Relatient Review: Is It The Right Patient Engagement Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
HIPAARelatient offers custom pricing plan
Hospital Sisters Health System
Vancouver Clinic
ONE Pediatrics
US Dertmatology
Cherokee HealthTrusted by teams including Hospital Sisters Health System
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Relatient?
Relatient is a brilliant patient engagement platform that helps amplify engagement levels while introducing a slew of features to elevate patient experiences. This software facilitates streamlined scheduling, reduces no-shows, and offers HIPAA compliant encrypted voice, text, and email reminders with recalls and rescheduling capabilities. Additionally, it ensures users can easily keep patients informed about potential delays, last-minute changes and closure alerts. For marketing purposes, there are health campaign monitoring tools to encourage adherence, target gap care, prevent
Pricing
Relatient offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
HIPAAData residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Relatient Software Demo
Relatient was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Relatient
- Use cases
- Healthcare providers, Medical clinics, Hospitals
- Team types
- Patient engagement teams, Medical office administrators
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Relatient
Effective reduction of patient no-shows through automated reminders
HIPAA compliant encrypted communication via voice, text, and email
Real-time patient notifications about delays and schedule changes
Is Relatient right for you?
Best for healthcare providers needing HIPAA-compliant patient communication and no-show reduction.
Choose Relatient if
- You require multi-channel encrypted reminders via voice, text, and email to reduce no-shows.
- Your organization needs real-time patient notifications about delays and schedule changes.
- You are a medium to large healthcare provider prioritizing streamlined patient engagement workflows.
Consider alternatives if
- You operate a small practice with low patient volume and minimal engagement needs.
- You need transparent, fixed pricing or advanced marketing automation features for patient outreach.
What buyers should know before shortlisting Relatient
Relatient is a patient engagement platform designed to enhance communication and scheduling for healthcare providers. Its HIPAA-compliant features and focus on reducing no-shows make it a strong choice for practices looking to improve patient interactions.
Relatient pros and cons
- Relatient pros
Effective reduction of patient no-shows through automated reminders
HIPAA compliant encrypted communication via voice, text, and email
Real-time patient notifications about delays and schedule changes
- Relatient cons
Pricing is quotation based and not publicly disclosed
Limited information on marketing features and integrations
Ready to try it?
Get started with Relatient
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Relatient side-by-side with top Patient Engagement Software alternatives.
What is the pricing of Relatient?
Relatient uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Relatient Pricing Plans
Weighing your options?
Not sure if Relatient fits your budget?
Relatient reviews and ratings
Buyer sentiment
Users generally express high satisfaction with Relatient’s patient communication effectiveness and HIPAA compliance.
What buyers like
- Ease of use
- Reliable appointment reminders
- Effective patient communication
Common complaints
- Lack of pricing transparency
- Limited marketing features
Are you using Relatient?
What users are saying
RG
Rodolfo G
02/12/22
"Excellent and responsive vendor"
What do you like best about Relatient? Relatient is a very pro-active, client centered oragnization. They are responsive to our needs and requests and ...
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AU
Anonymous User
10/21/21
"Great for helping patients remember"
What do you like best about Relatient? Easy to change outgoing message and update clinic requirements What do you dislike about Relatient? You have to ...
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MC
Monique C
08/12/21
"Easy to work with and very adaptable."
What do you like best about Relatient? We have been very pleased with Relatient. The customer service is outstanding. It has allowed my staff to focus ...
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AU
Anonymous User
08/11/21
"Good impression of Relatient, has helped cut down on our no shows"
What do you like best about Relatient? ability to modify messages quickly as needed, also ability to review responses to optimize our scheduling What ...
Read more
AU
Anonymous User
08/10/21
"Relatient is a wonderful tool when it comes to Customer contact and support!"
What do you like best about Relatient? Ease of reaching patients in a variety of different ways. Reports of actual patient responses made (and not ...
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AH
Amy H
07/28/21
"I have worked with Relatient for 4 years. They make interaction easy for the office and patient."
What do you like best about Relatient? The ease of patient reminders. Patients can do surveys from their smartphones. What do you dislike about ...
Read more
- See if Relatient fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Relatient?
Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…
Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for…
HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…
Real-time data gathering and transfer between the jobsite and project managers at the office is possible with mobile access. Employees on th…
Patient Records Management is a software feature that allows healthcare professionals to manage, organize, and access patient records electr…
Reputation management refers to the practice of monitoring, influencing, and controlling an individual or company's online reputation. It in…
Relatient security and data handling
Key compliance certifications and security features for IT and security teams evaluating Relatient.
Certifications
Security features
Developer & data
Alternatives to Relatient
Relatient Customers
Hospital Sisters Health System
Vancouver Clinic
ONE Pediatrics
US Dertmatology
Cherokee Health
United Regional Physician Group
Relatient Support Options
Frequently Asked Questions About Relatient
Common questions buyers ask before choosing Relatient.
Relatient is a Patient Engagement Software. Relatient offers Patient Records Management, Reputation Management, Alert Notifications, HIPAA Compliant, Mobile Access and many more functionalities.
Relatient is a strong fit if: You require multi-channel encrypted reminders via voice, text, and email to reduce no-shows.; Your organization needs real-time patient notifications about delays and schedule changes.. Consider alternatives if: You operate a small practice with low patient volume and minimal engagement needs.; You need transparent, fixed pricing or advanced marketing automation features for patient outreach..
Buyers commonly note the following limitations of Relatient: Pricing is quotation based and not publicly disclosed; Limited information on marketing features and integrations; May require some training for staff to fully utilize all features.
Some top alternatives to Relatient includes AppointMentor, DocMeIn, Clockwise.MD, AdvancedScheduling and patientNOW.
Relatient offers Quotation Based pricing model
The starting price is not disclosed by Relatient. You can visit Relatient pricing page to get the latest pricing.
Ready to try it?
Get started with Relatient
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].