Compare Crisp vs LiveEngage vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Crisp (140) Get Quote Get Quote	LiveEngage (208) Get Quote Get Quote	Freshdesk Messaging (Formerly Freshchat) (630) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More	Introducing LiveEngage - a powerful tool that helps you impress your website visitors. This innovative software allows your customers, including those on smartphones, to interact with your ... Read More	Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More
Entry Level Pricing	Starts from $25	Not Available	Starts from $19 , yearly
Free Trial Availability	Free Trial available	Free Trial available	Get Free Trial
Spotsaas Score	9.7/10	8.7/10	9.3/10
User Ratings	4.3 (144)	3.6 (200)	4.4 (263)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo		LiveEngage has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	10 Features	8 Features	8 Features
Unique Features
	Get Quote	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$25	Not Available	$19 , yearly
Pricing Plans	Not Available	Not Available	Free Free Get Started Free forever up to 10 agents Chat widget on website and mobile apps Team inbox Show more + Growth $23 /agent/month Get Started Chat widget on the website and mobile apps Team inbox E-mail Show more + Pro $59 /agent/month Get Started Chat widget on the website and mobile apps Team inbox E-mail Show more + Browse all pricing plans
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 144 reviews)	3.6 (based on 200 reviews)	4.4 (based on 263 reviews)
Rating Distribution	Excellent 106 Very Good 10 Good 2 Poor 4 Terible 18	Excellent 100 Very Good 40 Good 11 Poor 5 Terible 52	Excellent 329 Very Good 289 Good 3 Poor 3 Terible 6
Expert's Review generated by AI	Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more	No Expert ai Review available for the product	Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more
Pros and Cons	Responsive and helpful customer support team, providing prompt assistance and solutions. Rich features, seamless integration with various tools, and continuous development of new functionality. Easy to use, intuitive interface, and accessibility across different communication channels. Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision. Some users experienced complexities when navigating through various options, indicating potential navigation challenges. Limited visual customization options, such as chatbox button customization, preventing full visual customization.		Easy to use interface, allowing for convenient access and navigation, even for non-technical users. Integrated with CRM for seamless customer interactions and relationship management. Combines live chat functionality with AI bot support and self-service solutions for scalable support. Supports omnichannel communication and real-time assistance for enhanced customer experience. Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion. Richness of features and customizations might be complex for new users without adequate support or guidance.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.	No Integration information available.

Customers

Customers	Rakuten Mailjet Airfrance	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots	5 Screenshots
Videos	2 Videos	No videos available.	2 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveChat 4.4 LiveEngage 3.6	ZoomInfo Chat LiveChat 4.4 MyLiveChat 2.6	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Crisp and LiveEngage offer a Free Trial.

Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

LiveEngage is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Crisp begins at $25/User/Month, while pricing details for LiveEngage are unavailable.

Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to LiveEngage includes ZoomInfo Chat, LiveChat, MyLiveChat, Lime Talk, Smartchat, LivePerson, LinkedChat, ChatFlow247, ChatAndBot, Let's Connect and Liveo.Chat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Crisp vs LiveEngage vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat

Crisp

LiveEngage

Freshdesk Messaging (Formerly Freshchat)

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure