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Gong vs ZoomInfo Chat Comparison

Last updated:

Gong

4.6(9,516 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, monitor customer interactions…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Gong leads on user satisfaction with a 4.6-star rating across 9,516 reviews.

Gong vs ZoomInfo Chat — at a glance

FeatureGongZoomInfo Chat
Rating4.6 / 5
Reviews9,516
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryConversation Intelligence SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2
Data residencyGlobalUS

Key differences between Gong and ZoomInfo Chat

  • Deployment: Gong supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ZoomInfo Chat supports SaaS/Web/Cloud.

Gong vs ZoomInfo Chat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Conversation Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Gong - Conversation Intelligence Software
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Biggest differences

Start here before you go deeper into features.

Gong

Best for tech sales teams needing advanced deal and call analytics.

Choose if
  • You manage remote or distributed sales teams requiring performance coaching.
  • Your enterprise relies on accurate revenue forecasting and deal health insights.
  • You want to replicate behaviors of top-performing sales representatives.
Consider alternatives if
  • You are a startup or small sales team with limited budget.
  • You need highly customizable dashboards and reports for niche workflows.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Gong typically suits Large Enterprises and Medium Business. ZoomInfo Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, ... Read More about Gong

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

Not Available

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help

Software Demo

Demo

No software demo available

ZoomInfo Chat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Gong and ZoomInfo Chat Compare on Features?

Total Features

14 Features

7 Features

Unique Features

No unique features

No unique features

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Compare Gong and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      ZoomInfo Chat pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Gong User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      2554

      294

      23

      1

      5

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users highly value Gong's impact on sales forecasting accuracy and team coaching, though some find the platform complex and costly for smaller teams.

      What buyers like

      • Forecasting accuracy
      • Call analytics and coaching
      • Revenue intelligence insights

      Common complaints

      • Learning curve
      • Cost

      What buyers like

      • AI-driven experiences
      • Seamless prospect routing
      • Instant alerts

      Common complaints

      • May require technical setup
      • Limited offline capabilities
      • Not ideal for small teams

      Pros and Cons

      • Accurate deal health insights improving forecasting

      • In-depth call recording and analysis for performance coaching

      • Identification and replication of top-performing rep behaviors

      • Steep learning curve for users new to sales intelligence

      • Dashboards and reports may lack flexibility for niche workflows

      • AI capabilities provide personalized interactions with leads.

      • Efficient routing of prospects accelerates sales processes.

      • May require a learning curve for setup.

      • Not suitable for teams with limited resources.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Shopify

      Shopify

      Dropbox

      Dropbox

      ADP

      ADP

      No Customers information available.

      Media and Screenshots

      Screenshots

      Accounts

      3 Screenshots

      Chat screenshot

      2 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Gong and ZoomInfo Chat in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Gong or ZoomInfo Chat?
      Gong edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Gong and ZoomInfo Chat offer a free trial?
      Neither Gong nor ZoomInfo Chat currently lists a free trial.
      What is the starting price of Gong vs ZoomInfo Chat?
      Gong starts at Contact for pricing. ZoomInfo Chat starts at Contact for pricing.
      What are the top alternatives to Gong?
      Top alternatives to Gong include SalesLoft, Conversica, ZoomInfo, Refract, VoiceLab.
      What are the top alternatives to ZoomInfo Chat?
      Top alternatives to ZoomInfo Chat include LiveAgent, ChatFunnels, LiveChat, LiveEngage, DeskMoz.

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