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Heartland Payroll vs OnPay Comparison

Last updated:

Heartland Payroll

4.6(118 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, cost accounting and tracking of…

OnPay

5.0(434 reviews)

Starting at $40 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

OnPay is an intuitive online payroll software designed to meet the needs of supervisors, managers, payroll specialists and people who manage pay for hourly or salaried staff. OnPay helps companies of all sizes reduce cos…

OnPay leads on user satisfaction with a 5.0-star rating across 434 reviews.

Spotsaas Analysis

Heartland PayrollOnPay

The core difference between Heartland Payroll and OnPay lies in their target company sizes and complexity of payroll needs, with Heartland catering to small to mid-sized businesses and OnPay focusing on simpler payroll solutions for small businesses. Heartland Payroll is ideal for businesses with 20-500 employees in sectors like retail and healthcare, while OnPay is best suited for companies with 1-100 employees across various industries seeking straightforward payroll management.

- Best for small to mid-sized businesses - Supports 20-500 employees - Ideal for retail, hospitality, and healthcare sectors - Offers automated tax filings - Provides integrated payment processing - Strong customer support

- Best for small businesses - Supports 1-100 employees - Ideal for diverse industries including nonprofits and consulting - Simplifies payroll processing - Automates payroll calculations and tax filings - Excellent customer support

Heartland Payroll vs OnPay — at a glance

FeatureHeartland PayrollOnPay
Rating4.6 / 55.0 / 5
Reviews118434
Starting priceContact for pricing$40 /Month
Free trial No Yes
Free version No No
Best forMedium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryPayroll SoftwarePayroll Software
Integrations10+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modes24/7 (Live rep)Business Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between Heartland Payroll and OnPay

  • Pricing: OnPay starts at $40 /Month. Heartland Payroll pricing is not publicly listed.
  • Free trial: OnPay offers a free trial; Heartland Payroll does not.
  • Target audience: Heartland Payroll is built for Medium Business and Small Business, while OnPay targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: OnPay scores higher with a 5.0-star average.
  • Deployment: Heartland Payroll supports SaaS/Web/Cloud; OnPay supports SaaS/Web/Cloud.

Heartland Payroll vs OnPay — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Heartland Payroll - Payroll Software
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OnPay - Payroll Software
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Heartland Payroll vs OnPay: Biggest differences

Start here before you go deeper into features.

Heartland Payroll

Best for small to mid-sized businesses needing streamlined payroll with strong support.

Choose if
  • You run a retail, hospitality, or healthcare business with 20-500 employees.
  • You want automated tax filings and integrated payment processing to reduce manual work.
  • You value responsive, knowledgeable payroll specialists for personalized customer support.
Consider alternatives if
  • Your company is a large enterprise with complex payroll needs requiring high customization.
  • You need a highly customizable payroll entry and reporting system beyond standard options.

OnPay

Best for small businesses seeking simple, automated payroll with excellent support.

Choose if
  • You run a small business with 1-100 employees needing straightforward payroll processing.
  • You want to automate payroll calculations and tax filings to reduce errors and save time.
  • You value exceptional, responsive customer service and easy integration with accounting tools.
Consider alternatives if
  • You are a large enterprise requiring complex payroll customizations and advanced features.
  • You need an all-in-one HR platform including recruitment or performance management.

Heartland Payroll: Best for small to mid-sized businesses needing streamlined payroll with strong support. OnPay: Best for small businesses seeking simple, automated payroll with excellent support.

Description

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, ... Read More about Heartland Payroll

OnPay is an intuitive online payroll software designed to meet the needs of supervisors, managers, payroll specialists and people who manage pay for hourly or salaried staff. OnPay helps ... Read More about OnPay

Entry Level Pricing

  • Not Available
  • Starts from $40

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.7/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

4.61

(118)

4.96

(434)

Best Company Size

20-50 employees51-500 employees
1-100 employeesSmall Business
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Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Heartland Payroll

  • Integrated Payments & Payroll: Combines payroll with Heartland's payment processing, simplifying employee compensation and business transactions.
  • Compliance & Tax Filing: Automates federal, state, and local tax filings, helping reduce compliance risks and administrative workload.
  • User-Friendly Platform: Designed to simplify payroll with easy-to-use dashboards, direct deposit options, and responsive customer support.

OnPay

  • OnPay simplifies payroll processing, saving hours each week by automating calculations and filings—so you can focus on running your business.
  • With a user-friendly interface and intuitive dashboards, your team can easily manage payroll, benefits, and taxes without needing extensive training.
  • OnPay integrates smoothly with popular accounting tools, improving efficiency and eliminating manual data entry.
Best fit

Best fit

Heartland Payroll

  • 20–500 employees
  • Retail, hospitality, healthcare, manufacturing, and small to mid-sized businesses
  • Payroll Managers, HR Directors, Finance Officers, Business Owners, and Operations Managers

OnPay

  • 1-100 employees
  • Healthcare, SaaS, Consulting, Professional Services, Nonprofits, Financial Services, Marketing Agencies
  • HR Managers, Payroll Administrators, Office Managers, Finance Managers, Small Business Owners
Watchouts

Reasons buyers look elsewhere

Heartland Payroll

  • Businesses seeking deeper integration between payment processing and payroll may explore other all-in-one providers.
  • Companies requiring advanced HR management, benefits administration, or time tracking may consider broader HCM platforms.
  • Firms with multi-state or complex compliance needs might look for payroll solutions specializing in regulatory support.

OnPay

  • Users may explore alternatives if they require more advanced HR management features, such as extensive employee onboarding, robust benefit administration, or detailed performance tracking.
  • Companies seeking greater scalability might prefer alternatives that easily accommodate rapid growth, complex payroll structures, or increased employee counts without compromising system performance.
  • Businesses operating internationally or with global teams might consider alternatives offering broader international payroll support and compliance tools for multiple regions and currencies.

Software Demo

Demo

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How do Heartland Payroll and OnPay Compare on Features?

Total Features

12 Features

13 Features

Unique Features

No unique features

No unique features

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Compare Heartland Payroll and OnPay on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $40

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      OnPay pricing

      Heartland Payroll vs OnPay: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Heartland Payroll vs OnPay Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Heartland Payroll User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      98

      11

      6

      2

      3

      379

      4

      2

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate the user-friendly platform and strong customer service but note onboarding challenges and portal access issues.

      What buyers like

      • Ease of use
      • Customer support quality
      • Automation of tax filings

      Common complaints

      • Onboarding process
      • Portal accessibility problems

      Buyer sentiment

      Buyers overwhelmingly praise OnPay for its ease of use, automation capabilities, and excellent customer support, especially among small businesses and nonprofits.

      What buyers like

      • Ease of use
      • Automation of payroll and tax filings
      • Customer support quality

      Common complaints

      • Limited customization for complex payroll
      • Lack of broader HR features

      Pros and Cons

      • Intuitive self-service portal with easy payroll entry and custom reporting

      • Responsive and knowledgeable dedicated payroll specialists

      • Automated tax filings and payroll calculations reducing manual work

      • Disorganized and manual onboarding process causing errors

      • High turnover of payroll representatives affecting service continuity

      • Intuitive design that simplifies payroll tasks for supervisors and managers

      • Automates payroll calculations and tax filings, reducing time and errors

      • Robust integration with popular accounting tools to eliminate manual data entry

      • Limited customization options for complex payroll needs in larger companies

      • Focuses solely on payroll, lacking broader HR functionalities like recruitment

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Heartland Payroll or OnPay? Tell buyers what actually differs.

      Integrations

      Integration with other apps

      No Integration information available.

      Heartland Payroll and OnPay Customers

      Customers

      No Customers information available.

      BlueBird

      BlueBird

      Cartecay

      Cartecay

      Evergreen

      Evergreen

      Media and Screenshots

      Screenshots

      No screenshots available.

      OnPay Dashboard

      7 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Heartland Payroll and OnPay in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Heartland Payroll or OnPay?
      OnPay edges out the other on user ratings (5.0 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Heartland Payroll and OnPay offer a free trial?
      OnPay offers a free trial. Heartland Payroll does not.
      What is the starting price of Heartland Payroll vs OnPay?
      Heartland Payroll starts at Contact for pricing. OnPay starts at $40 /Month.
      What are the top alternatives to Heartland Payroll?
      Top alternatives to Heartland Payroll include QuickBooks Payroll, OnPay, Square Payroll, Patriot Payroll, SurePayroll.
      What are the top alternatives to OnPay?
      Top alternatives to OnPay include Square Payroll, APS Payroll, Heartland Payroll, QuickBooks Payroll, Justworks.