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Chatamo vs Crisp vs ZoomInfo Chat Comparison

Last updated:

Chatamo

Starting at $37 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Chatamo is a game-changing application that revolutionizes customer service. With its powerful natural-language AI, you can effortlessly create intelligent and interactive bots to serve your customers on various messagin…

Crisp

4.3(144 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the abi…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Crisp leads on user satisfaction with a 4.3-star rating across 144 reviews.

SpotSaaS Analysis

ChatamoCrispZoomInfo Chat

The core difference between Chatamo and Crisp is that Crisp is specifically designed for small to medium-sized businesses looking for an intuitive live chat solution, while Chatamo lacks detailed specifications regarding its target audience and features. Ideal buyers for Crisp are SMBs with 1-500 employees, whereas Chatamo may appeal to a broader audience but lacks clear positioning.

- Pricing: $37 - Features: Not specified - Target audience: Not listed - Company size: Not defined - Ideal use case: Not indicated - User interface: Unknown

- Pricing: $25 - Features: Easy, feature-rich customer support - Target audience: SMBs - Company size: 1-500 employees - Ideal use case: Simple, intuitive interface - Multi-channel communication: Yes

Chatamo vs Crisp vs ZoomInfo Chat — at a glance

FeatureChatamoCrispZoomInfo Chat
Rating4.3 / 5
Reviews144
Starting price$37 /Month$25 /User/MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalUSUS

Key differences between Chatamo and Crisp

  • Pricing: Chatamo starts at $37 /Month, while Crisp starts at $25 /User/Month.
  • Target audience: Chatamo is built for Large Enterprises and Medium Business, while Crisp targets Individuals and Freelancers / Consultants.
  • Deployment: Chatamo supports SaaS/Web/Cloud; Crisp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Chatamo vs Crisp vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Chatamo - Live Chat Software
Talk to an expert
Talk to an expert
Crisp - Live Chat Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Chatamo

Best for

Large Enterprises, Medium Business, Small Business

Crisp

Best live chat for SMBs needing easy, feature-rich customer support.

Choose if
  • You run a small to medium business with 1-500 employees.
  • You want a simple, intuitive interface with multi-channel communication.
  • You value unique features like Magic Browse for visual customer insights.
Consider alternatives if
  • Your enterprise requires extensive chatbox visual customization options.
  • You need advanced email marketing tools such as A/B testing and scheduling.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Chatamo typically suits Large Enterprises and Medium Business. Crisp tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Chatamo is a game-changing application that revolutionizes customer service. With its powerful natural-language AI, you can effortlessly create intelligent and interactive bots to serve ... Read More about Chatamo

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More about Crisp

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $37
  • Starts from $25
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.0/10

9.7/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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How do Chatamo, Crisp and ZoomInfo Chat Compare on Features?

Total Features

6 Features

10 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Chatamo, Crisp and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $37
        • $25
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Chatamo pricing
        Crisp pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Chatamo vs Crisp User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        106

        10

        2

        4

        18

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • AI-driven response suggestions
        • 24/7 availability
        • Supports multiple platforms

        Common complaints

        • Limited customization options
        • May require technical setup
        • Language barrier issues

        Buyer sentiment

        Overall positive sentiment highlights ease of use, strong customer support, and rich feature set, tempered by some navigation and customization limitations.

        What buyers like

        • Ease of use
        • Customer support responsiveness
        • Feature richness and integrations

        Common complaints

        • Navigation complexity
        • Limited customization options

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Powerful AI capabilities streamline customer interactions.

        • Available on various messaging platforms for flexibility.

        • Interactive features improve customer engagement.

        • Setup may require technical expertise.

        • Limited support for complex customer queries.

        • Responsive and helpful customer support team

        • Rich features with seamless integration and continuous updates

        • Easy to use with an intuitive interface across multiple communication channels

        • Navigation complexities due to multiple options

        • Limited visual customization of chatbox elements

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        Rakuten

        Rakuten

        Mailjet

        Mailjet

        Airfrance

        Airfrance

        No Customers information available.

        Media and Screenshots

        Screenshots

        Chatamo : Auto-generate dialogue screenshot

        5 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Chatamo or Crisp?
        Crisp edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Chatamo and Crisp offer a free trial?
        Yes, both Chatamo and Crisp offer a free trial.
        What is the starting price of Chatamo vs Crisp?
        Chatamo starts at $37 /Month. Crisp starts at $25 /User/Month.
        What are the top alternatives to Chatamo?
        Top alternatives to Chatamo include ZoomInfo Chat, Quickchat, ChatBot, LiveChat, Crisp.
        What are the top alternatives to Crisp?
        Top alternatives to Crisp include ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz.

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