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HappyFox Chat vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address ... Read More

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More

Entry Level Pricing

  • Starts from $29
  • Starts from $19 , yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

8.8/10

9.3/10

User Ratings

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Software Demo

Demo

How do HappyFox Chat, Freshdesk Messaging (Formerly Freshchat) and ZoomInfo Chat Compare on Features?

Total Features

7 Features

8 Features

Unique Features

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      What Do HappyFox Chat, Freshdesk Messaging (Formerly Freshchat) and ZoomInfo Chat Cost?

      Pricing Option

          Starting From

          • $29
          • $19 , yearly

          Pricing Plans

          • Not Available
          • Free

            Free

            • Free forever up to 10 agents

            • Chat widget on website and mobile apps

            • Team inbox

            Show more +

          • Growth

            $23

            /agent/month

            • Chat widget on the website and mobile apps

            • Team inbox

            • E-mail

            Show more +

          • Pro

            $59

            /agent/month

            • Chat widget on the website and mobile apps

            • Team inbox

            • E-mail

            Show more +

          • Browse all pricing plans

          Pricing Page

          happyfox-chat pricingfreshdesk-messaging--formerly-freshchat- pricing

          Other Details

          Organization Types supported

          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          Get Quote
          Get Quote

          HappyFox Chat vs Freshdesk Messaging (Formerly Freshchat) User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          69

          Very Good

          29

          Good

          2

          Poor

          1

          Terible

          1

          Excellent

          329

          Very Good

          289

          Good

          3

          Poor

          3

          Terible

          6

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more

          Pros and Cons

          Pros and Cons of HappyFox Chat

          Pros and Cons of Freshdesk Messaging (Formerly Freshchat)

          • Easy to use interface, allowing for convenient access and navigation, even for non-technical users.

          • Integrated with CRM for seamless customer interactions and relationship management.

          • Combines live chat functionality with AI bot support and self-service solutions for scalable support.

          • Supports omnichannel communication and real-time assistance for enhanced customer experience.

          • Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion.

          • Richness of features and customizations might be complex for new users without adequate support or guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          HappyFox Chat_customers_0

          HappyFox Chat_customers_0

          HappyFox Chat_customers_1

          HappyFox Chat_customers_1

          HappyFox Chat_customers_2

          HappyFox Chat_customers_2

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Bot Builder screenshot

          5 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both HappyFox Chat and Freshdesk Messaging (Formerly Freshchat) offer a Free Trial.

          HappyFox Chat is designed for Medium Business and Small Business.

          Freshdesk Messaging (Formerly Freshchat) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for HappyFox Chat Starts at $29/Month whereas for Freshdesk Messaging (Formerly Freshchat) Starts at $19/agent/month when yearly.

          Some top alternatives to HappyFox Chat includes ZoomInfo Chat, LiveAgent, LiveChat, ProProfs Chat, Crisp, LiveEngage, WebsiteAlive, Smartchat, LinkedChat, ChatFlow247 and Freshchat.

          Some top alternatives to Freshdesk Messaging (Formerly Freshchat) includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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