Delighted vs Cognito Forms Comparison
Delighted
Starting at $224 /Month
- Free Trial
- Large Enterprises
- Medium Business
Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an array of customisable options su…
Cognito Forms
Starting at $15 /Month
- Free Trial
- Large Enterprises
- Medium Business
Cognito Forms is the easiest way to create, share and track forms online. It has been used to create millions of forms in many different industries such as real estate, healthcare, education and more.
Delighted leads on user satisfaction with a 4.6-star rating across 169,789 reviews.
Delighted vs Cognito Forms — at a glance
| Feature | Delighted | Cognito Forms |
|---|---|---|
| Rating | 4.6 / 5 | 4.5 / 5 |
| Reviews | 169,789 | 344 |
| Starting price | $224 /Month | $15 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Online Form Builder Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | SOC 2 | — |
| Data residency | Global | — |
Key differences between Delighted and Cognito Forms
- Pricing: Delighted starts at $224 /Month, while Cognito Forms starts at $15 /Month.
- User satisfaction: Delighted scores higher with a 4.6-star average.
- Deployment: Delighted supports SaaS/Web/Cloud, Mobile - iOS; Cognito Forms supports SaaS/Web/Cloud.
Delighted vs Cognito Forms — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Delighted typically suits Large Enterprises and Medium Business. Cognito Forms tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an ... Read More about Delighted | Cognito Forms is the easiest way to create, share and track forms online. It has been used to create millions of forms in many different industries such as real estate, healthcare, ... Read More about Cognito Forms |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 9.3/10 |
User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Delighted and Cognito Forms Compare on Features?
Total Features | 13 Features | 22 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Delighted and Cognito Forms on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | — |
Data Residency | 🌐 Global | — |
Delighted User Reviews & Rating Comparison
User Ratings | 4.6 (based on 169789 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 169789 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 347 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Target  Bombas  Bonobos | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  3 Videos |  3 Videos |
Top Alternatives to Delighted and Cognito Forms in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Delighted or Cognito Forms?
- Delighted edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Delighted and Cognito Forms offer a free trial?
- Yes, both Delighted and Cognito Forms offer a free trial.
- What is the starting price of Delighted vs Cognito Forms?
- Delighted starts at $224 /Month. Cognito Forms starts at $15 /Month.
- What are the top alternatives to Delighted?
- Top alternatives to Delighted include QuestionPro, SurveySparrow, GetFeedback, easyfeedback, Cognito Forms.
- What are the top alternatives to Cognito Forms?
- Top alternatives to Cognito Forms include Formsite, Formstack, Google Forms, Gravity Forms, Jotform.