WATI Review: Is It The Right Chatbots Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
SOC 2Add to compare
Starts from $40 / Month when Billed Yearly
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is WATI?
WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a hosted CRM solution. It has features to increase the productivity of sales and business development teams enabling them to focus on their top priorities, close more business and achieve maximum growth.
Pricing
Starts from $40 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:Global
Platform
Web + mobile app (iOS & Android)
WATI Software Demo
WATI was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider WATI
- Team types
- Individuals, Large Enterprises
Why teams choose WATI
WATI's cloud-based nature ensures accessibility from anywhere.
The platform's focus on productivity helps sales teams prioritize effectively.
Its user-friendly interface allows for quick adoption by new users.
Is WATI right for you?
What buyers should know before shortlisting WATI
WATI offers a cloud-based CRM solution that enhances sales productivity through effective lead management. Its user-friendly interface and reliability make it a solid choice for businesses.
WATI pros and cons
- WATI pros
WATI's cloud-based nature ensures accessibility from anywhere.
The platform's focus on productivity helps sales teams prioritize effectively.
Its user-friendly interface allows for quick adoption by new users.
- WATI cons
Customization options are limited compared to competitors.
Advanced features may be lacking for larger teams.
Ready to try it?
Get started with WATI
Start your free trial — no credit card required.
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See how it stacks up
Compare WATI side-by-side with top Chatbots Software alternatives.
What is the pricing of WATI?
WATI Pricing Plans
Weighing your options?
Not sure if WATI fits your budget?
WATI reviews and ratings
What buyers like
- Cloud-based solution
- Increases sales productivity
- Secure and reliable
Common complaints
- Limited customization options
- May lack advanced features
- Pricing may not suit all budgets
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What are the features of WATI?
The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
WATI security and data handling
Key compliance certifications and security features for IT and security teams evaluating WATI.
Certifications
Developer & data
Alternatives to WATI
WATI Support Options
Frequently Asked Questions About WATI
Common questions buyers ask before choosing WATI.
WATI is a Chatbots Software. WATI offers Chat (Messaging), Contact Management and many more functionalities.
Buyers commonly note the following limitations of WATI: Customization options are limited compared to competitors.; Advanced features may be lacking for larger teams.; Pricing may not be competitive for all businesses..
Some top alternatives to WATI includes Alterra, BusinessOnBot, 360dialog, Hilos and Botlite.
WATI offers Free Trial, Subscription pricing models
The starting price of WATI is $40/Month when Billed Yearly
Ready to try it?
Get started with WATI
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].