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Compare Freshdesk vs Reamaze vs HelpCrunch vs ZoomInfo Chat

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Reamaze - Help Desk Software
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Overview

Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two ... Read More

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $27.55 , Billed Yearly
  • Starts from $12 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.5/10

9.3/10

9.2/10

User Ratings
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Software Demo

Demo

Features

Total Features

16 Features

24 Features

21 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $15 , Billed Yearly
              • $27.55 , Billed Yearly
              • $12 , Billed Yearly
              Pricing Plans
              • Free

                • Integrated ticketing across email and social

                • Ticket Dispatch

                • Knowledge Base

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              • Growth

                • Includes features of Free plan, plus

                • Automations

                • Collision Detection

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              • Pro

                • Includes features of Growth plan, plus

                • Multiple products

                • Includes up to 5000 Collaborators

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              • Browse all pricing plans
              • Basic

                • Unlimited Email Inboxes

                • Live Chat

                • Social Media Channels

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              • Pro

                • Includes features of Basic plan, plus

                • Manage Multiple Brands in one Account

                • Live View of Site Visitors

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              • Plus

                • Includes features of Pro plan, plus

                • Peek (Live Screensharing)

                • Departments (Staff Groups)

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              • Browse all pricing plans
              • Standard (Live chat)

                • 1 chat widget

                • 3 chat auto messages

                • 3 popups

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              • Premium(Live chat)

                • 5 chat widgets

                • Unlimited chat auto messages

                • Unlimited popups

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              • Enterprise(Live Chat)

                • Includes features of Premium plan, plus

                • 5+ chat widgets

                • 20+ team members

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              • Browse all pricing plans
              Pricing Pagefreshdesk pricingreamaze pricinghelpcrunch pricing

              Other Details

              Organization Types supported
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              Platforms Supported
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Available
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              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              549

              Very Good

              99

              Good

              11

              Poor

              7

              Terible

              56

              Excellent

              108

              Very Good

              25

              Good

              4

              Poor

              2

              Terible

              0

              Excellent

              210

              Very Good

              22

              Good

              2

              Poor

              1

              Terible

              8

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more

              Pros and Cons
              • Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.

              • Saves time by consolidating multiple tools into one with great functionality.

              • Clean and intuitive tool that works out of the box.

              • Affordable pricing with all the necessary features.

              • Occasional issues with basic features breaking, requiring time to fix.

              • Support responsiveness can vary, leading to frustrations with critical functionality failures.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              No Integration information available.

              Customers

              Customers
              Pearson

              Pearson

              Bridgestone

              Bridgestone

              Kern High School District

              Kern High School District

              Kabrita

              Kabrita

              Animatron

              Animatron

              Printful

              Printful

              ESB

              ESB

              Halebop

              Halebop

              Seranking

              Seranking

              Media and Screenshots

              Screenshots
              Freshdesk

              6 Screenshots

              Contact Management

              3 Screenshots

              No screenshots available.

              Videos
              video-0

              3 Videos

              video-0

              3 Videos

              video-0

              3 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Freshdesk and Reamaze offer a Free Trial.

              Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Reamaze is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Reamaze Starts at $27.55/User/Month when Billed Yearly.

              Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

              Some top alternatives to Reamaze includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, Jitbit Helpdesk, Gorgias, ReadyDesk, LabiDesk, DeskMoz, LiveHelpNow, HelpOnClick and Little SaaS Communication.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].