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eClinicalWorks vs Carepatron Comparison

Last updated:

eClinicalWorks

3.7(122 reviews)

Starting at $449 /Month

  • Large Enterprises
  • Medium Business

eClinicalWorks is a healthcare solution to streamline the workflow for professionals and provide complete patient care. It grants access to various services, such as Telehealth, messages, health data, configurable remind…

Carepatron

3.3(4 reviews)

Starting at Contact for pricing

  • Individuals
  • Medium Business

CarePatron is a telemedicine software for care providers and medical staff to connect with patients. This health information technology (HIT) enables clinicians to remotely share progress notes, photos and supporting doc…

eClinicalWorks leads on user satisfaction with a 3.7-star rating across 122 reviews.

eClinicalWorks vs Carepatron — at a glance

FeatureeClinicalWorksCarepatron
Rating3.7 / 53.3 / 5
Reviews1224
Starting price$449 /MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small Business
CategoryEHR SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep)24/7 (Live rep), Online
CertificationsHIPAAHIPAA, GDPR
Data residencyUSUS

Key differences between eClinicalWorks and Carepatron

  • Pricing: eClinicalWorks starts at $449 /Month. Carepatron pricing is not publicly listed.
  • Target audience: eClinicalWorks is built for Large Enterprises and Medium Business, while Carepatron targets Individuals and Medium Business.
  • User satisfaction: eClinicalWorks scores higher with a 3.7-star average.
  • Deployment: eClinicalWorks supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Carepatron supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

eClinicalWorks vs Carepatron — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most EHR Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

eClinicalWorks - EHR Software
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Carepatron
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eClinicalWorks vs Carepatron: Biggest differences

Start here before you go deeper into features.

eClinicalWorks

Best for

Large Enterprises, Medium Business, Small Business

Carepatron

Best for small to mid-sized telemedicine teams needing simple remote patient care.

Choose if
  • You are a clinician or care coordinator seeking secure video consultations anywhere.
  • You need to share progress notes and documents easily with referring providers.
  • You want to monitor multiple patients remotely from a single device.
Consider alternatives if
  • You require complex EHR integrations typical of large hospital systems.
  • You need extensive custom workflows or enterprise-grade compliance features.

eClinicalWorks typically suits Large Enterprises and Medium Business. Carepatron tends to fit Individuals and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

eClinicalWorks is a healthcare solution to streamline the workflow for professionals and provide complete patient care. It grants access to various services, such as Telehealth, messages, ... Read More about eClinicalWorks

CarePatron is a telemedicine software for care providers and medical staff to connect with patients. This health information technology (HIT) enables clinicians to remotely share progress ... Read More about Carepatron

Entry Level Pricing

  • Starts from $449
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

Not Available

8.2/10

User Ratings

Based on verified Spotsaas reviews

3.69

(122)

3.25

(4)

Best Company Size

10 – 500 Employees
1-50 employees51-200 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

eClinicalWorks

  • All-in-one cloud-based healthcare suite: Combines EHR, telehealth, messaging, reminders, and patient engagement tools accessible through a secure web portal.
  • Strong interoperability and lab integration: Supports customizable lab interfaces, trend analysis, and seamless electronic data exchange with labs and other systems.
  • AI-powered record insights via Eva: With version 11, Eva provides embedded assistance—analyzing records, progress notes, and data to support clinical decision-making.
Best fit

Best fit

eClinicalWorks

  • 10 – 500 Employees
  • Ambulatory Care, Multi-specialty Clinics, Community Health Centers, Accountable Care Organizations
  • Physicians, Nurse Practitioners, Clinical Staff, Practice Managers, Medical Billers, Health IT Administrators
Watchouts

Reasons buyers look elsewhere

eClinicalWorks

  • Users often describe the system as “click-heavy” and complex, leading to slower charting and extended training periods.
  • The UI feels outdated, with small text and non-intuitive layouts, causing frustration during routine tasks.
  • Clinicians report freezes, slowdowns during peak hours, and occasional outages that slow down patient care.

Software Demo

Demo

No software demo available

Carepatron has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do eClinicalWorks and Carepatron Compare on Features?

Total Features

9 Features

11 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare eClinicalWorks and Carepatron on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $449
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      eClinicalWorks pricing
      Carepatron pricing

      eClinicalWorks vs Carepatron: Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      eClinicalWorks vs Carepatron Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      eClinicalWorks User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      52

      58

      12

      15

      10

      2

      0

      0

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 147 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Covers electronic prescribing, patient scheduling, billing, and clinical documentation.
      • Handles customer database management with multiple built-in functions.
      • Cloud-based EMR covering patient registration through claim submission.

      Common complaints

      • Some users find the software difficult to navigate and outdated in design.
      • Limited training and support can make the breadth of features intimidating for new users.
      • Marketplace lacks variety in additional apps and connectors.

      Buyer sentiment

      No user reviews or ratings are currently available to assess buyer sentiment.

      What buyers like

      • Remote patient monitoring
      • Secure video sessions
      • Easy document sharing

      Common complaints

      • Limited to telemedicine
      • Requires internet access
      • May lack advanced features

      Pros and Cons

      • Intuitive and easy to use, with comprehensive functionality for electronic prescribing, patient scheduling, billing, and clinical documentation.

      • Efficient tool with multiple functions that help with customer database management.

      • Cloud-based EMR model providing an end-to-end solution, from registering patients to submitting claims.

      • Some users find the software clunky, outdated, and difficult to navigate.

      • Limited training and support can make the richness of features intimidating for new users.

      • Secure video sessions accessible from any location

      • Ability to share progress notes and documents with referring providers

      • Patient monitoring from a single device

      • Limited information on advanced features or integrations

      • Unclear pricing details

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used eClinicalWorks or Carepatron? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Pop HCC

      1 Screenshots

      Carepatron screenshot

      2 Screenshots

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to eClinicalWorks and Carepatron in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, eClinicalWorks or Carepatron?
      eClinicalWorks edges out the other on user ratings (3.7 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do eClinicalWorks and Carepatron offer a free trial?
      Neither eClinicalWorks nor Carepatron currently lists a free trial.
      What is the starting price of eClinicalWorks vs Carepatron?
      eClinicalWorks starts at $449 /Month. Carepatron starts at Contact for pricing.
      What are the top alternatives to eClinicalWorks?
      Top alternatives to eClinicalWorks include RXNT Clinical EHR, NextGen Healthcare EHR, Athenahealth EHR, Intelligent Medical Software by Meditab Software, AdvancedEHR.
      What are the top alternatives to Carepatron?
      Top alternatives to Carepatron include Doxy.me, Practice Fusion, Mend, MyClinic, DrCare247.