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GoCRM vs CloudCall Comparison

Last updated:

GoCRM

4.8(2 reviews)

Starting at $39 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GoCRM is a web-based customer relationship management software. It includes various features to help users organize and manage their sales and marketing strategies. Managing your sales pipeline, scheduling appointments,…

CloudCall

4.3(33 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CloudCall is a cloud telephony platform that integrates with CRM systems to log calls, sync contacts, and centralize communication records. It includes local presence dialing, pre-recorded voicemail drop, and automated c…

GoCRM leads on user satisfaction with a 4.8-star rating across 2 reviews.

GoCRM vs CloudCall — at a glance

FeatureGoCRMCloudCall
Rating4.8 / 54.3 / 5
Reviews233
Starting price$39 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareContact Center Operations Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2SOC 2, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between GoCRM and CloudCall

  • Pricing: GoCRM starts at $39 /User/Month. CloudCall pricing is not publicly listed.
  • Free trial: GoCRM offers a free trial; CloudCall does not.
  • User satisfaction: GoCRM scores higher with a 4.8-star average.
  • Deployment: GoCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; CloudCall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

GoCRM vs CloudCall — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GoCRM - CRM Software
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CloudCall - Contact Center Operations Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

GoCRM

Best for

Large Enterprises, Medium Business, Small Business

CloudCall

Best for

Large Enterprises, Medium Business, Small Business

GoCRM typically suits Large Enterprises and Medium Business. CloudCall tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

GoCRM is a web-based customer relationship management software. It includes various features to help users organize and manage their sales and marketing strategies. Managing your sales ... Read More about GoCRM

CloudCall is a cloud telephony platform that integrates with CRM systems to log calls, sync contacts, and centralize communication records. It includes local presence dialing, pre-recorded ... Read More about CloudCall

Entry Level Pricing

  • Starts from $39
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.5/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.75

(2)

4.32

(33)
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Software Demo

Demo

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Step 1 of 4

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How do GoCRM and CloudCall Compare on Features?

Total Features

8 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare GoCRM and CloudCall on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $39
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      GoCRM pricing
      CloudCall pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      GoCRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2

      0

      0

      0

      0

      36

      14

      0

      1

      5

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.

      What buyers like

      • GoCRM is web-based, providing easy access from any device with an internet connection.
      • It offers effective tools to manage and track the sales pipeline, improving efficiency.
      • Scheduling appointments is simple and integrated into the system, streamlining workflows.

      Common complaints

      • Advanced users may find the features too basic for their needs.
      • The platform may lack integrations with some third-party tools, limiting its versatility.
      • New users may take time to fully understand the platform's capabilities.

      Buyer sentiment

      Buyer sentiment is positive across 56 reviews, with strong overall satisfaction.

      What buyers like

      • Integration with CRM, enhancing productivity and data accuracy.
      • Efficient remote working capabilities, allowing calls from anywhere with CRM integration.
      • Automated call logging, saving time on manual data entry.

      Common complaints

      • Lack of video calling feature, limiting communication options.
      • Issues with call quality, occasional outages, and service reliability.
      • Complex configuration setup for newcomers, increasing the learning curve.

      Pros and Cons

      • Web-based for easy access from anywhere

      • Focus on essential CRM functionalities

      • Simplifies contact and sales management

      • Limited advanced features may hinder growth

      • Basic reporting may not meet all needs

      • Seamless CRM integration improves workflow.

      • Local presence feature enhances connection rates.

      • User-friendly design simplifies call management.

      • May not be suitable for businesses without a CRM.

      • Pricing can be a barrier for smaller companies.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used GoCRM or CloudCall? Tell buyers what actually differs.

      List of Customers

      Customers

      Audi

      Audi

      Business Payment Systems

      Business Payment Systems

      Mercedes Benz

      Mercedes Benz

      No Customers information available.

      Media and Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to GoCRM and CloudCall in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, GoCRM or CloudCall?
      GoCRM edges out the other on user ratings (4.8 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do GoCRM and CloudCall offer a free trial?
      GoCRM offers a free trial. CloudCall does not.
      What is the starting price of GoCRM vs CloudCall?
      GoCRM starts at $39 /User/Month. CloudCall starts at Contact for pricing.
      What are the top alternatives to GoCRM?
      Top alternatives to GoCRM include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud).
      What are the top alternatives to CloudCall?
      Top alternatives to CloudCall include contactSPACE, uContact, Call Center Studio, Dialpad Contact Center, Convoso.