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Cognito Forms vs UserVoice Comparison

Last updated:

Cognito Forms

4.9(348 reviews)

Starting at $15 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Cognito Forms is an online form builder for small business owners, nonprofits, and operations teams who need forms with conditional logic, file uploads, or embedded payment collection without writing code. It handles the…

UserVoice

4.2(358 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…

Cognito Forms leads on user satisfaction with a 4.9-star rating across 348 reviews.

Cognito Forms vs UserVoice — at a glance

FeatureCognito FormsUserVoice
Rating4.9 / 54.2 / 5
Reviews348358
Starting price$15 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryOnline Form Builder SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Online
Certifications
Data residencyGlobal

Key differences between Cognito Forms and UserVoice

  • Pricing: Cognito Forms starts at $15 /Month. UserVoice pricing is not publicly listed.
  • User satisfaction: Cognito Forms scores higher with a 4.9-star average.
  • Deployment: Cognito Forms supports SaaS/Web/Cloud; UserVoice supports SaaS/Web/Cloud, Mobile - iOS.

Cognito Forms vs UserVoice — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Cognito Forms - Online Form Builder Software
Talk to an expert
Talk to an expert
UserVoice - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Cognito Forms vs UserVoice comparison

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Biggest differences

Start here before you go deeper into features.

Cognito Forms

Best for

Large Enterprises, Medium Business, Small Business

UserVoice

Best for mid-to-large teams needing advanced user feedback and sentiment insights.

Choose if
  • You require strong integration with Salesforce, Zapier, and other platforms.
  • Your product or customer experience teams need actionable insights from user feedback.
  • You have 50+ employees and can manage a medium-complexity setup process.
Consider alternatives if
  • You are a very small business with a limited budget and need low-cost solutions.
  • You want quick, out-of-the-box survey templates without customization or setup effort.

Cognito Forms typically suits Large Enterprises and Medium Business. UserVoice tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Cognito Forms is an online form builder for small business owners, nonprofits, and operations teams who need forms with conditional logic, file uploads, or embedded payment collection ... Read More about Cognito Forms

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice

Entry Level Pricing

  • Starts from $15
  • Not Available

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.3/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

4.93

(348)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Cognito Forms and UserVoice Compare on Features?

Total Features

22 Features

11 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Cognito Forms and UserVoice on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $15
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Cognito Forms pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🌐 Global

      Cognito Forms User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 358 reviews)

      Rating Distribution

      334

      9

      4

      1

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 348 reviews, with consistently positive feedback.

      What buyers like

      • Easy to use and customize, even for beginners.
      • User-friendly interface with well-designed features.
      • Excellent customer support for assistance and issue resolution.

      Common complaints

      • Need more advanced support for customizations to avoid complexity.
      • Limited marketplace options for additional apps and connectors, restricting advanced functionalities.

      Buyer sentiment

      Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity.

      What buyers like

      • Integration capabilities
      • Actionable customer insights
      • Effective feedback management

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Pros and Cons

      • Easy to use and customize, even for beginners.

      • User-friendly interface with well-designed features.

      • Excellent customer support for assistance and issue resolution.

      • Need more advanced support for customizations to avoid complexity.

      • Limited marketplace options for additional apps and connectors, restricting advanced functionalities.

      • Effective collection and organization of user feedback

      • Integration capabilities with platforms like Zapier and Salesforce

      • Actionable insights to measure customer sentiment

      • Pricing is not publicly available, requiring sales contact

      • Lack of detailed use case examples and pros/cons in available data

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Cognito Forms or UserVoice? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      UserVoice screenshot

      4 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Cognito Forms and UserVoice in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Cognito Forms or UserVoice?
      Cognito Forms edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Cognito Forms and UserVoice offer a free trial?
      Yes, both Cognito Forms and UserVoice offer a free trial.
      What is the starting price of Cognito Forms vs UserVoice?
      Cognito Forms starts at $15 /Month. UserVoice starts at Contact for pricing.
      What are the top alternatives to Cognito Forms?
      Top alternatives to Cognito Forms include Formsite, Formstack, Google Forms, Gravity Forms, Jotform.
      What are the top alternatives to UserVoice?
      Top alternatives to UserVoice include SmartSurvey, QuestionPro, SurveySparrow, GetFeedback, Feedbacks.