Updox Reviews in June 2026: User Ratings, Pros & Cons

"Great Software!!"

What do you like best about Updox? Updox has great features like online consultation. Reminders, scale operation and many other features. What do you dislike about Updox? Updox should improve user AI and I can work without any errors or interruptions. Some features are delayed. What problems is Updox solving and how is that benefiting you? UpDocs is helping my team connect with my patients from anywhere in India and is very cost-effective too. I can do my work without any extra space, which ...

"Great Experience with Updox"

What do you like best about Updox? Updox is best for giving unlimited cloud storage and fllexible functionality. We can easily send faxes and can be able to directly link to a patients. What do you dislike about Updox? The disike i have seen in Updox is we cannot identify incoming text due to random phone numbers. What problems is Updox solving and how is that benefiting you? Through Updox we can easily transfer reports to the patients charts, send faxes to specialists and also secure ...

"Great Experience with Updox Software"

What do you like best about Updox? Updox is best for directly tranfer reports to patient charts, send faxes to specialists and it also secure the messages. What do you dislike about Updox? Sometimes it is not gets the incoming text messages and also not recognize the phone number. What problems is Updox solving and how is that benefiting you? The major problem solving by Updox is we can easily transfer the reports to patients and also send the faxes. We can also do the video conferencing ...

"Excellent software for online consultation"

What do you like best about Updox? Updox is helping me expand my business online without any problem. It has great features and is easy to integrate. Great customer support.I would say online documentation is great initiative. What do you dislike about Updox? If I get some discount or budget friendly package then I will become a long term customer. What problems is Updox solving and how is that benefiting you? I am running small medical consultations and this is helping me to interact with ...

"Meets our small business needs for HIPPA compliant scheduling and sharing of info with patients"

What do you like best about Updox? Fax module allows our providers to securely send patient info to our schedulers who can then use UPDOX to organize our files What do you dislike about Updox? Secure texting of patients works without fault but requires the patient to jump through a few steps on their device which is confusing to non-tech savvy clients. What problems is Updox solving and how is that benefiting you? We needed a way for providers to refer patients for follow-up appointments, ...

"Love Updox"

What do you like best about Updox? I love the user friendly feel, the ability to tag incoming faxes for easy organization, and the ability to print to Updox. It's a life saver at our clinic. It's also a nice way to save paper. What do you dislike about Updox? I can't think of a downside of Updox honestly. What problems is Updox solving and how is that benefiting you? It saves the clinic time and paper. It also promotes efficiency.

"Excellent Product"

What do you like best about Updox? We utilize the UpDox fax most often. It puts our incoming and out going faxes at our fingertips. It is also integrated to our EMR so uploading documets from other providers is a breeze. What do you dislike about Updox? There have been many challenges to mass texting, and it is sometimes hard to send information to everyone in our system all at once. What problems is Updox solving and how is that benefiting you? Ease in sending secure documentation to patients.

"Next level faxing"

What do you like best about Updox? The simplicity of faxing without the need for additional hardware. The faxes generally always go through. I LOVE the ability to sent only an online fax. What do you dislike about Updox? There is always an issue causing slowness, although they are fairly worked out quickly. What problems is Updox solving and how is that benefiting you? Faxing without clogging up lines, fixed issues with copper lines.

"User Friendly"

What do you like best about Updox? Updox is efficient and easy to use ont the patient side as well as office side. What do you dislike about Updox? Rarely the automatic text reminders do not go out. What problems is Updox solving and how is that benefiting you? Streamlined way for patients to complete new patient forms

"Updox is Essential for Business"

What do you like best about Updox? Updox makes everything easier. In a healthcare industry, it is imperative to keep patient records organized. Updox makes this so much easier. What do you dislike about Updox? I have zero complaints about Updox! I have recommended it to our sister companies and they use it now too. What problems is Updox solving and how is that benefiting you? Updox allows us to track and manage outgoing patient orders with ease.