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ConnectWise Control vs AnyDesk vs Splashtop Remote Support Comparison

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ConnectWise Control

4.5(3,817 reviews)

Starting at $33 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to endpoints across any location. It…

AnyDesk

3.6(473 reviews)

Starting at $23 /month

  • Freelancers / Consultants
  • Medium Business

AnyDesk is a software that allows you access to your computer from anywhere in the world, as if you are sitting directly in front of it. It works via the Internet and therefore requires no additional hardware or installa…

Splashtop Remote Support

4.5(44 reviews)

Starting at $25 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool that connects to your computer us…

ConnectWise Control leads on user satisfaction with a 4.5-star rating across 3,817 reviews.

ConnectWise Control vs AnyDesk vs Splashtop Remote Support — at a glance

FeatureConnectWise ControlAnyDeskSplashtop Remote Support
Rating4.5 / 53.6 / 54.5 / 5
Reviews3,81747344
Starting price$33 /month$23 /month$25 /Month
Free trial Yes No Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRGDPRSOC 2, HIPAA, GDPR
Data residencyGlobalGlobalGlobal

Key differences between ConnectWise Control and AnyDesk

  • Pricing: ConnectWise Control starts at $33 /month, while AnyDesk starts at $23 /month.
  • Free trial: ConnectWise Control offers a free trial; AnyDesk does not.
  • User satisfaction: ConnectWise Control scores higher with a 4.5-star average.
  • Deployment: ConnectWise Control supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; AnyDesk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare ConnectWise Control vs AnyDesk vs Splashtop Remote Support — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ConnectWise Control
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AnyDesk
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Biggest differences

Start here before you go deeper into features.

ConnectWise Control

Best for IT teams needing secure, feature-rich remote support with flexible workflows.

Choose if
  • You require advanced remote support tools like file transfer and multi-monitor viewing.
  • Your team values strong security with encryption and user authentication.
  • You want seamless browser-based access without installing client software.
Consider alternatives if
  • Your organization depends heavily on telephone-based support channels.
  • You need a very simple, minimal remote access tool with low learning curve.

AnyDesk

Best for fast, secure remote access with simple setup and multi-PC control.

Choose if
  • You need to control up to 50 computers from one Windows system efficiently.
  • You prioritize low-latency, smooth remote desktop performance even on low bandwidth.
  • You want robust security features like end-to-end encryption and two-factor authentication.
Consider alternatives if
  • Your workflows require highly reliable, unattended remote access configurations.
  • You have unstable or low-quality internet connections causing frequent dropouts.

Splashtop Remote Support

Best for secure, fast remote support in small to mid-sized IT teams.

Choose if
  • You need quick, easy setup with minimal configuration effort.
  • Your priority is robust security including encryption and multi-factor authentication.
  • You require low-latency remote access for resource-intensive tasks.
Consider alternatives if
  • Your organization demands complex, highly customizable enterprise workflows.
  • You need extensive integrations with legacy or non-standard systems.

ConnectWise Control: Best for IT teams needing secure, feature-rich remote support with flexible workflows. AnyDesk: Best for fast, secure remote access with simple setup and multi-PC control.

Description

ConnectWise Control is a robust, browser-based remote access solution designed to support IT professionals, help desk teams, and support technicians in delivering seamless assistance to ... Read More about ConnectWise Control

AnyDesk is a software that allows you access to your computer from anywhere in the world, as if you are sitting directly in front of it. It works via the Internet and therefore requires no ... Read More about AnyDesk

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool ... Read More about Splashtop Remote Support

Entry Level Pricing

  • Starts from $33 , yearly
  • Starts from $23 , yearly
  • Starts from $25

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.9/10

9.0/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.5

(44)

Best Company Size

10-500 employeesMedium to Large Enterprises
50 to 500 employeesSmall Business
1-50 employees51-500 employees
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ConnectWise Control

  • Seamless Remote Support: With ConnectWise Control, you can effortlessly provide remote assistance to your team and clients, ensuring quick resolutions to technical issues without the need for on-site visits. Your IT team can enhance productivity and minimize downtime.
  • Robust Security Features: We understand that security is paramount. ConnectWise Control incorporates advanced encryption and user authentication measures, giving you peace of mind while accessing sensitive data remotely.
  • User-Friendly Interface: Both your technicians and end-users will appreciate the intuitive design of ConnectWise Control. It simplifies the remote support process, allowing your team to focus on problem-solving rather than navigating complex software.

AnyDesk

  • Seamless Remote Access: With AnyDesk, you can effortlessly connect to devices from anywhere in the world. This means your team can provide support or access critical files without being tied to a specific location.
  • High Performance and Low Latency: I’ve seen firsthand how AnyDesk’s proprietary DeskRT codec delivers smooth, real-time performance, even on low-bandwidth connections. This ensures that your remote sessions are as responsive as working locally.
  • Robust Security Features: AnyDesk prioritizes data protection with end-to-end encryption and two-factor authentication. You can rest easy knowing that your sensitive information is safeguarded against unauthorized access.

Splashtop Remote Support

  • Effortless Remote Access: With Splashtop Remote Support, your IT team can connect to devices anytime, anywhere, ensuring seamless troubleshooting and support. This means less downtime and faster resolutions, ultimately boosting productivity.
  • Enhanced Security Measures: We understand that data security is a top concern. Splashtop incorporates robust encryption protocols and multi-factor authentication, giving you peace of mind while accessing sensitive information remotely.
  • User-Friendly Interface: One of the standout features is its intuitive design. Even those who aren’t tech-savvy can navigate the platform with ease, reducing the learning curve for staff and allowing for quick onboarding of new team members.
Best fit

Best fit

ConnectWise Control

  • 10 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Cybersecurity, Healthcare, and Education
  • Typical users encompass roles such as IT Support Technicians, Help Desk Specialists, System Administrators, and Network Engineers

AnyDesk

  • 50 to 500 employees
  • IT Services, Remote Support, Education, Consulting, and Telehealth
  • IT Support Specialists, Remote Technical Support Agents, Educators, Consultants, and Project Managers

Splashtop Remote Support

  • 1-500 employees
  • IT Support, Managed Service Providers (MSPs), Healthcare, Education, Financial Services, Software Development, Consulting
  • IT Managers, Help Desk Technicians, System Administrators, Technical Support Specialists, Network Administrators
Watchouts

Reasons buyers look elsewhere

ConnectWise Control

  • Users may seek alternatives due to pricing concerns, as some find ConnectWise Control to be on the higher end for their budget, prompting a search for more cost-effective remote support solutions.
  • A desire for enhanced user interface and experience can drive users to explore alternatives that offer a more intuitive design, making it easier for both technicians and clients to navigate.
  • Organizations with specific compliance requirements might look for alternatives that offer tailored features or integrations better suited to meet industry regulations, ensuring they maintain necessary standards.

AnyDesk

  • Users may seek alternatives to AnyDesk due to concerns about security and privacy, particularly if they require enhanced encryption or compliance with specific regulatory standards for sensitive data handling.
  • Some individuals or organizations might find AnyDesk's pricing model less favorable compared to other remote desktop solutions that offer more competitive rates or better value for their specific usage needs.
  • Users could experience performance issues with AnyDesk, such as lag or connectivity problems, prompting them to explore alternatives that provide faster and more reliable remote access capabilities.

Splashtop Remote Support

  • Users may seek alternatives due to pricing concerns, especially if their needs can be met by more budget-friendly solutions without compromising on essential remote support features.
  • Some organizations might require advanced security features or compliance certifications that Splashtop Remote Support does not offer, prompting a search for more robust solutions.
  • Businesses with specific integration needs may find that alternatives provide better compatibility with their existing software and systems, enhancing overall workflow efficiency.

Software Demo

Demo

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Step 1 of 4

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How do ConnectWise Control, AnyDesk and Splashtop Remote Support Compare on Features?

Total Features

6 Features

5 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Compare ConnectWise Control, AnyDesk and Splashtop Remote Support on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $33 , yearly
        • $23 , yearly
        • $25

        Pricing Plans

        • Monthly

          $41

          /month

          • Minimum 25 agents.

          • Advanced Machine Management

          • Backstage

          Show more +

        • Not Available
        • Not Available

        Pricing Page

        ConnectWise Control pricing
        AnyDesk pricing
        Splashtop Remote Support pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global
        🌐 Global

        ConnectWise Control vs AnyDesk User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        671

        112

        67

        30

        61

        748

        65

        7

        3

        15

        85

        6

        1

        1

        2

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall, users praise ConnectWise Control for its powerful feature set and security, though some find the learning curve and support options challenging.

        What buyers like

        • Ease of use
        • Feature richness
        • Security

        Common complaints

        • Learning curve
        • Support limitations

        Buyer sentiment

        Users appreciate AnyDesk's ease of use, fast performance, and security, but express concerns about connectivity reliability and update management.

        What buyers like

        • Ease of use
        • Fast and responsive performance
        • Security features

        Common complaints

        • Connection stability issues
        • Update process difficulties

        Buyer sentiment

        Users generally express strong satisfaction with Splashtop Remote Support’s ease of use, security, and performance, highlighting it as a cost-effective and reliable remote access solution.

        What buyers like

        • Ease of configuration and setup
        • Security features
        • Fast and stable performance

        Common complaints

        • Limited advanced enterprise features
        • Pricing transparency

        Pros and Cons

        • Comprehensive toolbox including file transfer, live chat, and multi-monitor support

        • Customizable and intuitive user interface enhancing technician and client experience

        • Robust security features with advanced encryption and user authentication

        • Steep learning curve for new users due to extensive feature set

        • Limited support options, primarily chat and email without telephone support

        • Easy to use with an intuitive interface and quick setup

        • Fast and responsive remote desktop connection with low latency

        • Robust security features including end-to-end encryption and two-factor authentication

        • Inconsistent connectivity issues causing dropped connections or lag

        • Limited capabilities for unsupervised remote access configuration

        • Ease of configuration and quick setup

        • Robust security with encryption and multi-factor authentication

        • Stable and fast remote access performance with low latency

        • Limited information on advanced enterprise features

        • Potentially less suitable for very large enterprises with complex needs

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        screenshots

        12 Screenshots

        AnyDesk screenshot

        5 Screenshots

        Splashtop Remote Support screenshot

        3 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ConnectWise Control or AnyDesk?
        ConnectWise Control edges out the other on user ratings (4.5 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ConnectWise Control and AnyDesk offer a free trial?
        ConnectWise Control offers a free trial. AnyDesk does not.
        What is the starting price of ConnectWise Control vs AnyDesk?
        ConnectWise Control starts at $33 /month. AnyDesk starts at $23 /month.
        What are the top alternatives to ConnectWise Control?
        Top alternatives to ConnectWise Control include Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer.
        What are the top alternatives to AnyDesk?
        Top alternatives to AnyDesk include RemotePC, TeamViewer, VNC Connect, Dameware Mini Remote Control, DeskRoll.

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