Clearwave vs Updox Comparison
Clearwave
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Clearwave offers a fast and effective check-in solution for patients. Streamline your patient experience with online scheduling, automated collections, real-time insurance eligibility verification, customizable forms, an…
Updox
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Updox is a HIPAA-compliant unified communications platform designed for medical practices, clinics, and healthcare providers seeking to streamline patient engagement and administrative workflows. Built for office manager…
Clearwave leads on user satisfaction with a 4.7-star rating across 13 reviews.
Clearwave vs Updox — at a glance
| Feature | Clearwave | Updox |
|---|---|---|
| Rating | 4.7 / 5 | 4.6 / 5 |
| Reviews | 13 | 99 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Patient Engagement Software | Patient Engagement Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | HIPAA | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Clearwave and Updox
- User satisfaction: Clearwave scores higher with a 4.7-star average.
- Deployment: Clearwave supports SaaS/Web/Cloud, Mobile - iOS; Updox supports SaaS/Web/Cloud.
Clearwave vs Updox — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Clearwave vs Updox: Biggest differences
Start here before you go deeper into features.
Best for healthcare providers needing integrated, multi-device patient check-in solutions.
- You require seamless integration with multiple EMR/EHR and PMS systems.
- You want real-time insurance eligibility verification during patient check-in.
- You need flexible check-in options via mobile, tablet, or kiosk devices.
- You are a small practice without EMR/EHR integration needs.
- You need transparent, out-of-the-box pricing information upfront.
Large Enterprises, Medium Business, Small Business
Clearwave typically suits Large Enterprises and Medium Business. Updox tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Clearwave offers a fast and effective check-in solution for patients. Streamline your patient experience with online scheduling, automated collections, real-time insurance eligibility ... Read More about Clearwave | Updox is a HIPAA-compliant unified communications platform designed for medical practices, clinics, and healthcare providers seeking to streamline patient engagement and administrative ... Read More about Updox |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | 5–250 Employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Consolidated messaging, appointment reminders, and secure text let faster, clearer interactions, reducing phone tag and missed visits.
- Workflow Efficiency & Time Savings: The universal inbox, document management tools, and paperless forms significantly cut down on admin work, freeing up staff for higher-priority tasks.
- Revenue Capture & Payments Flexibility: Integrated charge capture and payments simplify billing and help practices recover revenue that often slips through manual processes.
Best fit
- 5–250 Employees
- Healthcare, Telemedicine, Ambulatory Care, Clinics, Behavioral Health, Dental Practices, Vision Centers
- Practice Managers, Office Administrators, Physicians, Nurse Practitioners, Medical Billing Specialists, Healthcare IT Coordinators, Front Desk Staff, Operations Directors
Reasons buyers look elsewhere
- Users seeking robust data reporting, predictive insights, or custom dashboards may find Updox's analytics capabilities limited compared to specialized healthcare BI tools.
- Practices with niche documentation processes or custom intake procedures may prefer platforms offering deeper workflow automation and personalization options.
- Some competitors offer more polished or feature-rich mobile applications, particularly for providers who rely heavily on mobile devices in the field.
Software Demo
Demo |
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How do Clearwave and Updox Compare on Features?
Total Features | 6 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Clearwave and Updox on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page | Pricing information not available |  |
Clearwave vs Updox: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Clearwave vs Updox Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Clearwave User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment No user reviews or ratings available to determine buyer sentiment. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 102 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Clearwave and Updox Customers
Customers |  Raleigh Neurology  VisionFirst Eye Center  The EYe Care Institute | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. |  6 Screenshots |
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Videos |  2 Videos |  3 Videos |
Top Alternatives to Clearwave and Updox in 2026
Alternatives |
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Related Blogs and Articles for Patient Engagement Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Clearwave or Updox?
- Clearwave edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do Clearwave and Updox offer a free trial?
- Neither Clearwave nor Updox currently lists a free trial.
- What is the starting price of Clearwave vs Updox?
- Clearwave starts at Contact for pricing. Updox starts at Contact for pricing.
- What are the top alternatives to Clearwave?
- Top alternatives to Clearwave include Luma Health, WELL, CareMessage, Phreesia, Relatient.
- What are the top alternatives to Updox?
- Top alternatives to Updox include FollowMyHealth, ChartLogic Patient Portal, Doctible, Relatient, DearDoc.