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eWay-CRM vs Agile CRM vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

eWay-CRM

4.3(10 reviews)

Starting at $18 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

eWay-CRM is a CRM that runs inside Microsoft Outlook, designed for sales and project teams that spend most of their day in email and want to avoid switching to a separate CRM interface. It centralizes contacts, deal pipe…

Agile CRM

4.7(1,096 reviews)

Starting at $9.99 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts payable, accounts receivable a…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

Agile CRM leads on user satisfaction with a 4.7-star rating across 1,096 reviews.

eWay-CRM vs Agile CRM vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureeWay-CRMAgile CRMBigin by Zoho CRMCreatio CRM
Rating4.3 / 54.7 / 54.6 / 5
Reviews101,096243
Starting price$18 /User/Month$9.99 /User/Month$7 /User/Month$40 /user/month
Free trial Yes No Yes No
Free version No No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryCRM SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, OnlineOnline
CertificationsSOC 2SOC 2SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUSGlobalUnited States, United Kingdom, Australia, European Union

Key differences between eWay-CRM and Agile CRM

  • Pricing: eWay-CRM starts at $18 /User/Month, while Agile CRM starts at $9.99 /User/Month.
  • Free trial: eWay-CRM offers a free trial; Agile CRM does not.
  • User satisfaction: Agile CRM scores higher with a 4.7-star average.
  • Deployment: eWay-CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; Agile CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare eWay-CRM vs Agile CRM vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

eWay-CRM - CRM Software
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Agile CRM - CRM Software
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eWay-CRM, Agile CRM, Bigin by Zoho CRM vs Creatio CRM: Biggest differences

Start here before you go deeper into features.

eWay-CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Agile CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

eWay-CRM typically suits Freelancers / Consultants and Large Enterprises. Agile CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

eWay-CRM is a CRM that runs inside Microsoft Outlook, designed for sales and project teams that spend most of their day in email and want to avoid switching to a separate CRM interface. It ... Read More about eWay-CRM

Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts ... Read More about Agile CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Starts from $18 , Billed Yearly
  • Starts from $9.99 , Billed Yearly
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.5/10

8.9/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.35

(10)

4.72

(1096)

Best Company Size

50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

eWay-CRM

No best-fit guidance available yet.

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

eWay-CRM

No alternatives guidance available yet.

Agile CRM

No alternatives guidance available yet.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

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How do eWay-CRM, Agile CRM, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

8 Features

10 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare eWay-CRM, Agile CRM, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $18 , Billed Yearly
          • $9.99 , Billed Yearly
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Free

            • Manual email saving

            • Convert email to contact, task, deal

            • Synchronization with Outlook calendar (1 calendar)

            Show more +

          • Basic

            • Includes features of Free plan, plus

            • Caller identification (iOS, Android)

            • Task reminders

            Show more +

          • Professional

            • Includes features of Basic plan, plus

            • Automatic email saving

            • Recurrent tasks

            Show more +

          • Browse all pricing plans
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          eWay-CRM pricing
          Agile CRM pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          eWay-CRM, Agile CRM, Bigin by Zoho CRM vs Creatio CRM: Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          eWay-CRM, Agile CRM, Bigin by Zoho CRM vs Creatio CRM Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ISO 27001

          Data Residency

          🌐 Global
          🇺🇸 US

          eWay-CRM vs Agile CRM vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          7

          2

          1

          0

          0

          994

          115

          27

          13

          51

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is positive across 10 reviews, with strong overall satisfaction.

          What buyers like

          • Strong integration with Outlook and Excel, making it an essential tool for users who frequent these applications.
          • User-friendly interface, requiring minimal training for basic functions.
          • Highly customizable to meet diverse business needs and workflows.

          Common complaints

          • Slows down Outlook for some users, which can affect workflow efficiency.
          • The richness of features could be overwhelming for those with little experience.
          • Limited insights from advanced users regarding long-term performance.

          Buyer sentiment

          Buyer sentiment is very strong across 1200 reviews, with consistently positive feedback.

          What buyers like

          • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
          • Live chat feature is highly effective, providing real-time and efficient problem resolution.
          • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

          Common complaints

          • Some specific functionality limitations, particularly regarding event reporting and sales team management.
          • Adjustment to the user interface can take time, especially for those accustomed to other platforms.
          • Some users reported uncertainty in the resolution's effectiveness immediately after receiving advice.

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • Combines CRM and eCommerce functionalities seamlessly.

          • Offers extensive tools for managing customer interactions.

          • Facilitates efficient order processing and inventory control.

          • May overwhelm small businesses with complexity.

          • Customization options may be limited for specific needs.

          • Comprehensive automation features streamline operations.

          • User-friendly design enhances accessibility for teams.

          • Improves overall team efficiency significantly.

          • Integration options may be limited.

          • Complexity can deter new users.

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used eWay-CRM, Agile CRM, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          eWay-CRM, Agile CRM, Bigin by Zoho CRM and Creatio CRM Customers

          Customers

          JCDecaux

          JCDecaux

          Abernathy MacGregor

          Abernathy MacGregor

          Knauer

          Knauer

          No Customers information available.

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          No screenshots available.

          Dashboard

          3 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          3 Videos

          Alternatives to eWay-CRM, Agile CRM, Bigin by Zoho CRM, Creatio CRM

          Expand your comparison

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          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, eWay-CRM or Agile CRM?
          Agile CRM edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do eWay-CRM and Agile CRM offer a free trial?
          eWay-CRM offers a free trial. Agile CRM does not.
          What is the starting price of eWay-CRM vs Agile CRM?
          eWay-CRM starts at $18 /User/Month. Agile CRM starts at $9.99 /User/Month.
          What are the top alternatives to eWay-CRM?
          Top alternatives to eWay-CRM include Bigin by Zoho CRM, Creatio CRM, PlanPlus Online, Ivinex, RedHorse CRM.
          What are the top alternatives to Agile CRM?
          Top alternatives to Agile CRM include Bigin by Zoho CRM, Creatio CRM, Solid Performers CRM, LeadSquared CRM, CompanyHub CRM.