Hilos vs SyncMate vs Bigin by Zoho CRM Comparison
Hilos
Starting at $199 /month
- Free Trial
- Large Enterprises
- Medium Business
Hilos is a comprehensive platform for the WhatsApp API that enables businesses to profile leads, automate follow-ups, and seamlessly integrate with preferred tools to boost conversion rates. Designed specifically for Wha…
SyncMate
Starting at $8.00 per month
- Free Trial
- Large Enterprises
- Small Business
SyncMate ensures that professionals can remain in touch with their clients without compromising effectiveness or convenience. Users can enjoy the convenience of WhatsApp and the sophistication of Hubspot without ever nee…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Hilos vs SyncMate vs Bigin by Zoho CRM — at a glance
| Feature | Hilos | SyncMate | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | — | 4.3 / 5 |
| Reviews | — | — | 119 |
| Starting price | $199 /month | $8.00 per month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Small Business, Medium Business | Small Business |
| Category | Chatbots Software | CRM Software | CRM Software |
| Integrations | 2+ apps | — | — |
| Platforms | SaaS/Web/Cloud | Browser Based (Cloud) | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | — | — | — |
| Data residency | Global | US | Global |
Key differences between Hilos and SyncMate
- Pricing: Hilos starts at $199 /month, while SyncMate starts at $8.00 per month.
- Deployment: Hilos supports SaaS/Web/Cloud; SyncMate supports Browser Based (Cloud).
Compare Hilos vs SyncMate vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Chatbots Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Small Business, Medium Business
Small Business
Hilos typically suits Large Enterprises and Medium Business. SyncMate tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Hilos is a comprehensive platform for the WhatsApp API that enables businesses to profile leads, automate follow-ups, and seamlessly integrate with preferred tools to boost conversion ... Read More about Hilos | SyncMate ensures that professionals can remain in touch with their clients without compromising effectiveness or convenience. Users can enjoy the convenience of WhatsApp and the ... Read More about SyncMate | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | Not Available | Not Available | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 10–200 employees | — | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Integration: Connects effortlessly with tools like ActiveCampaign, HubSpot, and Zapier for enhanced workflow.
- Efficient Sales Follow-ups: Automates follow-up messages, ensuring timely communication with leads.
- Automated Lead Profiling: Streamlines customer qualification by capturing responses and integrating them into your CRM.
No key benefits available yet.
No key benefits available yet.
Best fit
- 10–200 employees
- E-commerce, retail, D2C brands, customer service, and digital marketing.
- Sales Managers, Customer Support Leads, Marketing Coordinators, and CRM Administrators
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Hilos is centered around WhatsApp, which limits businesses seeking a true omnichannel messaging solution (e.g., email, Instagram, SMS).
- Users may find Hilos’ analytics and reporting capabilities basic compared to platforms with advanced dashboards and performance metrics.
- As businesses grow beyond 200+ employees, they might need enterprise-grade features and user management that Hilos currently lacks.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |  Hilos has not given any software demo yet If you're the owner of this profile, add your demo.Contact us | SyncMate has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do Hilos, SyncMate and Bigin by Zoho CRM Compare on Features?
Total Features | 24 Features | 7 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Hilos, SyncMate and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
| |
Pricing Page |  |  |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
Data Residency | 🌐 Global | 🇺🇸 US |
Hilos vs SyncMate User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
|---|---|---|---|
Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
|---|
List of Customers
Customers | No Customers information available. | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
|---|
Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
|---|---|---|
Videos | No videos available. | No videos available. |
Alternatives
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Crm Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Hilos or SyncMate?
- Hilos and SyncMate are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
- Do Hilos and SyncMate offer a free trial?
- Yes, both Hilos and SyncMate offer a free trial.
- What is the starting price of Hilos vs SyncMate?
- Hilos starts at $199 /month. SyncMate starts at $8.00 per month.
- What are the top alternatives to Hilos?
- Top alternatives to Hilos include WATI, Alterra, BusinessOnBot, 360dialog, ChatBot.
- What are the top alternatives to SyncMate?
- Top alternatives to SyncMate include Bigin by Zoho CRM, WATI, BusinessOnBot, HubSpot Service Hub, SyncApps.