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Compare ChaseData vs CloudTalk vs Nextiva

ChaseData - Call Center Software
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Overview

Description

ChaseData Customer Relationship Management software is a call center solution that packages sales and marketing, order entry management, billing, and telecommunications capabilities into ... Read More

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More

Entry Level Pricing
  • Starts from $89
  • Starts from $25 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

9.6/10

User Ratings
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Software Demo

Demo

Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $89
          • $25 , Billed Yearly
          Pricing Plans
          • Not Available
          • Starter

            • Unlimited inbound & intracompany calls

            • Click to call

            • Automated call distribution

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          • Essential

            • All Starter features, plus

            • Advanced analytics with unlimited history

            • Real-time client dashboard

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          • Expert

            • All Essential features, plus

            • Salesforce integration

            • Power Dialer, Smart Dialer

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          40

          Very Good

          2

          Good

          2

          Poor

          0

          Terible

          0

          Excellent

          842

          Very Good

          342

          Good

          46

          Poor

          22

          Terible

          45

          Expert's Review generated by AI

          DialedIn by ChaseData has garnered overwhelming positivity among users in the past 12 months. Users appreciate its user-friendly interface, reliable performance, and exceptional customer support. ...Read more

          Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more

          Pros and Cons
          • Streamlined and user-friendly interface, making it easy to use.

          • Excellent customer support that is attentive, friendly, and always available.

          • Reliable and stable performance with minimal downtime, ensuring continuous operation.

          • Continuous software updates with the latest features, keeping the system up to date.

          • Limited customization options and marketplace support for advanced functionalities.

          • Some users may find the richness of features overwhelming without proper guidance or support.

          • Easy to use interface with seamless integration for productivity tools like CRM systems.

          • Fast and responsive customer support appreciated by users for efficient issue resolution.

          • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

          • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

          • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

          • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots

          No screenshots available.

          Agent Information

          3 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both ChaseData and CloudTalk offer a Free Trial.

          ChaseData is designed for Large Enterprises, Medium Business and Small Business.

          CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for ChaseData Starts at $89/User/Month whereas for CloudTalk Starts at $25/User/Month when Billed Yearly.

          Some top alternatives to ChaseData includes Nextiva, FIVE CRM, TalkDesk, Dialer360, Calabrio One, CallTools, HoduCC, Call Center Studio, TelebuHub and Vonage Contact Center.

          Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].