Freshsales vs DocEngage EHR vs NextGen Healthcare EHR vs Athenahealth EHR Comparison
Freshsales
Starting at $9 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP…
DocEngage EHR
Starting at $29 /Month
- Free Trial
- Large Enterprises
- Medium Business
DocEngage EHR is a revolutionary solution designed to streamline patient care. Powerful, cloud-based software that offers a suite of comprehensive tools, from clinical flow to charts and lab prescriptions, ensuring compr…
NextGen Healthcare EHR
Starting at Contact for pricing
- Large Enterprises
- Medium Business
NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored for practices of all sizes, it o…
Athenahealth EHR
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation enabling users to excel in providing q…
Freshsales leads on user satisfaction with a 4.6-star rating across 1,395 reviews.
Freshsales vs DocEngage EHR vs NextGen Healthcare EHR vs Athenahealth EHR — at a glance
| Feature | Freshsales | DocEngage EHR | NextGen Healthcare EHR | Athenahealth EHR |
|---|---|---|---|---|
| Rating | 4.6 / 5 | — | — | 3.3 / 5 |
| Reviews | 1,395 | — | — | 26 |
| Starting price | $9 /user/month | $29 /Month | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes | No | No |
| Free version | No | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | CRM Software | EHR Software | EHR Software | EHR Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | — | — | — |
| Support modes | 24/7 (Live rep), Business Hours | Business Hours, Online | Online | Online |
| Certifications | SOC 2, GDPR | HIPAA | SOC 2, HIPAA | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global | Global | US |
Key differences between Freshsales and DocEngage EHR
- Pricing: Freshsales starts at $9 /user/month, while DocEngage EHR starts at $29 /Month.
- Target audience: Freshsales is built for Freelancers / Consultants and Large Enterprises, while DocEngage EHR targets Large Enterprises and Medium Business.
- Deployment: Freshsales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; DocEngage EHR supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Freshsales vs DocEngage EHR vs NextGen Healthcare EHR vs Athenahealth EHR — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Free PDF comparison
Download this Freshsales vs DocEngage EHR vs NextGen Healthcare EHR vs Athenahealth EHR comparison
Get the full side-by-side as a PDF — these picks plus the top CRM Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Best for mid-sized sales teams needing intuitive CRM with strong automation.
- You want a user-friendly CRM that requires minimal technical expertise.
- Your sales team benefits from integrated communication tools like email and calls.
- You need intelligent lead scoring to prioritize high-potential prospects efficiently.
- Your company requires advanced web form automation capabilities.
- You depend heavily on highly customizable, graphical reporting features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Freshsales typically suits Freelancers / Consultants and Large Enterprises. DocEngage EHR tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More about Freshsales | DocEngage EHR is a revolutionary solution designed to streamline patient care. Powerful, cloud-based software that offers a suite of comprehensive tools, from clinical flow to charts and ... Read More about DocEngage EHR | NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored ... Read More about NextGen Healthcare EHR | Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation ... Read More about Athenahealth EHR |
|---|---|---|---|---|
Entry Level Pricing |
|
|
|
|
Free Trial Availability |
|
| ||
Spotsaas ScoreWhat's this? ↗ | 9.3/10 | Not Available | Not Available | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 11-50 employees51-500 employees | 5 – 200 Employees | 50 – 1,000+ Employees | 5–50 Employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Sales Processes: Freshsales simplifies your sales workflow, enabling teams to track leads, manage customer interactions, and close deals faster. You’ll appreciate how easy it is to navigate through the sales pipeline, ensuring nothing slips through the cracks.
- Intelligent Lead Scoring: With Freshsales, you can prioritize your leads based on their engagement and likelihood to convert. This feature allows you and your team to focus efforts where they matter most, driving efficiency and improving conversion rates.
- Built-in Communication Tools: Freshsales integrates email, phone calls, and chat features directly into the platform. This means you can engage with prospects without switching between tools—saving valuable time for you and your team.
- Affordable, Scalable Subscription: DocEngage delivers strong core EHR, telehealth, and data analytics tools at a price point accessible to small and growing practices.
- Cloud-native & feature-rich: Offers responsive cloud-based access combined with key functionalities—clinical charting, e‑prescribing, lab orders, built-in telehealth, appointment management, RCM, CRM, and patient portal—on a single unified platform.
- Security & interoperability standards: HIPAA, SSL, ISO‑certified, and FHIR‑compliant architecture enables secure record handling, patient data sharing, and integration across labs, pharmacies, referral networks, and messaging systems.
- Comprehensive feature-rich platform: Includes patient portal, specialty-specific workflows, practice management, e‑prescribing, and revenue cycle management—all under one cloud-based system.
- Customizable and scalable: Highly adaptable templates, smart phrases, and specialty modules make it a solid fit for diverse healthcare settings from outpatient to hospitals.
- Integrated patient engagement & mobility: Secure messaging, appointment management, mobile access, and population health tools improve patient experience and provider efficiency.
- Integrated billing and scheduling: Athenahealth provides seamless integration between billing, scheduling, and clinical documentation, streamlining administrative tasks and reducing errors.
- Cloud-based accessibility: Being a cloud-based platform, Athenahealth allows healthcare providers to access patient records and manage workflows remotely, enhancing flexibility and continuity of care.
- Regulatory compliance support: The system is designed to help practices comply with healthcare regulations, including HIPAA, by incorporating necessary features such as secure messaging and audit trails.
Best fit
- 11 to 500 employees
- Sales Automation, SaaS, Martech, Fintech, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
- 5 – 200 Employees
- Ambulatory care, Family medicine, Specialty clinics, Multi-location clinics, Telehealth providers
- Physicians, Clinic Managers, Practice Administrators, Medical Billers, Nurse Practitioners, Health IT Specialists
- 50 – 1,000+ Employees
- Healthcare, Ambulatory Care, Specialty Clinics, Community Hospitals, Group Practices
- Physicians, Nurse Practitioners, Practice Managers, Medical Billers, Health IT Staff, Care Coordinators
- 5–50 Employees
- General Medical Practices, Family Medicine, Internal Medicine, Pediatrics, Multispecialty Clinics
- Physicians, Medical Assistants, Practice Managers, Billing Specialists, IT Support Staff
Reasons buyers look elsewhere
- Users might consider alternatives to Freshsales due to specific needs or preferences that may not be fully addressed by the platform.
- Some businesses may require more advanced automation features or customization options that Freshsales does not offer, prompting them to explore alternatives.
- Companies with budget constraints may seek more cost-effective CRM solutions that provide similar functionalities at a lower price point than Freshsales.
- Users find form and report customization options more constrained compared to competitors.
- Some report intermittent bugs and lack of full functionality in mobile access.
- Advanced reporting features lag behind tools designed for deeper data insights.
- The interface requires significant time to master, especially for users transitioning from more intuitive platforms.
- Tasks like rescheduling appointments often involve multiple steps, increasing administrative burden.
- Users report delays and system sluggishness—sometimes exacerbated by server load or internet bandwidth issues.
- While Athenahealth offers some degree of customization, many users find it insufficient for tailoring workflows and templates to specific practice needs. This limitation can hinder efficiency and adaptability.
- Users have reported instances of system lag and slow loading times, which can disrupt clinical workflows and reduce productivity.
- The platform's complexity necessitates comprehensive training for staff, which can be time-consuming and may temporarily disrupt practice operations.
Software Demo
Demo |  DocEngage EHR has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do Freshsales, DocEngage EHR, NextGen Healthcare EHR and Athenahealth EHR Compare on Features?
Total Features | 10 Features | 9 Features | 9 Features | 7 Features |
|---|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Freshsales, DocEngage EHR, NextGen Healthcare EHR and Athenahealth EHR on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||||
|---|---|---|---|---|
Starting From |
|
|
|
|
Pricing Plans |
|
|
|
|
Pricing Page |  |  |  | Pricing information not available |
Other Details
Organization Types supported |
|
|
|
|
|---|---|---|---|---|
Platforms Supported |
|
|
|
|
Modes of support |
|
|
|
|
API Support |
|
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Freshsales vs DocEngage EHR vs NextGen Healthcare EHR User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | ||
|---|---|---|---|---|
Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, strong customer support, and effective sales process automation, tempered by occasional performance issues and feature limitations. What buyers like
Common complaints
| What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed across 30 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Dunzo  Dyson  Grabyo |  Apollo Homecare  Grand World Elder Care  Chandra Skin and Maternity Centre |  Vision Care  KATZEN EYE GROUP  Otis R. Bowen Center for Human Services | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  35 Screenshots | No screenshots available. |
|---|---|---|
Videos |  3 Videos | No videos available. |
Alternatives
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Ehr Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Freshsales or DocEngage EHR?
- Freshsales edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Freshsales and DocEngage EHR offer a free trial?
- Yes, both Freshsales and DocEngage EHR offer a free trial.
- What is the starting price of Freshsales vs DocEngage EHR?
- Freshsales starts at $9 /user/month. DocEngage EHR starts at $29 /Month.
- What are the top alternatives to Freshsales?
- Top alternatives to Freshsales include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Freshworks 360, Nutshell.
- What are the top alternatives to DocEngage EHR?
- Top alternatives to DocEngage EHR include NextGen Healthcare EHR, Athenahealth EHR, Vaxi Buddy, CareCloud Charts, PrognoCIS.