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Desk360 vs EngageBay Helpdesk System vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Desk360 - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Desk360 is a provider of help desk software from the Help Desk Company. Desk360's help desk software is designed to help to manage help desk, build better customer relationships and improve ... Read More

EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident ... Read More

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

8.7/10

8.1/10

User Ratings

4.5

(27)
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Software Demo

Demo

How do Desk360, EngageBay Helpdesk System, Zendesk Support and Zoho Desk Compare on Features?

Total Features

13 Features

13 Features

Unique Features

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      What Do Desk360, EngageBay Helpdesk System, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • $19 , Billed Yearly
          • Not Available

          Pricing Plans

          • Basic

            • 1 User

            • 1 Product

            • In-App Message Box

            Show more +

          • Business

            • Includes features of Basic plan, plus

            • App Store

            • Google Play

            Show more +

          • Enterprise

          • Not Available

          Pricing Page

          desk360 pricing

          Pricing information not available

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Desk360 vs EngageBay Helpdesk System vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          50

          Very Good

          14

          Good

          4

          Poor

          0

          Terible

          2

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Pros and Cons of EngageBay Helpdesk System

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          Email Inbox

          4 Screenshots

          EngageBay Helpdesk System screenshot

          5 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Desk360 offers Free Trial, but EngageBay Helpdesk System does not.

          Desk360 is designed for Large Enterprises, Medium Business and Small Business.

          EngageBay Helpdesk System is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Desk360 begins at $19/Month when Billed Yearly, while pricing details for EngageBay Helpdesk System are unavailable.

          Some top alternatives to Desk360 includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, EngageBay Helpdesk System, Helprace, HelpdeskEddy, LabiDesk and BoldDesk.

          Some top alternatives to EngageBay Helpdesk System includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, HelpdeskEddy, Help Desk Premier and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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