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DiamanteDesk vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

DiamanteDesk is a powerful help desk software that helps small businesses with their online help desk system. DiamanteDesk is a daily must have for any small or medium business that needs a ... Read More

Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $7 , yearly

Free Trial Availability

  • No free trial

Spotsaas Score

7.9/10

9.7/10

User Ratings

4.3

(3)
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Software Demo

Demo

DiamanteDesk has not given any software demo yet

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How do DiamanteDesk, Zoho Desk, Zendesk Support and Tidio Helpdesk Compare on Features?

Total Features

7 Features

27 Features

Unique Features

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      What Do DiamanteDesk, Zoho Desk, Zendesk Support and Tidio Helpdesk Cost?

      Pricing Option

          Starting From

          • Not Available
          • $7 , yearly

          Pricing Plans

          • Not Available
          • Express

            $9

            /user/month

            • Small business essentials:

            • Email

            • Social media

            Show more +

          • Standard

            $20

            /user/month

            • Everything in Express +

            • Live chat (Business Messaging)

            • Instant messaging

            Show more +

          • Professional

            $35

            /user/month

            • Everything in Standard +

            • Telephony

            • Blueprints

            Show more +

          • Browse all pricing plans

          Pricing Page

          Pricing information not available

          zoho-desk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          Get Quote

          DiamanteDesk vs Zoho Desk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          0

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          2628

          Very Good

          1272

          Good

          213

          Poor

          15

          Terible

          19

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more

          Pros and Cons

          Pros and Cons of DiamanteDesk

          Pros and Cons of Zoho Desk

          • Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.

          • Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.

          • Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.

          • Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.

          • Although mobile support is available, certain functionalities may be more limited compared to the desktop version.

          • Configuring advanced features and integrations may require time and technical knowledge.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          NHS

          NHS

          Rogers

          Rogers

          ESSILOR

          ESSILOR

          Media and Screenshots

          Screenshots

          Dashboard

          3 Screenshots

          Zoho Desk

          4 Screenshots

          Videos

          No videos available.

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zoho Desk offers Free Trial, but DiamanteDesk does not.

          DiamanteDesk is designed for Large Enterprises, Medium Business and Small Business.

          Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Zoho Desk begins at $7/user/month when yearly, while pricing details for DiamanteDesk are unavailable.

          Some top alternatives to DiamanteDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, Desky, eStreamDesk, ReadyDesk, HelpdeskEddy, Sitehelpdesk and Help Desk Premier.

          Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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