeline CRM (923) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

HubSpot CRM

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Pipeline CRM

Best CRM for SMBs needing simple, customizable sales pipeline management.

Choose if

You run a small to mid-sized sales team (11-200 employees) focused on deal tracking.
You want an intuitive, easy-to-learn CRM with quick onboarding and minimal setup.
You need affordable CRM software with customizable fields tailored to your sales workflow.

Consider alternatives if

Your company requires advanced CRM features and enterprise-grade capabilities.
You depend heavily on deep third-party app integrations and extensive plugin ecosystems.

Bigin by Zoho CRM

Best for

Small Business

HubSpot CRM typically suits Individuals and Freelancers / Consultants. Pipeline CRM tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More about HubSpot CRM	Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its ... Read More about Pipeline CRM	Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $45 , Billed Yearly	Starts from $25 , Billed Yearly	Starts from $7 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available	Get Free Trial
SpotScore What's this? ↗	9.1/10	9.1/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.35 (3493)	4.5 (1467)	4.57 (294)
Best Company Size	1-1,000 employees	11-50 employees51-200 employees	—
	Get pricing help	Get pricing help	Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

HubSpot CRM

Streamlined Communication: HubSpot CRM lets your team centralize all customer interactions in one place, so everyone stays informed and miscommunication drops. You can collaborate more easily and respond to customer needs faster.
User-Friendly Interface: HubSpot CRM is designed for simplicity, letting users of all technical levels work through it easily. This means less training time for your staff and more focus on building relationships with clients.
Analytics and Reporting: Powerful analytics tools help you understand sales performance and customer behavior. This data-driven approach supports informed decisions that can increase conversions and revenue growth.

Pipeline CRM

Workflow Management: With Pipeline CRM, you can easily manage your team's sales processes, keeping everyone organized and focused on closing deals. Tasks and communications are centralized for quick access.
Improved Collaboration: This tool builds a collaborative environment where team members can share insights and updates in real-time. Managers can more easily track progress and confirm that everyone is aligned toward common goals.
Data-Driven Insights: Pipeline CRM provides reliable analytics that allow you to make informed decisions. With detailed reports and dashboards, you'll gain a clearer understanding of your sales performance and customer interactions.

Bigin by Zoho CRM

No key benefits available yet.

Best fit

HubSpot CRM

1-1,000 employees
Martech, SaaS, Consulting, Sales Automation, Revtech
Sales Managers, Account Executives, Business Development Representatives, CRM Administrators

Pipeline CRM

11 to 200 employees
Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Bigin by Zoho CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

HubSpot CRM

Pricing scales quickly with advanced features — teams under 20 seats often switch to Pipedrive or Freshsales for lower per-user costs
Customization requires API work or third-party apps — businesses with non-standard sales processes add Salesforce or Microsoft Dynamics instead
Interface complexity deters small teams — companies under 10 people frequently choose Zoho CRM or Capsule for simpler workflows

Pipeline CRM

Users may seek alternatives to Pipeline CRM due to specific feature gaps, such as limited customization options or a lack of advanced analytics that better suit their business needs and sales processes.
Organizations experiencing rapid growth might require more scalable solutions that can handle increased data and user volumes, prompting them to explore other CRM systems with robust support for expansion.
Teams that prioritize user experience may look for alternatives if they find Pipeline CRM's interface less intuitive or harder to navigate compared to competitors with more user-friendly designs.

Bigin by Zoho CRM

No alternatives guidance available yet.

Software Demo

Demo

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How do HubSpot CRM, Pipeline CRM and Bigin by Zoho CRM Compare on Features?

