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Contacts+ vs ice Contact Center Comparison

Last updated:

Contacts+

5.0(3 reviews)

Starting at $8.33 /Month

  • Individuals
  • Small Business

Contacts+ CRM Software provides an opportunity to access business information with a custom user interface that meets your needs and preferences. These include features such as Lead-management, Leads to Contacts, Sales P…

ice Contact Center

4.0(6 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time na…

Contacts+ leads on user satisfaction with a 5.0-star rating across 3 reviews.

Contacts+ vs ice Contact Center — at a glance

FeatureContacts+ice Contact Center
Rating5.0 / 54.0 / 5
Reviews36
Starting price$8.33 /MonthContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareContact Center Operations Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnline
Certifications
Data residencyUSUS

Key differences between Contacts+ and ice Contact Center

  • Pricing: Contacts+ starts at $8.33 /Month. ice Contact Center pricing is not publicly listed.
  • Target audience: Contacts+ is built for Individuals and Small Business, while ice Contact Center targets Large Enterprises and Medium Business.
  • User satisfaction: Contacts+ scores higher with a 5.0-star average.
  • Deployment: Contacts+ supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ice Contact Center supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Contacts+ vs ice Contact Center — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Contacts+ - CRM Software
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ice Contact Center - Contact Center Operations Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Contacts+

Best for

Individuals, Small Business

ice Contact Center

Best for

Large Enterprises, Medium Business, Small Business

Contacts+ typically suits Individuals and Small Business. ice Contact Center tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Contacts+ CRM Software provides an opportunity to access business information with a custom user interface that meets your needs and preferences. These include features such as ... Read More about Contacts+

The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer ... Read More about ice Contact Center

Entry Level Pricing

  • Starts from $8.33 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.4/10

Not Available

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

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How do Contacts+ and ice Contact Center Compare on Features?

Total Features

3 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Contacts+ and ice Contact Center on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $8.33 , Billed Yearly
      • Not Available

      Pricing Plans

      • Basic

        • Sync 1 Account

        • Store up to 1,000 contacts

        • Scan and save up to 5 business cards

      • Premium

        • Sync 5 Accounts

        • Securely store and sync up to 25,000 contacts

        • Scan 50 business cards per month

        Show more +

      • Team and Small Business

        • Share contacts with your team or organization

      • Not Available

      Pricing Page

      Contacts+ pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Contacts+ User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      8

      4

      1

      0

      0

      3

      5

      0

      2

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 13 reviews, with consistently positive feedback.

      What buyers like

      • Simplifies contact management by providing a centralized location for storing and syncing contacts across multiple platforms and devices.
      • Easy to use, making it accessible to users with varying levels of technical expertise.
      • Great for managing large volumes of data and maintaining organization with features like flags and statuses for follow-ups.

      Common complaints

      • Users did not explicitly highlight drawbacks in their reviews, suggesting overall satisfaction or a focus on positive experiences.

      Buyer sentiment

      Buyer sentiment is positive across 10 reviews, with strong overall satisfaction.

      What buyers like

      • Real-time performance metrics
      • Cost reduction
      • Increased agent productivity

      Common complaints

      • May lack advanced features
      • Limited customization options
      • Integration challenges

      Pros and Cons

      • Highly customizable interface

      • Strong lead management tools

      • Comprehensive reporting features

      • Setup can be time-consuming

      • Mobile app may lack features

      • Provides real-time metrics for quick decision-making.

      • User-friendly design enhances usability for agents.

      • Scalable solution for various business sizes.

      • May not have all advanced features needed for larger operations.

      • Customization options can be limited.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Contacts+ or ice Contact Center? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      BobBarker

      BobBarker

      Magnatek

      Magnatek

      Elections Ontario

      Elections Ontario

      Media and Screenshots

      Screenshots

      Contacts  screenshot

      4 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Contacts+ and ice Contact Center in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Contacts+ or ice Contact Center?
      Contacts+ edges out the other on user ratings (5.0 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Contacts+ and ice Contact Center offer a free trial?
      Neither Contacts+ nor ice Contact Center currently lists a free trial.
      What is the starting price of Contacts+ vs ice Contact Center?
      Contacts+ starts at $8.33 /Month. ice Contact Center starts at Contact for pricing.
      What are the top alternatives to Contacts+?
      Top alternatives to Contacts+ include Bigin by Zoho CRM, Salesforce, SalesCRM, SimpleCRM, FreeCRM.
      What are the top alternatives to ice Contact Center?
      Top alternatives to ice Contact Center include FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center.