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eVoice vs OpenPhone Comparison

Last updated:

eVoice

3.2(28 reviews)

Starting at $6.25 /User/Month

  • Free Trial
  • Individuals
  • Large Enterprises

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, fl…

OpenPhone

4.3(84 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this powerful software. Cut down on interr…

OpenPhone leads on user satisfaction with a 4.3-star rating across 84 reviews.

eVoice vs OpenPhone — at a glance

FeatureeVoiceOpenPhone
Rating3.2 / 54.3 / 5
Reviews2884
Starting price$6.25 /User/Month$10 /User/Month
Free trial Yes Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between eVoice and OpenPhone

  • Pricing: eVoice starts at $6.25 /User/Month, while OpenPhone starts at $10 /User/Month.
  • Target audience: eVoice is built for Individuals and Large Enterprises, while OpenPhone targets Large Enterprises and Medium Business.
  • User satisfaction: OpenPhone scores higher with a 4.3-star average.
  • Deployment: eVoice supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; OpenPhone supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

eVoice vs OpenPhone — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

eVoice - Call Center Software
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OpenPhone - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

eVoice

Best for medium businesses needing Salesforce-integrated telemarketing automation.

Choose if
  • You want seamless mobile app access for remote sales and support teams.
  • You need a cost-effective virtual phone system to reduce call expenses.
  • You use Salesforce and want plug-and-play features with customizable action buttons.
Consider alternatives if
  • Your company requires advanced call recording and caller ID capabilities.
  • You need highly customizable telephony workflows beyond basic configuration.

OpenPhone

Best for small to mid-sized remote teams needing simple cloud phone systems.

Choose if
  • You want an easy-to-use cloud phone system accessible from anywhere.
  • You need to separate personal and professional communications clearly.
  • Your team requires basic call routing with IVR, extensions, and shared lines.
Consider alternatives if
  • Your enterprise demands highly customized or advanced telephony infrastructure.
  • You require an on-premises phone system rather than a cloud solution.

eVoice: Best for medium businesses needing Salesforce-integrated telemarketing automation. OpenPhone: Best for small to mid-sized remote teams needing simple cloud phone systems.

Description

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with ... Read More about eVoice

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this ... Read More about OpenPhone

Entry Level Pricing

  • Starts from $6.25 , Billed Yearly
  • Starts from $10

Free Trial Availability

Spotsaas Score

What's this? ↗

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

3.2

(28)

4.3

(84)

Best Company Size

50-500 employeesMedium Business
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

eVoice

  • Enhanced Communication Flexibility: With eVoice, you can effortlessly manage calls from anywhere, whether you're at your desk or on the go. This flexibility ensures that you never miss an important call, allowing you to stay connected with clients and team members.
  • Cost-Efficient Solution: eVoice provides a robust virtual phone system at a fraction of the cost of traditional phone services. This means managers can allocate resources more effectively while still enjoying premium features like voicemail transcription and call forwarding.
  • User-Friendly Interface: Administrators will appreciate eVoice's intuitive dashboard, which simplifies call management and allows for easy customization of settings. This ease of use reduces training time for new staff, promoting quick adoption across your organization.
Best fit

Best fit

eVoice

  • 50 to 500 employees
  • SaaS, Consulting, Customer Support, Telecommunications, and Small Business Services
  • Sales Managers, Customer Support Representatives, Business Development Representatives, and Operations Managers
Watchouts

Reasons buyers look elsewhere

eVoice

  • Users might seek alternatives to eVoice if they require more advanced features, such as video conferencing or team collaboration tools, which eVoice may not fully support for their business needs.
  • Some individuals may find eVoice’s pricing structure less competitive compared to other VoIP services that offer similar features at a lower cost, prompting them to explore budget-friendly options.
  • Businesses with specific regulatory compliance requirements may look for alternatives that provide enhanced security measures or additional compliance certifications that eVoice does not offer.

OpenPhone

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

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How do eVoice and OpenPhone Compare on Features?

Total Features

7 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare eVoice and OpenPhone on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $6.25 , Billed Yearly
      • $10

      Pricing Plans

      • eVoice Lite

        • 2 users

        • 350 minutes per month

        • 6 toll-free or local numbers

        Show more +

      • eVoice Unlimited

        • 4 users

        • Unlimited minutes

        • 12 toll-free or local numbers

        Show more +

      • eVoice Unlimited Plus

        • 6 users

        • Unlimited minutes

        • 18 toll-free or local numbers

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      eVoice pricing
      OpenPhone pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      eVoice User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      28

      2

      0

      0

      5

      1775

      182

      42

      10

      84

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers appreciate eVoice's mobile flexibility, cost efficiency, and customer support despite some frustrations with outdated features and pricing transparency.

      What buyers like

      • Ease of use
      • Cost effectiveness
      • Customer support

      Common complaints

      • Outdated interface and processes
      • Pricing transparency and unexpected charges

      Buyer sentiment

      Users generally appreciate OpenPhone for its ease of use and cloud accessibility but note concerns about pricing transparency and advanced feature limitations.

      What buyers like

      • Ease of use
      • Cloud accessibility
      • Call routing features

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Pros and Cons

      • Seamless mobile app experience enabling remote work

      • Cost-effective virtual phone system reducing maintenance and long-distance call expenses

      • Excellent and patient customer service support

      • Outdated and cumbersome call recording process

      • Pricing lacks transparency and can lead to unexpected charges

      • Cloud-based access enabling remote work

      • Separation of personal and professional communication

      • Call recording and call routing features like IVR and extensions

      • Lack of publicly available pricing details

      • Potential limitations for very large enterprises

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Forbes

      Forbes

      Inc

      Inc

      PC

      PC

      No Customers information available.

      Media and Screenshots

      Screenshots

      Reporting

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      video-0

      2 Videos

      Top Alternatives to eVoice and OpenPhone in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, eVoice or OpenPhone?
      OpenPhone edges out the other on user ratings (4.3 vs 3.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do eVoice and OpenPhone offer a free trial?
      Yes, both eVoice and OpenPhone offer a free trial.
      What is the starting price of eVoice vs OpenPhone?
      eVoice starts at $6.25 /User/Month. OpenPhone starts at $10 /User/Month.
      What are the top alternatives to eVoice?
      Top alternatives to eVoice include Nextiva, CallHippo, CloudTalk, Call Center Studio, RingCentral Office.
      What are the top alternatives to OpenPhone?
      Top alternatives to OpenPhone include Dialpad Talk, RingCentral Office, Vonage Business, Grasshopper, Dialpad Sell.

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