Total Features	38 Features	10 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare HubSpot CRM, Pipeline CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$45 , Billed Yearly	$25 , Billed Yearly	$7 , Billed Yearly
Pricing Plans	Free Tools Get Started Free Marketing tools Free Sales tools Free Service tools Show more + Starter Get Started Marketing Hub Starter Includes 1,000 marketing contacts Sales Hub Starter Includes 2 paid users Show more + Professional Get Started Includes features of Starter plan, plus Marketing Hub Professional Includes 2,000 marketing contacts Show more + Browse all pricing plans	Start Plan Get Started 1 Sales Pipeline People 250 Deals per account (Active deals) Show more + Develop Get Started 2 Sales Pipelines People 2500 Deals per account (Active deals) Show more + Grow Get Started 5 Sales Pipelines People Unlimited Deals per account (Active deals) Show more +	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✓ Yes	✗ No
GDPR	✓ Yes	✓ Yes
ISO 27001	✓ Yes	—
Single Sign-On (SSO)	✓ Yes	—
Multi-Factor Auth (MFA)	✓ Yes	—
Data Encryption	✓ Yes	—
Audit Logs	✓ Yes	—
Data Residency	🇺🇸 US	🌐 Global

HubSpot CRM vs Pipeline CRM User Reviews & Rating Comparison

User Ratings	4.35 (based on 3493 reviews)	4.5 (based on 1467 reviews)	4.57 (based on 294 reviews)
Rating Distribution	2130 684 84 40 234	581 269 51 14 8	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 3172 reviews, with strong overall satisfaction. What buyers like Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups. Integrates with Google Suite and offers open APIs for tracking and productivity. Contact and task management interface is accessible to non-technical users. Common complaints Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses. Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction. Poor accessibility for individuals with disabilities, leading to exclusion of certain user groups.	Buyer sentiment Overall positive sentiment highlights ease of use and customization, with some concerns about limited advanced features and integration depth. What buyers like Ease of use Customizability Affordability Common complaints Limited advanced features Integration limitations	Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like Simple design with a short learning curve — accessible for non-technical users. Pricing targets startups and small businesses with core CRM features at low cost. Pipeline management and workflow automation reduce manual steps in sales processes. Common complaints Limited integrations with social media apps and LinkedIn or Facebook ad platforms. Lacks advanced features needed by larger enterprises or complex workflows. Customer support availability is inconsistent, affecting issue resolution during critical moments.
Pros and Cons	Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups. Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking. Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge. Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses. Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.	User-friendly and intuitive interface enabling quick onboarding Highly customizable fields and layouts to fit specific workflows Affordable pricing providing excellent value for small businesses Limited advanced features compared to more robust CRM platforms Occasional clunkiness in navigation and usability	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Classpass Avison Young Crunch Fitness	Fujifilm Monograma Matific	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	13 Screenshots	3 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.57 Hubspot Marketing Hub 4.86 ClickUp 4.4	Bigin by Zoho CRM 4.57 Hubspot Marketing Hub 4.86 ClickUp 4.4	ClickUp 4.4 Zoho CRM 4.07 Freshsales 4.67

Frequently asked questions

Which is better, HubSpot CRM or Pipeline CRM?: Pipeline CRM edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do HubSpot CRM and Pipeline CRM offer a free trial?: Yes, both HubSpot CRM and Pipeline CRM offer a free trial.
What is the starting price of HubSpot CRM vs Pipeline CRM?: HubSpot CRM starts at $45 /Month. Pipeline CRM starts at $25 /User/Month.
What are the top alternatives to HubSpot CRM?: Top alternatives to HubSpot CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
What are the top alternatives to Pipeline CRM?: Top alternatives to Pipeline CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.

HubSpot CRM vs Pipeline CRM vs Bigin by Zoho CRM Comparison

HubSpot CRM

Pipeline CRM

Bigin by Zoho CRM

HubSpot CRM vs Pipeline CRM vs Bigin by Zoho CRM — at a glance

Key differences between HubSpot CRM and Pipeline CRM

Compare HubSpot CRM vs Pipeline CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

HubSpot CRM

Pipeline CRM

Download this HubSpot CRM vs Pipeline CRM vs Bigin by Zoho CRM comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

SpotScore

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do HubSpot CRM, Pipeline CRM and Bigin by Zoho CRM Compare on Features?

Compare HubSpot CRM, Pipeline CRM and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

HubSpot CRM vs Pipeline CRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions