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Formstack vs Zoho Survey Comparison

Last updated:

Formstack

4.3(315 reviews)

Starting at $50 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Formstack makes it easy to create forms. The online form builder software lets the user integrate seamlessly with the website, receive responses, and share data easily. Solo-preneurs and businesses managing a large numbe…

Zoho Survey

4.4(1,156 reviews)

Starting at $25 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insi…

Zoho Survey leads on user satisfaction with a 4.4-star rating across 1,156 reviews.

Formstack vs Zoho Survey — at a glance

FeatureFormstackZoho Survey
Rating4.3 / 54.4 / 5
Reviews3151,156
Starting price$50 /Month$25 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryOnline Form Builder SoftwareSurvey/ User Feedback Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRGDPR
Data residencyGlobalGlobal

Key differences between Formstack and Zoho Survey

  • Pricing: Formstack starts at $50 /Month, while Zoho Survey starts at $25 /Month.
  • Target audience: Formstack is built for Large Enterprises and Medium Business, while Zoho Survey targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Zoho Survey scores higher with a 4.4-star average.
  • Deployment: Formstack supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoho Survey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Formstack vs Zoho Survey — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Formstack - Online Form Builder Software
Talk to an expert
Talk to an expert
Zoho Survey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Formstack

Best for efficient, customizable data collection with integrated CRM support.

Choose if
  • You need an easy-to-use form builder for marketing, support, or operations teams.
  • You want to centralize data collection and improve lead generation with CRM integration.
  • You require flexible forms with conditional logic and customizable themes.
Consider alternatives if
  • Your priority is highly creative or visually distinctive form designs.
  • You depend on complex third-party app integrations that require seamless syncing.

Zoho Survey

Best for simple, all-in-one survey creation and multi-channel feedback collection.

Choose if
  • You need an easy-to-use platform for customer, market, or employee surveys.
  • Your team requires integrated survey creation, publishing, and analysis in one tool.
  • You are a small or medium business seeking straightforward feedback collection without complex setup.
Consider alternatives if
  • You require highly advanced survey customization beyond basic templates and logic.
  • Your enterprise demands deep integrations with complex workflows and extensive analytics.

Formstack: Best for efficient, customizable data collection with integrated CRM support. Zoho Survey: Best for simple, all-in-one survey creation and multi-channel feedback collection.

Description

Formstack makes it easy to create forms. The online form builder software lets the user integrate seamlessly with the website, receive responses, and share data easily. Solo-preneurs and ... Read More about Formstack

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More about Zoho Survey

Entry Level Pricing

  • Starts from $50 , Billed Yearly
  • Starts from $25 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do Formstack and Zoho Survey Compare on Features?

Total Features

26 Features

16 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Formstack and Zoho Survey on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $50 , Billed Yearly
      • $25 , Billed Yearly

      Pricing Plans

      Pricing Page

      Formstack pricing
      Zoho Survey pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Formstack User Reviews & Rating Comparison

      User Ratings

      4.4

      (based on 1156 reviews)

      Rating Distribution

      220

      56

      8

      2

      4

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, customization options, and strong customer support, with some concerns about pricing and integration issues.

      What buyers like

      • Ease of use
      • Customization and conditional logic
      • Customer support

      Common complaints

      • Pricing for additional users
      • Integration challenges

      Buyer sentiment

      Users generally appreciate Zoho Survey for its ease of use and comprehensive features, though some desire more advanced customization and clearer pricing.

      What buyers like

      • Ease of use
      • All-in-one survey management
      • Multi-channel feedback collection

      Common complaints

      • Limited advanced customization
      • Pricing transparency

      Pros and Cons

      • Simplifies data collection and centralizes information across departments

      • Easy and intuitive form creation process for technical and non-technical users

      • Customizable forms with conditional logic and themes

      • Learning curve for complex features and detailed rules

      • Pricing for additional users can be high

      • All-in-one platform for creating, publishing, collecting, and analyzing surveys

      • Supports capturing feedback through multiple channels including website and sales force

      • User-friendly interface suitable for businesses of all sizes

      • Limited advanced customization options for complex survey requirements

      • Pricing details are not fully transparent upfront

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      NetFlix

      NetFlix

      NHL

      NHL

      Cleveland Clinic

      Cleveland Clinic

      Zoho Survey_customers_0

      Zoho Survey_customers_0

      Zoho Survey_customers_1

      Zoho Survey_customers_1

      Zoho Survey_customers_2

      Zoho Survey_customers_2

      Media and Screenshots

      Screenshots

      Dashboard

      2 Screenshots

      Zoho Survey screenshot

      6 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      2 Videos

      Top Alternatives to Formstack and Zoho Survey in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Formstack or Zoho Survey?
      Zoho Survey edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Formstack and Zoho Survey offer a free trial?
      Yes, both Formstack and Zoho Survey offer a free trial.
      What is the starting price of Formstack vs Zoho Survey?
      Formstack starts at $50 /Month. Zoho Survey starts at $25 /Month.
      What are the top alternatives to Formstack?
      Top alternatives to Formstack include Cognito Forms, Zoho Forms, Formsite, Typeform, Google Forms.
      What are the top alternatives to Zoho Survey?
      Top alternatives to Zoho Survey include SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow.

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