Halo Service Desk vs Tiledesk vs ZoomInfo Chat Comparison
Halo Service Desk
Starting at $40 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Halo Service Desk Software is a cloud-based, web-based application that enables user to manage IT and technical support service desk via a single pane of glass. It provides powerful set of capabilities that makes it easy…
Tiledesk
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Tiledesk leads on user satisfaction with a 4.7-star rating across 12 reviews.
Halo Service Desk vs Tiledesk vs ZoomInfo Chat — at a glance
| Feature | Halo Service Desk | Tiledesk | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.7 / 5 | — |
| Reviews | 15 | 12 | — |
| Starting price | $40 /User/Month | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Live Chat Software | Live Chat Software |
| Integrations | — | 1+ apps | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | — | — | SOC 2 |
| Data residency | Global | Global | US |
Key differences between Halo Service Desk and Tiledesk
- Pricing: Halo Service Desk starts at $40 /User/Month. Tiledesk pricing is not publicly listed.
- User satisfaction: Tiledesk scores higher with a 4.7-star average.
- Deployment: Halo Service Desk supports SaaS/Web/Cloud, Mobile - Android; Tiledesk supports SaaS/Web/Cloud.
Compare Halo Service Desk vs Tiledesk vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Halo Service Desk, Tiledesk vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Best for IT and technical support teams needing flexible, multi-platform service desk.
- You require both cloud and on-premise deployment options for your service desk.
- Your team prioritizes fast, first call resolution to boost customer satisfaction.
- You manage IT and technical support workflows within a single, unified interface.
- You are a very small business with minimal IT support needs and want simplicity.
- You need highly specialized or niche support workflows not covered by general IT tools.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Halo Service Desk typically suits Large Enterprises and Medium Business. Tiledesk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Halo Service Desk Software is a cloud-based, web-based application that enables user to manage IT and technical support service desk via a single pane of glass. It provides powerful set of ... Read More about Halo Service Desk | Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them ... Read More about Tiledesk | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | Not Available | 7.7/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | — | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Halo Service Desk, Tiledesk and ZoomInfo Chat Compare on Features?
Total Features | 8 Features | 121 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Halo Service Desk, Tiledesk and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Halo Service Desk, Tiledesk vs ZoomInfo Chat: Other Details
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Get help choosing | Get help choosing |
Halo Service Desk, Tiledesk vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | — | ✗ No |
Data Residency | 🌐 Global | 🌐 Global |
Halo Service Desk vs Tiledesk User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with users appreciating the platform's deployment flexibility and focus on efficient support resolution, though detailed user feedback is limited. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 12 reviews, with consistently positive feedback. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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Halo Service Desk, Tiledesk and ZoomInfo Chat Customers
Customers |  Sony Music  Suzuki  University Of Cambridge |  Allianz Insurance | No Customers information available. |
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Media and Screenshots
Screenshots |  2 Screenshots |  4 Screenshots |
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Videos |  4 Videos |  4 Videos |
Alternatives to Halo Service Desk, Tiledesk, ZoomInfo Chat
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Halo Service Desk or Tiledesk?
- Tiledesk edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Halo Service Desk and Tiledesk offer a free trial?
- Yes, both Halo Service Desk and Tiledesk offer a free trial.
- What is the starting price of Halo Service Desk vs Tiledesk?
- Halo Service Desk starts at $40 /User/Month. Tiledesk starts at Contact for pricing.
- What are the top alternatives to Halo Service Desk?
- Top alternatives to Halo Service Desk include Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk.
- What are the top alternatives to Tiledesk?
- Top alternatives to Tiledesk include ZoomInfo Chat, LiveAgent, ChatBot, LiveChat, Crisp.