Compare Exotel vs Bright Pattern vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Exotel (76) Get Quote Get Quote	Bright Pattern (95) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More	The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More
Entry Level Pricing	Starts from $1,000	Not Available
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.0/10	9.2/10
User Ratings	4.4 (16)	4.5 (79)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	8 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$1,000	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 16 reviews)	4.5 (based on 79 reviews)
Rating Distribution	Excellent 49 Very Good 21 Good 5 Poor 0 Terible 1	Excellent 80 Very Good 8 Good 6 Poor 1 Terible 0
Expert's Review generated by AI	Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more	Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more
Pros and Cons	User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users. Efficient call management with auto-saving and easy access to call data and recordings. Reliable customer support and prompt responses to queries and issues. Easy integration with CRM solutions, enhancing productivity and tracking capabilities. Limited app selection in the Marketplace, restricting access to advanced features and connectors. Inadequate post-sale service experience, as reported by some users.	User-friendly program with easy setup and quick issue resolution by the support team. Excellent support during and post-implementation, with a high level of investment and attention to detail. Fantastic call center telephony system with a variety of options for managing customer contacts. Great automation potential in voice and chat scenarios, offering high flexibility and control. Limited integrations and customizations, making it complex for newcomers without adequate support. Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Vtiger 4.3 (705 reviews) Zendesk Talk 4.3 (39 reviews) Freshdesk 4 (5374 reviews)	PaySimple 4.1 (684 reviews) Salesforce 4.3 (31400 reviews) Zapier 4.3 (3331 reviews)

Customers

Customers	OLA BYJU'S Quikr	Hitachi Canary melco

Media and Screenshots

Screenshots	1 Screenshots	1 Screenshots
Videos	4 Videos	3 Videos

Alternatives

Alternatives	Nextiva 4.4 Knowlarity 3.7 CloudTalk 4.4	Nextiva 4.4 FIVE CRM XCALLY

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Exotel offers Free Trial, but Bright Pattern does not.

Exotel is designed for Large Enterprises, Medium Business and Small Business.

Bright Pattern is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Exotel begins at $1,000, while pricing details for Bright Pattern are unavailable.

Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

Some top alternatives to Bright Pattern includes Nextiva, FIVE CRM, XCALLY, HoduCC, Call Center Studio, Truly, Genesys PureEngage, Vonage Contact Center, Genesys PureConnect, RingCentral Contact Center and Whelp.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Exotel vs Bright Pattern vs Nextiva

Exotel

Bright Pattern

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure