Capsule vs Bigin by Zoho CRM Comparison
Capsule
Starting at $18 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Capsule is the leading Customer Relationship management tool for small and medium SaaS inbound businesses. A CRM that combines a full suite of pre-built features, an array of out-of-the box integrations and data-driven e…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Capsule leads on user satisfaction with a 4.5-star rating across 142 reviews.
Capsule vs Bigin by Zoho CRM — at a glance
| Feature | Capsule | Bigin by Zoho CRM |
|---|---|---|
| Rating | 4.5 / 5 | 4.3 / 5 |
| Reviews | 142 | 119 |
| Starting price | $18 /user/month | $7 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business |
| Category | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | — | — |
| Data residency | — | Global |
Key differences between Capsule and Bigin by Zoho CRM
- Pricing: Capsule starts at $18 /user/month, while Bigin by Zoho CRM starts at $7 /User/Month.
- Target audience: Capsule is built for Freelancers / Consultants and Large Enterprises, while Bigin by Zoho CRM targets Small Business.
- User satisfaction: Capsule scores higher with a 4.5-star average.
- Deployment: Capsule supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Capsule vs Bigin by Zoho CRM — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Large Enterprises, Medium Business
Small Business
Capsule typically suits Freelancers / Consultants and Large Enterprises. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Capsule is the leading Customer Relationship management tool for small and medium SaaS inbound businesses. A CRM that combines a full suite of pre-built features, an array of out-of-the box ... Read More about Capsule | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Spotsaas ScoreWhat's this? ↗ | 8.9/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
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Software Demo
Demo |
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How do Capsule and Bigin by Zoho CRM Compare on Features?
Total Features | 30 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Capsule and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
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Data Residency | — | 🌐 Global |
Capsule User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 278 reviews, with consistently positive feedback. | Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons | No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Hyperact  Family Wise LTD  Fuzzy Labs |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  5 Screenshots |  1 Screenshots |
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Videos |  3 Videos |  2 Videos |
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Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Capsule or Bigin by Zoho CRM?
- Capsule edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Capsule and Bigin by Zoho CRM offer a free trial?
- Yes, both Capsule and Bigin by Zoho CRM offer a free trial.
- What is the starting price of Capsule vs Bigin by Zoho CRM?
- Capsule starts at $18 /user/month. Bigin by Zoho CRM starts at $7 /User/Month.
- What are the top alternatives to Capsule?
- Top alternatives to Capsule include Bigin by Zoho CRM, Freshsales, Salesforce, Streak, OnePageCRM.
- What are the top alternatives to Bigin by Zoho CRM?
- Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.