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CloudCall vs ZoiPer vs CometChat Comparison

Last updated:

CloudCall

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CloudCall is a cloud telephony platform that integrates with CRM systems to log calls, sync contacts, and centralize communication records. It includes local presence dialing, pre-recorded voicemail drop, and automated c…

ZoiPer

3.8(31 reviews)

Starting at Contact for pricing

  • Individuals
  • Medium Business

Introducing ZoiPer - the ultimate solution for businesses looking to secure their calls from eavesdropping. As a leading SaaS Aggregator company, we understand the importance of privacy and reliability in the modern busi…

CometChat

4.5(204 reviews)

Starting at $149 /Month

  • Large Enterprises
  • Medium Business

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…

ZoiPer leads on user satisfaction with a 3.8-star rating across 31 reviews.

CloudCall vs ZoiPer vs CometChat — at a glance

FeatureCloudCallZoiPerCometChat
Rating3.8 / 54.5 / 5
Reviews5531204
Starting priceContact for pricingContact for pricing$149 /Month
Free trial No No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareCloud Communication PlatformsCloud Communication Platforms
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001SOC 2, HIPAA, GDPR
Data residencyGlobalGlobalGlobal

Key differences between CloudCall and ZoiPer

  • Target audience: CloudCall is built for Large Enterprises and Medium Business, while ZoiPer targets Individuals and Medium Business.
  • Deployment: CloudCall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ZoiPer supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare CloudCall vs ZoiPer vs CometChat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CloudCall - Contact Center Operations Software
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ZoiPer - New SaaS Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

CloudCall

Best for

Large Enterprises, Medium Business, Small Business

ZoiPer

Best for

Individuals, Medium Business, Small Business

CometChat

Best for simple, cross-platform communication in small to medium businesses.

Choose if
  • You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
  • Your business requires unified voice, text, and data messaging across mobile and desktop devices.
  • You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
Consider alternatives if
  • Your organization demands extensive customization and advanced integration capabilities.
  • You require on-premise deployment or fully transparent, predictable pricing models.

CloudCall typically suits Large Enterprises and Medium Business. ZoiPer tends to fit Individuals and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CloudCall is a cloud telephony platform that integrates with CRM systems to log calls, sync contacts, and centralize communication records. It includes local presence dialing, pre-recorded ... Read More about CloudCall

Introducing ZoiPer - the ultimate solution for businesses looking to secure their calls from eavesdropping. As a leading SaaS Aggregator company, we understand the importance of privacy and ... Read More about ZoiPer

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $149

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.8

(31)

Best Company Size

11-500 employees501-1000 employees
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Software Demo

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How do CloudCall, ZoiPer and CometChat Compare on Features?

Total Features

5 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare CloudCall, ZoiPer and CometChat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $149

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        CloudCall pricing
        ZoiPer pricing
        CometChat pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        CloudCall vs ZoiPer User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        36

        14

        0

        1

        5

        33

        14

        3

        2

        6

        96

        7

        0

        0

        15

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Integration with CRM, enhancing productivity and data accuracy.
        • Efficient remote working capabilities, allowing calls from anywhere with CRM integration.
        • Automated call logging, saving time on manual data entry.

        Common complaints

        • Lack of video calling feature, limiting communication options.
        • Issues with call quality, occasional outages, and service reliability.
        • Complex configuration setup for newcomers, increasing the learning curve.

        Buyer sentiment

        Buyer sentiment is mixed to positive across 58 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Clear, high-quality voice calls with reliable connectivity reported over years of use.
        • Easy to set up, configure and use, with a clean, modern interface.
        • Multi-platform softphone available on Windows, Mac, Linux, iOS, Android and browser.

        Common complaints

        • Push notification service on mobile requires paying for the paid version.

        Buyer sentiment

        Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features.

        What buyers like

        • Ease of use
        • Cross-platform support
        • Clean user interface

        Common complaints

        • Pricing transparency
        • Limited advanced features

        Pros and Cons

        • Seamless CRM integration improves workflow.

        • Local presence feature enhances connection rates.

        • User-friendly design simplifies call management.

        • May not be suitable for businesses without a CRM.

        • Pricing can be a barrier for smaller companies.

        • Clear, high-quality voice calls with reliable connectivity reported over years of use.

        • Easy to set up, configure and use, with a clean, modern interface.

        • Multi-platform softphone available on Windows, Mac, Linux, iOS, Android and browser.

        • Push notification service on mobile requires paying for the paid version.

        • Sleek and simple user interface

        • Supports voice, text messaging, and data transfers

        • Cross-platform compatibility (mobile and desktop)

        • Limited information on advanced features and integrations

        • Pricing details are not fully transparent

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used CloudCall, ZoiPer, or CometChat? Tell buyers what actually differs.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Extensions menu

        6 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, CloudCall or ZoiPer?
        ZoiPer edges out the other on user ratings (3.8 vs 0.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do CloudCall and ZoiPer offer a free trial?
        Neither CloudCall nor ZoiPer currently lists a free trial.
        What is the starting price of CloudCall vs ZoiPer?
        CloudCall starts at Contact for pricing. ZoiPer starts at Contact for pricing.
        What are the top alternatives to CloudCall?
        Top alternatives to CloudCall include contactSPACE, uContact, Call Center Studio, Dialpad Contact Center, Convoso.
        What are the top alternatives to ZoiPer?
        Top alternatives to ZoiPer include CometChat, Zoom, ZIWO, VoIPstudio, 3CX.