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HubSpot CRM vs Formidable Forms vs 123FormBuilder Comparison

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HubSpot CRM

4.2(10,374 reviews)

Starting at $45 /Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you…

Formidable Forms

4.9(125 reviews)

Starting at $39.50 /Year

  • Individuals
  • Freelancers / Consultants

Formidable Forms is a user-friendly online form builder that allows anyone to create great looking forms. Features include: Predefined Form Templates, Modular Style Design, A/B Form-Splitting, Conditional Logic, Google A…

123FormBuilder

4.3(593 reviews)

Starting at $19.99 /Month

  • Large Enterprises
  • Medium Business

Form builder software that allows to create unlimited online forms for free, no download, no setup fee. Features include web, mobile device & email notifications, ability to send confirmation and receipt emails along wit…

Formidable Forms leads on user satisfaction with a 4.9-star rating across 125 reviews.

HubSpot CRM vs Formidable Forms vs 123FormBuilder — at a glance

FeatureHubSpot CRMFormidable Forms123FormBuilder
Rating4.2 / 54.9 / 54.3 / 5
Reviews10,374125593
Starting price$45 /Month$39.50 /Year$19.99 /Month
Free trial Yes No No
Free version No No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesIndividuals, Freelancers / Consultants, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareOnline Form Builder SoftwareOnline Form Builder Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPRHIPAA, GDPR
Data residencyUSGlobalGlobal

Key differences between HubSpot CRM and Formidable Forms

  • Pricing: HubSpot CRM starts at $45 /Month, while Formidable Forms starts at $39.50 /Year.
  • Free trial: HubSpot CRM offers a free trial; Formidable Forms does not.
  • User satisfaction: Formidable Forms scores higher with a 4.9-star average.
  • Deployment: HubSpot CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Formidable Forms supports SaaS/Web/Cloud.

Compare HubSpot CRM vs Formidable Forms vs 123FormBuilder — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HubSpot CRM - CRM Software
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Formidable Forms - Online Form Builder Software
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Talk to an expert
123FormBuilder - Online Form Builder Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

HubSpot CRM

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Formidable Forms

Best for flexible, feature-rich form building with strong conditional logic.

Choose if
  • You need to create complex, customizable forms with conditional logic.
  • Your team values ease of use combined with powerful automation options.
  • You are a small to medium business or freelancer managing client data workflows.
Consider alternatives if
  • You require extensive third-party integrations and a large add-on marketplace.
  • You prefer a simpler tool with minimal customization and fewer features.

123FormBuilder

Best for small to mid-sized teams needing easy, unlimited online form creation.

Choose if
  • You want a user-friendly drag-and-drop interface with quick form setup.
  • You need unlimited free forms without any download or setup fees.
  • You require seamless integration with popular tools like Zendesk and Salesforce.
Consider alternatives if
  • Your enterprise demands extensive third-party app integrations beyond available options.
  • You seek highly advanced customization without relying on vendor support.

HubSpot CRM typically suits Individuals and Freelancers / Consultants. Formidable Forms tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More about HubSpot CRM

Formidable Forms is a user-friendly online form builder that allows anyone to create great looking forms. Features include: Predefined Form Templates, Modular Style Design, A/B ... Read More about Formidable Forms

Form builder software that allows to create unlimited online forms for free, no download, no setup fee. Features include web, mobile device & email notifications, ability to send ... Read More about 123FormBuilder

Entry Level Pricing

  • Starts from $45 , Billed Yearly
  • Starts from $39.50
  • Starts from $19.99 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

9.0/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-1,000 employees
1-50 employees51-500 employees
1-50 employees51-500 employees
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

HubSpot CRM

  • Streamlined Communication: HubSpot CRM allows your team to centralize all customer interactions in one place, ensuring that everyone is on the same page and reducing the chances of miscommunication. You’ll find it easier to collaborate and respond to customer needs promptly.
  • User-Friendly Interface: Designed with simplicity in mind, HubSpot CRM enables users of all technical levels to navigate effortlessly. This means less training time for your staff and more focus on building relationships with clients.
  • Robust Analytics and Reporting: With its powerful analytics tools, you can gain valuable insights into sales performance and customer behavior. This data-driven approach helps you make informed decisions that can lead to increased conversions and revenue growth.
Best fit

Best fit

HubSpot CRM

  • 1-1,000 employees
  • Martech, SaaS, Consulting, Sales Automation, Revtech
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
Watchouts

Reasons buyers look elsewhere

HubSpot CRM

  • Users might consider alternatives to HubSpot CRM due to budget constraints, as some businesses find it expensive, especially with advanced features.
  • Customization limitations can lead users to seek alternatives that offer more tailored solutions to fit unique business processes.
  • Some users may prefer a simpler interface or fewer features, prompting them to look for more user-friendly and straightforward CRM options.

