HR365 Helpdesk vs Jira Service Desk - Which Service Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HR365 Helpdesk (20) Get Quote Get Quote	Jira Service Desk (269) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	HR365 Helpdesk is an effective, user-friendly task tracking system designed for SharePoint. Offering a range of features that promote seamless reporting, self service, and full ... Read More	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More
Entry Level Pricing	Starts from $49	Starts from $10
Free Trial Availability	Get Free Trial	Get Free Trial
User Ratings	2.2 (2)	4.1 (1068)
	Get Quote	Get Quote

Software Demo

Demo	HR365 Helpdesk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

What Do HR365 Helpdesk and Jira Service Desk Cost?

Pricing Option
Starting From	$49	$10
Pricing Plans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

HR365 Helpdesk User Reviews & Rating Comparison

User Ratings	2.2 (based on 2 reviews)	4.1 (based on 1068 reviews)
Rating Distribution	Excellent 20 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1
Expert's Review generated by AI	Helpdesk 365 has garnered high praise in the past 12 months, and it's not surprising given its impressive array of features. Users appreciate its versatility, with multiple roles catering to all ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of HR365 Helpdesk Provides multiple roles such as agent, supervisor, and users, accommodating different levels of employees to request help easily. Advanced ticketing system that distributes tickets based on teams' expertise, making support across various departments seamless. Simplifies communication through focused ticketing and email features, enhancing customer support. User-friendly interface and ease of raising tickets with timely resolutions, leading to widespread adoption by organizations. Newcomers may find the richness of features and customizations overwhelming without adequate support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.	Pros and Cons of Jira Service Desk
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	KPMG Apollo Bank SIEMENS	Domino's Airbnb Square

Media and Screenshots

Screenshots	5 Screenshots	5 Screenshots
Videos	No videos available.	1 Videos

Top Alternatives to HR365 Helpdesk and Jira Service Desk in 2025

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both HR365 Helpdesk and Jira Service Desk offer a Free Trial.

HR365 Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for HR365 Helpdesk Starts at $49/Month whereas for Jira Service Desk Starts at $10One-Time Payment.

Some top alternatives to HR365 Helpdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Teamwork Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Spiceworks Help Desk, Help Desk Premier, DeskXpand, TechExcel ServiceWise and Scopedesk.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

HR365 Helpdesk vs Jira Service Desk - Which Service Desk Software Platform Is Better in July 2025?

HR365 Helpdesk

Jira Service Desk

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

User Ratings

Software Demo

Demo

What Do HR365 Helpdesk and Jira Service Desk Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

HR365 Helpdesk User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of HR365 Helpdesk

Pros and Cons of Jira Service Desk

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to HR365 Helpdesk and Jira Service Desk in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure