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Desk360 vs Mojo Helpdesk vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Desk360 - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Desk360 is a provider of help desk software from the Help Desk Company. Desk360's help desk software is designed to help to manage help desk, build better customer relationships and improve ... Read More

The Mojo HelpDesk software is designed for customers who need advanced, integrated help desk software with all the features of Mojo but with many more capabilities. Features include ... Read More

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Starts from $12.60 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

8.7/10

9.1/10

User Ratings

4.5

(27)

4.1

(18)
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Software Demo

Demo

How do Desk360, Mojo Helpdesk, Zendesk Support and Zoho Desk Compare on Features?

Total Features

13 Features

15 Features

Unique Features

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      What Do Desk360, Mojo Helpdesk, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $19 , Billed Yearly
          • $12.60 , Billed Yearly

          Pricing Plans

          • Basic

            • 1 User

            • 1 Product

            • In-App Message Box

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          • Business

            • Includes features of Basic plan, plus

            • App Store

            • Google Play

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          • Enterprise

          • Team

            • Full ticket tracking

            • Email integration

            • Self service knowledge base

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          • Business

            • Includes features of Team plan, plus

            • Restricted agents

            • Escalation rules

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          • Enterprise

            • Includes features of Business plan, plus

            • Advanced reporting

            • Dedicated account manager

            Show more +

          • Browse all pricing plans

          Pricing Page

          desk360 pricingmojo-helpdesk pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Desk360 vs Mojo Helpdesk vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          50

          Very Good

          14

          Good

          4

          Poor

          0

          Terible

          2

          Excellent

          153

          Very Good

          1

          Good

          1

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Pros and Cons of Mojo Helpdesk

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          Harvard University

          Harvard University

          Tesco

          Tesco

          LACMA

          LACMA

          Media and Screenshots

          Screenshots

          Email Inbox

          4 Screenshots

          Support email

          2 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Desk360 and Mojo Helpdesk offer a Free Trial.

          Desk360 is designed for Large Enterprises, Medium Business and Small Business.

          Mojo Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Desk360 Starts at $19/Month when Billed Yearly whereas for Mojo Helpdesk Starts at $12.60/Month when Billed Yearly.

          Some top alternatives to Desk360 includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, EngageBay Helpdesk System, Helprace, HelpdeskEddy, LabiDesk and BoldDesk.

          Some top alternatives to Mojo Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, Issuetrak, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, EngageBay Helpdesk System, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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