Software Demo

Demo

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  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

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How do HubSpot CRM, Formidable Forms and 123FormBuilder Compare on Features?

Total Features

38 Features

23 Features

26 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare HubSpot CRM, Formidable Forms and 123FormBuilder on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $45 , Billed Yearly
        • $39.50
        • $19.99 , Billed Yearly

        Pricing Plans

        • Free Tools

          • Free Marketing tools

          • Free Sales tools

          • Free Service tools

          Show more +

        • Starter

          • Marketing Hub Starter

          • Includes 1,000 marketing contacts

          • Sales Hub Starter Includes 2 paid users

          Show more +

        • Professional

          • Includes features of Starter plan, plus

          • Marketing Hub Professional

          • Includes 2,000 marketing contacts

          Show more +

        • Browse all pricing plans
        • Not Available

        Pricing Page

        HubSpot CRM pricing
        Formidable Forms pricing
        123FormBuilder pricing

        Other Details

        Organization Types supported

        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global
        🌐 Global

        HubSpot CRM vs Formidable Forms User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        2104

        679

        84

        40

        233

        67

        2

        0

        0

        0

        138

        8

        6

        1

        4

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 3140 reviews, with strong overall satisfaction.

        What buyers like

        • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
        • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.
        • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

        Common complaints

        • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
        • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
        • Poor accessibility for individuals with disabilities, leading to exclusion of certain user groups.

        Buyer sentiment

        Users overwhelmingly praise Formidable Forms for its ease of use, flexibility, and powerful features, though some find the feature set complex and desire more marketplace options.

        What buyers like

        • Ease of use
        • Feature richness
        • Flexibility and customization

        Common complaints

        • Complexity for new users
        • Limited marketplace integrations

        Buyer sentiment

        Users generally praise 123FormBuilder for its ease of use, helpful customer support, and effective form-building features, though some find the platform complex and limited in integrations.

        What buyers like

        • Ease of use
        • Customer support
        • Template availability

        Common complaints

        • Limited integrations
        • Complexity for beginners

        Pros and Cons

        • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

        • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

        • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

        • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

        • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

        • Wide set of features that cater to varying client needs

        • Ease of use with a short learning curve for beginners and advanced users

        • Strong conditional logic simplifying complex workflows and data gathering

        • Feature richness and customization can be overwhelming without proper support

        • Limited selection in the Marketplace for additional apps and connectors

        • User-friendly interface with drag-and-drop form creation

        • Excellent and responsive customer support

        • Pre-made templates enabling quick form setup

        • Limited marketplace options for additional apps and connectors

        • Complexity for beginners due to feature richness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Classpass

        Classpass

        Avison Young

        Avison Young

        Crunch Fitness

        Crunch Fitness

        No Customers information available.

        Airbus

        Airbus

        University of Oxford

        University of Oxford

        LG

        LG

        Media and Screenshots

        Screenshots

        HubSpot CRM

        13 Screenshots

        Build

        4 Screenshots

        Text edit

        3 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

        video-0

        4 Videos

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        Related Blogs and Articles for Online Form Builder Software

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, HubSpot CRM or Formidable Forms?
        Formidable Forms edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do HubSpot CRM and Formidable Forms offer a free trial?
        HubSpot CRM offers a free trial. Formidable Forms does not.
        What is the starting price of HubSpot CRM vs Formidable Forms?
        HubSpot CRM starts at $45 /Month. Formidable Forms starts at $39.50 /Year.
        What are the top alternatives to HubSpot CRM?
        Top alternatives to HubSpot CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
        What are the top alternatives to Formidable Forms?
        Top alternatives to Formidable Forms include Cognito Forms, Formsite, Formstack, Typeform, Gravity Forms.

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