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Delighted vs Cognito Forms Comparison

Last updated:

Delighted

Starting at $224 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an array of customisable options su…

Cognito Forms

4.9(328 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Cognito Forms is an online form builder for small business owners, nonprofits, and operations teams who need forms with conditional logic, file uploads, or embedded payment collection without writing code. It handles the…

Cognito Forms leads on user satisfaction with a 4.9-star rating across 328 reviews.

Delighted vs Cognito Forms — at a glance

FeatureDelightedCognito Forms
Rating4.9 / 5
Reviews328
Starting price$224 /Month$15 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareOnline Form Builder Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2
Data residencyGlobal

Key differences between Delighted and Cognito Forms

  • Pricing: Delighted starts at $224 /Month, while Cognito Forms starts at $15 /Month.
  • Deployment: Delighted supports SaaS/Web/Cloud, Mobile - iOS; Cognito Forms supports SaaS/Web/Cloud.

Delighted vs Cognito Forms — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Delighted - Survey/ User Feedback Software
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Cognito Forms - Online Form Builder Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Delighted

Best for

Large Enterprises, Medium Business, Small Business

Cognito Forms

Best for

Large Enterprises, Medium Business, Small Business

Delighted typically suits Large Enterprises and Medium Business. Cognito Forms tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an ... Read More about Delighted

Cognito Forms is an online form builder for small business owners, nonprofits, and operations teams who need forms with conditional logic, file uploads, or embedded payment collection ... Read More about Cognito Forms

Entry Level Pricing

  • Starts from $224
  • Starts from $15

Free Trial Availability

SpotScore

What's this? ↗

8.8/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

4.92

(328)
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

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How do Delighted and Cognito Forms Compare on Features?

Total Features

13 Features

22 Features

Unique Features

No unique features

No unique features

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Compare Delighted and Cognito Forms on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $224
      • $15

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Delighted pricing
      Cognito Forms pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      Data Residency

      🌐 Global

      Delighted User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      334

      9

      4

      1

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Real-time feedback collection
      • Customizable survey options
      • REST API integration

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Pricing can be high

      Buyer sentiment

      Buyer sentiment is very strong across 348 reviews, with consistently positive feedback.

      What buyers like

      • Easy to use and customize, even for beginners.
      • User-friendly interface with well-designed features.
      • Excellent customer support for assistance and issue resolution.

      Common complaints

      • Need more advanced support for customizations to avoid complexity.
      • Limited marketplace options for additional apps and connectors, restricting advanced functionalities.

      Pros and Cons

      • Highly customizable survey options cater to branding needs.

      • Real-time feedback allows for immediate insights.

      • API integration facilitates seamless survey distribution.

      • May require some technical knowledge for setup.

      • Pricing can escalate with additional features.

      • Easy to use and customize, even for beginners.

      • User-friendly interface with well-designed features.

      • Excellent customer support for assistance and issue resolution.

      • Need more advanced support for customizations to avoid complexity.

      • Limited marketplace options for additional apps and connectors, restricting advanced functionalities.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Delighted or Cognito Forms? Tell buyers what actually differs.

      List of Customers

      Customers

      Target

      Target

      Bombas

      Bombas

      Bonobos

      Bonobos

      No Customers information available.

      Media and Screenshots

      Screenshots

      Hero Desktop

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to Delighted and Cognito Forms in 2026

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      Related Blogs and Articles for Online Form Builder Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Delighted or Cognito Forms?
      Cognito Forms edges out the other on user ratings (4.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Delighted and Cognito Forms offer a free trial?
      Yes, both Delighted and Cognito Forms offer a free trial.
      What is the starting price of Delighted vs Cognito Forms?
      Delighted starts at $224 /Month. Cognito Forms starts at $15 /Month.
      What are the top alternatives to Delighted?
      Top alternatives to Delighted include QuestionPro, SurveySparrow, GetFeedback, easyfeedback, Cognito Forms.
      What are the top alternatives to Cognito Forms?
      Top alternatives to Cognito Forms include Formsite, Formstack, Google Forms, Gravity Forms, Jotform.