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Compare Freshservice vs Cayzu Help Desk vs Zendesk Support vs Zoho Desk

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Overview

Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Cayzu is a web-based help desk software for SMB customers. Cayzu helpdesk is designed with customers in mind, enabling them to easily manage their IT support requests from initiating a ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Starts from $4 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

Not Available

9.1/10

User Ratings

4.6

(42)
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Software Demo

Demo

Features

Total Features

0 Features

15 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $19 , Billed Yearly
        • $4 , Billed Yearly
        Pricing Plans
        • Starter

          • Incident Management

          • Knowledge Base

          • Self Service Portal

          Show more +

        • Growth

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

          Show more +

        • Pro

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

          Show more +

        • Browse all pricing plans
        • Basic

          • 1 Agent

          • Email channel

          • Social channels

          Show more +

        • Team

          • Includes features of the Basic plan, plus

          • Automation rules

          • App integrations

          Show more +

        • Pro

          • Includes features of Team plan, plus

          • Multilingual content

          • Reports & dashboards

          Show more +

        • Browse all pricing plans
        Pricing Pagefreshservice pricingcayzu-help-desk pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        Excellent

        7

        Very Good

        4

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        No Customers information available.

        Media and Screenshots

        Screenshots
        Ticket counts

        7 Screenshots

        Mailbox Group.

        3 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        3 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Freshservice and Cayzu Help Desk offer a Free Trial.

        Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Cayzu Help Desk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Freshservice Starts at $19/User/Month when Billed Yearly whereas for Cayzu Help Desk Starts at $4/User/Month when Billed Yearly.

        Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

        Some top alternatives to Cayzu Help Desk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, EngageBay Helpdesk System, ReadyDesk, HelpdeskEddy, Spiceworks Help Desk, LabiDesk and AzureDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].