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Compare FCI CCM vs Desk360 vs Zendesk Support vs Zoho Desk

FCI CCM - Help Desk Software
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Desk360 - Help Desk Software
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Overview

Description

FCI CCM provides a powerful platform to create and deploy targeted, personalized customer conversations via their choice of channels. This software boasts tools such as configurable ... Read More

Desk360 is a provider of help desk software from the Help Desk Company. Desk360's help desk software is designed to help to manage help desk, build better customer relationships and improve ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

8.7/10

User Ratings

3.8

(1)

4.5

(27)
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Software Demo

Demo

Features

Total Features

15 Features

13 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $19 , Billed Yearly
          Pricing Plans
          • Not Available
          • Basic

            • 1 User

            • 1 Product

            • In-App Message Box

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          • Business

            • Includes features of Basic plan, plus

            • App Store

            • Google Play

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          • Enterprise

          Pricing Page

          Pricing information not available

          desk360 pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          3.8

          (based on 1 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          50

          Very Good

          14

          Good

          4

          Poor

          0

          Terible

          2

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Integrations screenshot

          2 Screenshots

          Email Inbox

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Desk360 offers Free Trial, but FCI CCM does not.

          FCI CCM is designed for Large Enterprises, Medium Business and Small Business.

          Desk360 is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Desk360 begins at $19/Month when Billed Yearly, while pricing details for FCI CCM are unavailable.

          Some top alternatives to FCI CCM includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, Jitbit Helpdesk, CRMdesk, Helprace, UseDesk, HelpdeskEddy, LabiDesk, Desk360 and Little SaaS Communication.

          Some top alternatives to Desk360 includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, EngageBay Helpdesk System, Helprace, HelpdeskEddy, LabiDesk and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].