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DiamanteDesk vs Tidio Helpdesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

TL;DR - Quick Comparison Summary

Description

DiamanteDesk is a powerful help desk software that helps small businesses with their online help desk system. DiamanteDesk is a daily must have for any small or medium business that needs a ... Read More

Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $24 , yearly

Free Trial Availability

  • No free trial

Spotsaas Score

7.9/10

Not Available

User Ratings

4.3

(3)
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Software Demo

Demo

DiamanteDesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

How do DiamanteDesk, Tidio Helpdesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

7 Features

13 Features

Unique Features

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      What Do DiamanteDesk, Tidio Helpdesk, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • Not Available
          • $24 , yearly

          Pricing Plans

          • Not Available
          • Starter

            $29

            /month

            • Ideal for small businesses focused on enhancing customer satisfaction via live chat support.

            • Everything in Free plus:

            • 100 Handled Conversations

            Show more +

          • Growth

            $59

            /month

            • Ideal for teams of all sizes prioritizing customer service as their competitive advantage.

            • Everything in Starter plus:

            • 250 Handled Conversations

            Show more +

          • Plus

            $749

            /month

            • Everything in Growth plus:

            • Custom quota of Handled Conversations

            • Dedicated Success Manager

            Show more +

          • Browse all pricing plans

          Pricing Page

          Pricing information not available

          tidio-helpdesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          Get Quote

          DiamanteDesk vs Tidio Helpdesk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          0

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Tidio Helpdesk is an impressive AI-powered support solution that optimizes team efficiency and enhances customer satisfaction. Its smart ticketing system ensures seamless organization, while ...Read more

          Pros and Cons

          Pros and Cons of DiamanteDesk

          Pros and Cons of Tidio Helpdesk

          • With a simple guided setup, teams can start using Tidio within minutes without extensive onboarding.

          • Businesses can manage customer interactions across live chat, email, WhatsApp, Instagram, and Messenger from a single dashboard.

          • The platform streamlines ticket management by automatically filtering, prioritizing, and routing tickets, ensuring faster resolutions.

          • Tidio leverages advanced AI to provide personalized, human-like responses, reducing workload and improving response efficiency.

          • Although AI-driven, complex or highly technical queries may still require human intervention, limiting full automation.

          • While effective for most businesses, larger enterprises may require more advanced customization options beyond Tidio’s standard features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          Glovo

          Glovo

          Jaguar

          Jaguar

          Stanley

          Stanley

          Media and Screenshots

          Screenshots

          Dashboard

          3 Screenshots

          Tidio Helpdesk

          4 Screenshots

          Videos

          No videos available.

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Tidio Helpdesk offers Free Trial, but DiamanteDesk does not.

          DiamanteDesk is designed for Large Enterprises, Medium Business and Small Business.

          Tidio Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Tidio Helpdesk begins at $24/month when yearly, while pricing details for DiamanteDesk are unavailable.

          Some top alternatives to DiamanteDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, Desky, eStreamDesk, ReadyDesk, HelpdeskEddy, Sitehelpdesk and Help Desk Premier.

          Some top alternatives to Tidio Helpdesk includes Zendesk Support and Zoho Desk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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