ClickDesk vs Freshdesk Messaging (Formerly Freshchat) vs MyLiveChat vs ZoomInfo Chat - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ClickDesk (84) Get Quote Get Quote	Freshdesk Messaging (Formerly Freshchat) (630) Get Quote Get Quote	MyLiveChat (6) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More	Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More	Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to ... Read More
Entry Level Pricing	Starts from $12.99 , Billed Yearly	Starts from $19 , yearly	Starts from $15
Free Trial Availability	No free trial	Get Free Trial	Free Trial available
Spotsaas Score	9.1/10	9.3/10	8.8/10
User Ratings	4 (95)	4.4 (263)	2.6 (6)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo			MyLiveChat has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

How do ClickDesk, Freshdesk Messaging (Formerly Freshchat), MyLiveChat and ZoomInfo Chat Compare on Features?

Total Features	9 Features	8 Features	9 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do ClickDesk, Freshdesk Messaging (Formerly Freshchat), MyLiveChat and ZoomInfo Chat Cost?

Pricing Option
Starting From	$12.99 , Billed Yearly	$19 , yearly	$15
Pricing Plans	Free Get Started Free for 10 users 30 chats Handle 25 tickets Show more + Lite Get Started Unlimited Chats Widget Customization Chat Transfer & Groups Show more + Pro Get Started Chat Conferencing CRM Integration and API Video Chat Show more + Browse all pricing plans	Free Free Get Started Free forever up to 10 agents Chat widget on website and mobile apps Team inbox Show more + Growth $23 /agent/month Get Started Chat widget on the website and mobile apps Team inbox E-mail Show more + Pro $59 /agent/month Get Started Chat widget on the website and mobile apps Team inbox E-mail Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

ClickDesk vs Freshdesk Messaging (Formerly Freshchat) vs MyLiveChat User Reviews & Rating Comparison

User Ratings	4 (based on 95 reviews)	4.4 (based on 263 reviews)	2.6 (based on 6 reviews)
Rating Distribution	Excellent 37 Very Good 39 Good 4 Poor 1 Terible 3	Excellent 329 Very Good 289 Good 3 Poor 3 Terible 6	Excellent 2 Very Good 0 Good 0 Poor 0 Terible 4
Expert's Review generated by AI	ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more	Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of ClickDesk Facilitates easy and effective communication with clients, enhancing customer service and satisfaction. User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training. Affordable pricing for the range of features provided, making it accessible to businesses of various sizes. Integration with popular business applications, enhancing productivity and workflow efficiency. Occasional issues with slow customer support response times, leading to delays in issue resolution. Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.	Pros and Cons of Freshdesk Messaging (Formerly Freshchat) Easy to use interface, allowing for convenient access and navigation, even for non-technical users. Integrated with CRM for seamless customer interactions and relationship management. Combines live chat functionality with AI bot support and self-service solutions for scalable support. Supports omnichannel communication and real-time assistance for enhanced customer experience. Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion. Richness of features and customizations might be complex for new users without adequate support or guidance.	Pros and Cons of MyLiveChat
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.	No Integration information available.

List of Customers

Customers	Manage Protect Quorum Mirantis	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	5 Screenshots	6 Screenshots
Videos	2 Videos	2 Videos	No videos available.

Alternatives

Alternatives	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshdesk Messaging (Formerly Freshchat) offers Free Trial, but ClickDesk does not.

ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

Freshdesk Messaging (Formerly Freshchat) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for ClickDesk Starts at $12.99/User/Month when Billed Yearly whereas for Freshdesk Messaging (Formerly Freshchat) Starts at $19/agent/month when yearly.

Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

Some top alternatives to Freshdesk Messaging (Formerly Freshchat) includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

ClickDesk vs Freshdesk Messaging (Formerly Freshchat) vs MyLiveChat vs ZoomInfo Chat - Which Tool Fits Your Business?

ClickDesk

Freshdesk Messaging (Formerly Freshchat)

MyLiveChat

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do ClickDesk, Freshdesk Messaging (Formerly Freshchat), MyLiveChat and ZoomInfo Chat Compare on Features?

Total Features

Unique Features

What Do ClickDesk, Freshdesk Messaging (Formerly Freshchat), MyLiveChat and ZoomInfo Chat Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

ClickDesk vs Freshdesk Messaging (Formerly Freshchat) vs MyLiveChat User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of ClickDesk

Pros and Cons of Freshdesk Messaging (Formerly Freshchat)

Pros and Cons of MyLiveChat

Positive Reviews

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure