Compare Dixa vs Call Center Studio vs Voiptime vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Dixa (292) Get Quote Get Quote	Call Center Studio (80) Get Quote Get Quote	Voiptime (13) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them ... Read More	The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More	Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their ... Read More
Entry Level Pricing	Starts from $39	Not Available	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial	No free trial
Spotsaas Score	9.0/10	8.9/10	8.8/10
User Ratings	3.9 (239)	4.7 (83)	4.9 (13)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo			Voiptime has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	40 Features	10 Features	10 Features
Unique Features
	Get Quote	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$39	Not Available	Not Available
Pricing Plans	Not Available	Not Available	Not Available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

User Reviews

User Ratings	3.9 (based on 239 reviews)	4.7 (based on 83 reviews)	4.9 (based on 13 reviews)
Rating Distribution	Excellent 178 Very Good 78 Good 28 Poor 3 Terible 5	Excellent 80 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 13 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more	Voiptime Cloud stands out as a robust and efficient call center solution, as highlighted by its users over the past 12 months. One of its key strengths is the intelligent call routing feature, ...Read more
Pros and Cons	No pros or cons available for the product	Fast and effective technical support, providing instant solutions. Simple and user-friendly interface, easy to navigate for all users. Reliable dialer with excellent call quality, suitable for high call volumes. Cost-effective solution with comprehensive features compared to competitors. Lack of variety in the Marketplace for additional apps and connectors. Some users find it overly simplistic, lacking in advanced customization options.	Enhances call center efficiency by reducing call transfers and providing intelligent call routing. Easy to use and implement, with quick setup time. Two-way CRM integration for real-time access to client information during calls. Facilitates improved communication channels and customer service. The richness of features may be overwhelming for newcomers without proper support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)	Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)	Zapier 4.3 (3331 reviews)

Customers

Customers	Drakes organicbasics FastSpeed	Vodafone Fedex Volvo	Toast MSV UA.TAO

Media and Screenshots

Screenshots	4 Screenshots	6 Screenshots	6 Screenshots
Videos	2 Videos	1 Videos	No videos available.

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Nextiva 4.4 Zendesk Talk 4.3 TalkDesk 4.4	Nextiva 4.4 TalkDesk 4.4 Dialer360 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Dixa and Call Center Studio offer a Free Trial.

Dixa is designed for Large Enterprises, Medium Business and Small Business.

Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Dixa begins at $39/User/Month, while pricing details for Call Center Studio are unavailable.

Some top alternatives to Dixa includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Talk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, HelpdeskEddy, LabiDesk and Zendesk Chat.

Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Dixa vs Call Center Studio vs Voiptime vs Nextiva

Dixa

Call Center Studio

Voiptime

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure