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Compare HESK vs HelpNinja vs Zendesk Support vs Zoho Desk

HESK - Help Desk Software
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HelpNinja - Help Desk Software
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Overview

Description

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with ... Read More

HelpNinja is the software solution for agencies looking for an online help desk or a ticketing system. As a web-based application, user can track and monitor every user's work requests on ... Read More

Entry Level Pricing
  • Starts from $24.91 , Billed Yearly
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.6/10

8.5/10

User Ratings
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Software Demo

Demo

HelpNinja has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

11 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $24.91 , Billed Yearly
          • $29 , Billed Yearly
          Pricing Plans
          • HESK Cloud

            • 10 Support Agents

            • 10 GB file upload space

            • Statistics module

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          • HESK Cloud Plus

            • Unlimited Support Agents

            • 50 GB file upload space

            • Escalate module

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          • Samurai

            • Agents: 3

            • Mailbox: 3

            • Docs site: 1

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          • Ronin

            • Agents: 5

            • Includes features of Samurai plan

            • Mailboxes: 3

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          • Yamabushi

            • Agents: 10

            • Includes features of Ronin plan, plus

            • Mailbox: 5

            Show more +

          Pricing Pagehesk pricinghelpninja pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          4

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Flavourart

          Flavourart

          Department of Education

          Department of Education

          Cira

          Cira

          Phacient

          Phacient

          Astra WordPress Theme

          Astra WordPress Theme

          Creative Collaborations

          Creative Collaborations

          Media and Screenshots

          Screenshots

          No screenshots available.

          Group

          4 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both HESK and HelpNinja offer a Free Trial.

          HESK is designed for Large Enterprises, Medium Business and Small Business.

          HelpNinja is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for HESK Starts at $24.91/Month when Billed Yearly whereas for HelpNinja Starts at $29/Month when Billed Yearly.

          Some top alternatives to HESK includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, CRMdesk, ReadyDesk, GetHelp, Sitehelpdesk, Trakdesk and Spiceworks Help Desk.

          Some top alternatives to HelpNinja includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, ReadyDesk, HelpdeskEddy, AzureDesk, HESK, DeskXpand and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].