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Formilla.com vs Chatra vs ZoomInfo Chat Comparison

Last updated:

Formilla.com

4.5(1 reviews)

Starting at $23.99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly thro…

Chatra

4.5(10 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and saved conversations, you can p…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Formilla.com vs Chatra vs ZoomInfo Chat — at a glance

FeatureFormilla.comChatraZoomInfo Chat
Rating4.5 / 54.5 / 5—
Reviews110—
Starting price$23.99 /Month$15 /User/MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations——1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPR—SOC 2
Data residencyUSGlobalUS

Key differences between Formilla.com and Chatra

  • Pricing: Formilla.com starts at $23.99 /Month, while Chatra starts at $15 /User/Month.
  • Deployment: Formilla.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Chatra supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Formilla.com vs Chatra vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Formilla.com - Live Chat Software
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Chatra - Live Chat Software
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Formilla.com, Chatra vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Formilla.com

Best for

Large Enterprises, Medium Business, Small Business

Chatra

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Formilla.com typically suits Large Enterprises and Medium Business. Chatra tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and ... Read More about Formilla.com

Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and ... Read More about Chatra

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $23.99 , Billed Yearly
  • Starts from $15 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

9.0/10

8.8/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(1)

4.5

(10)
Get pricing help
Get pricing help

Software Demo

Demo

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How do Formilla.com, Chatra and ZoomInfo Chat Compare on Features?

Total Features

8 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Formilla.com, Chatra and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $23.99 , Billed Yearly
        • $15 , Billed Yearly
        • Not Available

        Pricing Plans

        • Premium

          • 2 Chat Agents

          • Unlimited Live Chats

          • Custom Bots

          Show more +

        • Professional

          • 2 Chat Agents

          • Unlimited Live Chats

          • Custom Bots

          Show more +

        • Growth

          • 2 Chat Agents

          • Unlimited Live Chats

          • Custom Bots

          Show more +

        • Free

          • Online & offline chat widget

          • Basic visitor info

          • Browser dashboard

          Show more +

        • Essential

          • Online & offline chat widget

          • Email helpdesk

          • Facebook messenger

          Show more +

        • Pro

          • Includes features of Essential plan, plus

          • Operating hours

          • Agent groups

          Show more +

        • Not Available

        Pricing Page

        Formilla.com pricing
        Chatra pricing
        ZoomInfo Chat pricing

        Formilla.com, Chatra vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Formilla.com, Chatra vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        —
        —

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        —

        Data Encryption

        ✓ Yes
        —

        Data Residency

        🇺🇸 US
        🌐 Global

        Formilla.com vs Chatra User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        1

        0

        0

        0

        0

        10

        10

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

        What buyers like

        • Multi-language support
        • Lead tracking
        • Customizable themes

        Common complaints

        • Limited advanced features
        • Basic analytics
        • Integration challenges

        Buyer sentiment

        Buyer sentiment is very strong across 20 reviews, with consistently positive feedback.

        What buyers like

        • Effortless customer communication
        • Intelligent chat distribution
        • Real-time agent collaboration

        Common complaints

        • Limited customization options
        • May require training for agents
        • Not suitable for very small businesses

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Multi-language support broadens customer reach.

        • Real-time alerts enhance lead tracking efficiency.

        • Customization options allow for brand alignment.

        • Limited advanced features may not suit all needs.

        • Basic analytics may not provide deep insights.

        • Intelligent distribution ensures timely responses.

        • Real-time collaboration enhances team efficiency.

        • Conversation history helps maintain context.

        • Limited customization may restrict branding.

        • Training may be necessary for effective use.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Formilla.com, Chatra, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Formilla.com, Chatra and ZoomInfo Chat Customers

        Customers

        No Customers information available.

        Saved by the dress

        Saved by the dress

        High speed training

        High speed training

        Empowering parents

        Empowering parents

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        App n chat

        1 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

        Alternatives to Formilla.com, Chatra, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Formilla.com or Chatra?
        Formilla.com and Chatra are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Live Chat Software needs.
        Do Formilla.com and Chatra offer a free trial?
        Yes, both Formilla.com and Chatra offer a free trial.
        What is the starting price of Formilla.com vs Chatra?
        Formilla.com starts at $23.99 /Month. Chatra starts at $15 /User/Month.
        What are the top alternatives to Formilla.com?
        Top alternatives to Formilla.com include ZoomInfo Chat, Freshchat, Subiz, Olark, Hippo.
        What are the top alternatives to Chatra?
        Top alternatives to Chatra include ZoomInfo Chat, Freshchat, Formilla.com, Respond.io, Userlike.