Yes, both Dixa and Freshchat offer a Free Trial.
Dixa is designed for Large Enterprises, Medium Business and Small Business.
Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Dixa Starts at $39/User/Month whereas for Freshchat Starts at $15/User/Month when Billed Yearly.
Some top alternatives to Dixa includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Talk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, HelpdeskEddy, LabiDesk and Zendesk Chat.
Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.