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Creatio vs Copper (ProsperWorks CRM) vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

Creatio

4.7(61 reviews)

Starting at $25 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers marketing, sales, and service aut…

Copper (ProsperWorks CRM)

4.3(545 reviews)

Starting at $23 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide real-time visibility into progress…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

Creatio leads on user satisfaction with a 4.7-star rating across 61 reviews.

Creatio vs Copper (ProsperWorks CRM) vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureCreatioCopper (ProsperWorks CRM)Bigin by Zoho CRMCreatio CRM
Rating4.7 / 54.3 / 54.6 / 5
Reviews61545243
Starting price$25 /user/month$23 /User/Month$7 /User/Month$40 /user/month
Free trial Yes Yes Yes No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryLow Code Development Platforms (LCDP) SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineOnline
CertificationsGDPRSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUSGlobalUnited States, United Kingdom, Australia, European Union

Key differences between Creatio and Copper (ProsperWorks CRM)

  • Pricing: Creatio starts at $25 /user/month, while Copper (ProsperWorks CRM) starts at $23 /User/Month.
  • User satisfaction: Creatio scores higher with a 4.7-star average.
  • Deployment: Creatio supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Copper (ProsperWorks CRM) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Creatio vs Copper (ProsperWorks CRM) vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Low Code Development Platforms (LCDP) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Creatio - Low Code Development Platforms (LCDP) Software
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Biggest differences

Start here before you go deeper into features.

Creatio

Best for automating and customizing CRM workflows without coding.

Choose if
  • You need a no-code platform with high customization freedom for CRM and workflows.
  • Your business fits medium to large size with 50-500 employees requiring industry-specific workflows.
  • You want a comprehensive CRM suite covering marketing, sales, and service in one platform.
Consider alternatives if
  • Your team has very limited technical expertise and struggles with integrations.
  • You are a small business sensitive to pricing and steep learning curves.

Copper (ProsperWorks CRM)

Best CRM for Google Workspace users needing customizable sales pipelines.

Choose if
  • You want deep, native integration with Gmail, Calendar, and Drive.
  • Your sales team needs flexible workflows with customizable fields and pipelines.
  • You seek automation to reduce manual data entry and improve productivity.
Consider alternatives if
  • You require extensive third-party integrations beyond Google Workspace.
  • You need advanced real-time reporting and intuitive dashboards.

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

Creatio: Best for automating and customizing CRM workflows without coding. Copper (ProsperWorks CRM): Best CRM for Google Workspace users needing customizable sales pipelines.

Description

Creatio is a no-code platform for mid-market and enterprise teams that need to automate CRM workflows and broader enterprise processes without depending on developer resources. It covers ... Read More about Creatio

Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide ... Read More about Copper (ProsperWorks CRM)

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Starts from $25 , monthly
  • Starts from $23 , Billed Yearly
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.6/10

9.4/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.66

(61)

4.26

(545)

Best Company Size

50 to 500 employeesMedium to large enterprises
1-250 employeesMedium business
50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Creatio

  • Streamlined Processes: Creatio lets teams automate routine workflows, so tasks are completed efficiently and managers can focus on strategic initiatives instead of repetitive work.
  • Customizable Solutions: With its low-code platform, you can easily tailor applications to fit your unique business needs. This flexibility means that you can adapt quickly to market changes without heavy reliance on IT resources.
  • Better Collaboration: Creatio improves communication across departments and builds a collaborative environment. Executives make better decisions and achieve stronger organizational alignment.

Copper (ProsperWorks CRM)

  • Smooth Integration with Google Workspace: Copper integrates with Google Workspace, letting teams access and manage their CRM data directly within familiar tools like Gmail and Google Drive. This means less time switching between applications and more time focusing on building relationships.
  • With Copper, you can view critical customer insights right alongside your emails and documents. This feature lets your team make informed decisions quickly, improving customer interactions and building stronger connections.
  • Automated Data Entry: Say goodbye to tedious manual data entry! Copper automatically captures and updates contact information and activity details, freeing up your team to focus on what really matters—nurturing leads and closing deals.

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

Creatio

  • 50 to 500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Copper (ProsperWorks CRM)

  • 1-250 employees.
  • Industries: SaaS, Consulting, Sales Automation, Martech, Fintech.
  • Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

Creatio

  • Users may seek alternatives to Creatio due to budget constraints, as some businesses find the pricing structure higher than their financial capabilities or may require more cost-effective solutions for their CRM needs.
  • Organizations with specific industry requirements might look for alternatives that offer tailored features or integrations not available in Creatio, ensuring a better fit for their unique operational workflows.
  • Companies experiencing rapid growth may require more scalable CRM solutions that can easily adapt to evolving business needs and accommodate larger teams without compromising performance.

