spotsaas-logo
Get Listed

Contact At Once vs Freshdesk Messaging (Formerly Freshchat) vs Pure Chat vs ZoomInfo Chat - Which Tool Fits Your Business?

Get Quote
Get Quote

TL;DR - Quick Comparison Summary

Description

"Contact At Once is the ultimate live chat platform designed for automotive and real estate industries. This comprehensive mobile messaging tool allows you to connect with your customers ... Read More

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More

Entry Level Pricing

  • Starts from $1,100
  • Starts from $19 , yearly
  • Starts from $39 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

8.6/10

9.3/10

9.0/10

User Ratings

3.8

(10)
Get Quote
Get Quote
Get Quote

Software Demo

Demo

How do Contact At Once, Freshdesk Messaging (Formerly Freshchat), Pure Chat and ZoomInfo Chat Compare on Features?

Total Features

10 Features

8 Features

7 Features

Unique Features

        Get Quote
        Get Quote
        Get Quote

        What Do Contact At Once, Freshdesk Messaging (Formerly Freshchat), Pure Chat and ZoomInfo Chat Cost?

        Pricing Option

              Starting From

              • $1,100
              • $19 , yearly
              • $39 , Billed Yearly

              Pricing Plans

              • Not Available
              • Free

                Free

                • Free forever up to 10 agents

                • Chat widget on website and mobile apps

                • Team inbox

                Show more +

              • Growth

                $23

                /agent/month

                • Chat widget on the website and mobile apps

                • Team inbox

                • E-mail

                Show more +

              • Pro

                $59

                /agent/month

                • Chat widget on the website and mobile apps

                • Team inbox

                • E-mail

                Show more +

              • Browse all pricing plans
              • Growth

                • Max Websites: 1

                • Users/Operators Included: 4

                • SMS Notifcations: 100

                Show more +

              • Pro

                • $8 per Month billed Yearly

                • $10 per Month billed Monthly

                • Includes features of the Growth plan, plus

                Show more +

              Pricing Page

              contact-at-once pricingfreshdesk-messaging--formerly-freshchat- pricingpure-chat pricing

              Other Details

              Organization Types supported

              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals
              • Medium Business
              • Large Enterprises
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Installed - Mac
              • Mobile - iOS
              • Browser Based (Cloud)
              • Mobile - Windows
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Not Available
              • Available
              • Available
              Get Quote
              Get Quote
              Get Quote

              Contact At Once vs Freshdesk Messaging (Formerly Freshchat) vs Pure Chat User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              5

              Very Good

              1

              Good

              4

              Poor

              0

              Terible

              0

              Excellent

              329

              Very Good

              289

              Good

              3

              Poor

              3

              Terible

              6

              Excellent

              128

              Very Good

              78

              Good

              14

              Poor

              1

              Terible

              4

              Expert's Review generated by AI

              No Expert ai Review available for the product

              Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more

              Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless ...Read more

              Pros and Cons

              Pros and Cons of Contact At Once

              Pros and Cons of Freshdesk Messaging (Formerly Freshchat)

              • Easy to use interface, allowing for convenient access and navigation, even for non-technical users.

              • Integrated with CRM for seamless customer interactions and relationship management.

              • Combines live chat functionality with AI bot support and self-service solutions for scalable support.

              • Supports omnichannel communication and real-time assistance for enhanced customer experience.

              • Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion.

              • Richness of features and customizations might be complex for new users without adequate support or guidance.

              Pros and Cons of Pure Chat

              • Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility.

              • Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history.

              • Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient.

              • Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads.

              • Lack of Desktop App can lead to tab management issues and increased browser tabs.

              • Inactivity logout feature can disrupt continuous monitoring and prompt response.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              No Integration information available.

              No Integration information available.

              Media and Screenshots

              Screenshots

              1 Screenshots

              Bot Builder screenshot

              5 Screenshots

              Available to chat

              1 Screenshots

              Videos

              video-0

              2 Videos

              video-0

              2 Videos

              video-0

              2 Videos

              Add to Compare

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Contact At Once and Freshdesk Messaging (Formerly Freshchat) offer a Free Trial.

              Contact At Once is designed for Medium Business and Small Business.

              Freshdesk Messaging (Formerly Freshchat) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Pricing for Contact At Once Starts at $1,100/Month whereas for Freshdesk Messaging (Formerly Freshchat) Starts at $19/agent/month when yearly.

              Some top alternatives to Contact At Once includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Smartchat, raychat, LinkedChat, ChatFlow247 and Let's Connect.

              Some top alternatives to Freshdesk Messaging (Formerly Freshchat) includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

              Connecting Smart Buyers with Leading Sellers

              Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed