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Freshsales vs HubSpot CRM vs Agile CRM vs Salesforce Sales Cloud - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More

Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts ... Read More

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $1,780 , Billed Monthly
  • Starts from $9.99 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

9.3/10

9.1/10

8.9/10

User Ratings

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Software Demo

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How do Freshsales, HubSpot CRM, Agile CRM and Salesforce Sales Cloud Compare on Features?

Total Features

10 Features

38 Features

10 Features

Unique Features

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        What Do Freshsales, HubSpot CRM, Agile CRM and Salesforce Sales Cloud Cost?

        Pricing Option

              Starting From

              • $9 , yearly
              • $1,780 , Billed Monthly
              • $9.99 , Billed Yearly

              Pricing Plans

              • Growth

                $11

                /user/month

                • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

                • Kanban View for Contacts, Accounts, and Deals

                • Contact Lifecycle Stages

                Show more +

              • Pro

                $39

                /user/month

                • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

                • Everything in Growth, plus

                • Contact Scoring by Freddy AI

                Show more +

              • Enterprise

                $71

                /user/month

                • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

                • Everything in Pro, plus

                • Field-level Permissions

                Show more +

              • Free Tools

                • Free Marketing tools

                • Free Sales tools

                • Free Service tools

                Show more +

              • Starter

                • Marketing Hub Starter

                • Includes 1,000 marketing contacts

                • Sales Hub Starter Includes 2 paid users

                Show more +

              • Professional

                • Includes features of Starter plan, plus

                • Marketing Hub Professional

                • Includes 2,000 marketing contacts

                Show more +

              • Browse all pricing plans

              Pricing Page

              freshsales pricinghubspot-crm pricingagile-crm pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              Freshsales vs HubSpot CRM vs Agile CRM User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              447

              Very Good

              73

              Good

              6

              Poor

              2

              Terible

              5

              Excellent

              2104

              Very Good

              679

              Good

              84

              Poor

              40

              Terible

              233

              Excellent

              989

              Very Good

              115

              Good

              27

              Poor

              13

              Terible

              51

              Expert's Review generated by AI

              Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

              HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, ...Read more

              This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, ...Read more

              Pros and Cons

              Pros and Cons of Freshsales

              • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

              • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

              • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

              • Highly customizable features and automation options that streamline workflows.

              • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

              • Limited features in certain areas, such as web form automation and graphical reports.

              Pros and Cons of HubSpot CRM

              • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

              • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

              • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

              • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

              • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

              • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

              Pros and Cons of Agile CRM

              • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

              • Live chat feature is highly effective, providing real-time and efficient problem resolution.

              • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

              • Affordable pricing for a CRM tool with robust support and functionality.

              • Some specific functionality limitations, particularly regarding event reporting and sales team management.

              • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              Dunzo

              Dunzo

              Dyson

              Dyson

              Grabyo

              Grabyo

              Classpass

              Classpass

              Avison Young

              Avison Young

              Crunch Fitness

              Crunch Fitness

              No Customers information available.

              Media and Screenshots

              Screenshots

              Email Metrics screenshot

              35 Screenshots

              HubSpot CRM

              13 Screenshots

              Dashboard

              3 Screenshots

              Videos

              video-0

              3 Videos

              video-0

              2 Videos

              video-0

              3 Videos

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Freshsales and HubSpot CRM offer a Free Trial.

              Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              HubSpot CRM is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

              Pricing for Freshsales Starts at $9/user/month when yearly whereas for HubSpot CRM Starts at $1,780 when Billed Monthly.

              Some top alternatives to Freshsales includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

              Some top alternatives to HubSpot CRM includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, CompanyHub CRM, Onpipeline, Nutshell, Keap, SalesCRM, FreeCRM and Pipeline CRM.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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