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9.1

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Mojo Helpdesk - Help Desk Software

Mojo Helpdesk Pricing Plans & Top Alternatives in 2026

Efficient, integrated help desk for all your needs.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Contract (SLA Management)
  • Customizable Branding

Pricing

  • Starts from $12.60/Month when Billed Yearly

  • Free Trial available

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Mojo Helpdesk Pricing

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"Advanced help desk features"

Free Trial

✓ Available

Starting Price

$12.60 / /Month

when Billed Yearly

Pricing Model

Free TrialSubscription

No credit card required · Cancel anytime · Free trial included

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Mojo Helpdesk Pricing Plans Explained

Team

Individuals & small teams
  • Full ticket tracking

  • Email integration

  • Self service knowledge base

  • Canned responses

  • Custom forms

  • Customer ticket history

  • Satisfaction survey

  • Unlimited automations

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Enterprise

Growing teams (10–50 people)
  • Includes features of Business plan, plus

  • Advanced reporting

  • Dedicated account manager

  • Priority support

  • Automated exports

  • Increased quotas

  • Sandbox

  • HIPAA compliance

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Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Mojo Helpdesk supports data import to get you set up quickly.

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Pricing sourced from Mojo Helpdesk's official website as of May 2026. For the latest pricing, visit their website.

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  • Real pricing — no sales pressure
  • Matched to your team size & needs

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Why buyers keep looking beyond Mojo Helpdesk

  • Limited reporting — teams needing advanced analytics must export data and use external tools like Tableau or Power BI

  • Steep learning curve on initial setup; customization options are restricted, making it difficult to match specific workflows

  • Feature requests and bug fixes move slowly — some issues reported by users remain unresolved for months

  • Mobile app lacks feature parity with desktop version, limiting effectiveness for support teams working primarily on phones or tablets

  • Struggles with scale — performance degrades noticeably when handling high ticket volumes or large user bases

  • Integration limited to Google Workspace and Microsoft 365; lacks connectors for Slack, Salesforce, Zendesk, and other common tools

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Mojo Helpdesk offers a free trial — no credit card required. You can test core features before committing to a paid plan.

Mojo Helpdesk offers Free Trial, Subscription pricing. Plans start from $12.60//Month.

The starting price of Mojo Helpdesk is $12.60/Month when Billed Yearly

Mojo Helpdesk does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including Mojo Helpdesk offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Mojo Helpdesk's for exact savings.

Most SaaS products including Mojo Helpdesk allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Mojo Helpdesk's terms or contact their support team for details.

Mojo Helpdesk offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Free pricing comparison

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Side-by-side pricing for the top help desk software tools so you can sanity-check Mojo Helpdesk's cost before you buy.

  • Plan-by-plan price breakdown
  • Per-seat vs flat-rate at a glance
  • Hidden-cost and annual-discount notes

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Help & Contact

Mojo Helpdesk Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationAustin, Texas

Connect with Mojo Helpdesk

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].