Copper (ProsperWorks CRM)

  • Users may seek alternatives to Copper due to its steep learning curve, especially for teams not already familiar with Google Workspace, which can hinder productivity during the onboarding process.
  • Businesses looking for more robust customization options might find Copper's features limiting, as they may need tailored solutions that better fit their unique sales processes and workflows.
  • Companies with budget constraints could consider alternatives, as Copper's pricing model may not be suitable for smaller businesses or startups seeking more affordable CRM options without compromising essential features.

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

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How do Creatio, Copper (ProsperWorks CRM), Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

10 Features

10 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

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Get Quote

Compare Creatio, Copper (ProsperWorks CRM), Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $25 , monthly
          • $23 , Billed Yearly
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Growth

            $25

            /user/month

            • Number of users : 5

            • Number of applications : Unlimited

            • Number of workflows : Unlimited

            Show more +

          • Enterprise

            $55

            /user/month

            • Number of users : 5

            • Number of applications : Unlimited

            • Number of workflows : Unlimited

            Show more +

          • Unlimited

            $85

            /user/month

            • Number of users : 50

            • Number of applications : Unlimited

            • Number of workflows : Unlimited

            Show more +

          • Basic

            • 2,500 Contact limit

            • Google Workspace Integration

            • Pipelines

            Show more +

          • Professional

            • Includes features of Basic plan, plus

            • 15,000 Contact limit

            • Workflow automation

            Show more +

          • Business

            • Includes features of Professional plan, plus

            • Unlimited contacts

            • Email sequences and drip campaigns

            Show more +

          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          Creatio pricing
          Copper (ProsperWorks CRM) pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          ISO 27001

          Single Sign-On (SSO)

          ✓ Yes
          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes
          ✓ Yes

          Data Residency

          🌐 Global
          🇺🇸 US

          Creatio vs Copper (ProsperWorks CRM) vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          48

          13

          0

          0

          0

          348

          122

          41

          14

          35

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlights Creatio's powerful no-code automation and customization, tempered by concerns over learning curve and integration complexity.

          What buyers like

          • Ease of use for non-technical users
          • Customization flexibility
          • Comprehensive CRM functionality

          Common complaints

          • Steep learning curve
          • Integration difficulties

          Buyer sentiment

          Users appreciate Copper's Google Workspace integration and customization but express frustration with its learning curve and customer support.

          What buyers like

          • Ease of use
          • Integration with Google Workspace
          • Workflow customization

          Common complaints

          • Customer support responsiveness
          • Limited integrations on lower plans

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • No-code workflow automation accessible to non-technical users

          • High customization freedom to tailor CRM and workflows

          • Comprehensive CRM suite covering marketing, sales, and service

          • Learning curve for users unfamiliar with CRM systems

          • Integration challenges requiring technical expertise

          • Seamless integration with Google Workspace (Gmail, Calendar, Drive)

          • Highly customizable workflows with flexible fields and pipelines

          • Automated data entry reducing manual input and improving productivity

          • Steep learning curve due to feature depth and customization options

          • Limited integrations on lower-tier plans, missing key platforms like LinkedIn

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Creatio, Copper (ProsperWorks CRM), Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          Skeyes

          Skeyes

          DFS Aviation Services

          DFS Aviation Services

          Onco360

          Onco360

          Ideo

          Ideo

          Wag

          Wag

          Jenis

          Jenis

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          Creatio

          10 Screenshots

          Customer record

          5 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          3 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Creatio or Copper (ProsperWorks CRM)?
          Creatio edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Creatio and Copper (ProsperWorks CRM) offer a free trial?
          Yes, both Creatio and Copper (ProsperWorks CRM) offer a free trial.
          What is the starting price of Creatio vs Copper (ProsperWorks CRM)?
          Creatio starts at $25 /user/month. Copper (ProsperWorks CRM) starts at $23 /User/Month.
          What are the top alternatives to Creatio?
          Top alternatives to Creatio include Zoho CRM, Zoho CRM Plus, Zoho Creator, Appian, Mendix.
          What are the top alternatives to Copper (ProsperWorks CRM)?
          Top alternatives to Copper (ProsperWorks CRM) include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud).