Compare CloudTalk vs CallHippo vs ZIWO vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	CloudTalk (1297) Get Quote Get Quote	CallHippo (309) Get Quote Get Quote	ZIWO (33) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More	CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet ... Read More	ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More
Entry Level Pricing	Starts from $25 , Billed Yearly	Starts from $14 , Billed Yearly	Starts from $109
Free Trial Availability	Free Trial available	No free trial	Get Free Trial
Spotsaas Score	9.6/10	9.3/10	8.9/10
User Ratings	4.4 (1099)	3.9 (494)	4.7 (110)
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Software Demo

Demo

Features

Total Features	10 Features	9 Features	11 Features
Unique Features
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Pricing

Pricing Option
Starting From	$25 , Billed Yearly	$14 , Billed Yearly	$109
Pricing Plans	Starter Get Started Unlimited inbound & intracompany calls Click to call Automated call distribution Show more + Essential Get Started All Starter features, plus Advanced analytics with unlimited history Real-time client dashboard Show more + Expert Get Started All Essential features, plus Salesforce integration Power Dialer, Smart Dialer Show more + Browse all pricing plans	Bronze Get Started Free Number Forward-to-device SMS Show more + Silver Get Started Includes features of Bronze plan, plus Unlimited Incoming Calls IVR Show more + Platinum Get Started Includes features of Silver plan, plus Power Dialer Call Transfer Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
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User Reviews

User Ratings	4.4 (based on 1099 reviews)	3.9 (based on 494 reviews)	4.7 (based on 110 reviews)
Rating Distribution	Excellent 842 Very Good 342 Good 46 Poor 22 Terible 45	Excellent 235 Very Good 53 Good 2 Poor 0 Terible 19	Excellent 28 Very Good 4 Good 1 Poor 0 Terible 0
Expert's Review generated by AI	Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more	CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for ...Read more	ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more
Pros and Cons	Easy to use interface with seamless integration for productivity tools like CRM systems. Fast and responsive customer support appreciated by users for efficient issue resolution. Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations. Reliable call quality even for international calls, reducing concerns about signal quality and cost. Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance. Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.	Excellent call quality and clarity, enhancing communication experience. User-friendly interface and easy setup process for quick deployment. Good customer support with prompt issue resolution. Cloud-based system enabling accessibility from anywhere. Occasional network issues affecting call connection. Dashboard and dialer functionalities may encounter glitches.	Automated detection of phone number country codes enhances convenience and efficiency. Easy access and navigation through different options in the apps, improving user experience. Excellent call tracking and recording capabilities contribute to operational efficiency. User-friendly interface and design with continuous improvement efforts for better usability. Occasional system freezes causing delays in operation. Automatic logging out after page refresh affecting user experience.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Customers

Customers	No Customers information available.	Hubilo Concetto Labs Appknox	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	3 Screenshots	No screenshots available.
Videos	2 Videos	3 Videos	5 Videos

Alternatives

Alternatives	Nextiva 4.4 CallTools 4.9 HoduCC 3.8	Nextiva 4.4 Zendesk Talk 4.3 Dialer360 3.8	Nextiva 4.4 TalkDesk 4.4 Calabrio One 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

CloudTalk offers Free Trial, but CallHippo does not.

CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

CallHippo is designed for Large Enterprises, Medium Business and Small Business.

Pricing for CloudTalk Starts at $25/User/Month when Billed Yearly whereas for CallHippo Starts at $14/User/Month when Billed Yearly.

Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

Some top alternatives to CallHippo includes Nextiva, Zendesk Talk, Dialer360, CallTools, CloudTalk, Call Center Studio, TeleCapture, Vonage Contact Center, RingCentral Contact Center and MyOperator.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare CloudTalk vs CallHippo vs ZIWO vs Nextiva

CloudTalk

CallHippo

ZIWO

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure