Calltracks vs CallRail Comparison
Calltracks
Starting at Contact for pricing
- Individuals
- Large Enterprises
Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most calls & sales. Plus, custom sc…
CallRail
Starting at $45 /Month
- Free Trial
- Large Enterprises
- Medium Business
CallRail makes it easy to track incoming leads across multiple channels—web, social media, call tracking, even call center. CallRail keeps detailed information on each interaction so user can identify trends, measure res…
CallRail leads on user satisfaction with a 4.5-star rating across 2,763 reviews.
SpotSaaS Analysis
CalltracksCallRail
The core difference between Calltracks and CallRail is that CallRail has a clear pricing structure starting at $45, while Calltracks lacks any listed pricing information. CallRail is ideal for businesses looking for a transparent and budget-friendly call tracking solution, while Calltracks may appeal to those seeking more flexible options without upfront pricing.
Who should pick which
- No listed pricing information:
- No specified company size suitability:
- No defined target buyer:
- No clear use case provided:
- Potential for flexibility in offerings:
- May attract businesses seeking customized solutions:
- Clear pricing starting at $45:
- Suitable for businesses needing budget clarity:
- Transparent features and benefits:
- Ideal for those prioritizing cost-effective solutions:
- Established reputation in call tracking:
- User-friendly interface for tracking and analytics:
Calltracks vs CallRail — at a glance
| Feature | Calltracks | CallRail |
|---|---|---|
| Rating | 4.2 / 5 | 4.5 / 5 |
| Reviews | 46 | 2,763 |
| Starting price | Contact for pricing | $45 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Inbound Call Tracking Software | Inbound Call Tracking Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | — | SOC 2, GDPR |
| Data residency | US | US |
Key differences between Calltracks and CallRail
- Pricing: CallRail starts at $45 /Month. Calltracks pricing is not publicly listed.
- Free trial: CallRail offers a free trial; Calltracks does not.
- Target audience: Calltracks is built for Individuals and Large Enterprises, while CallRail targets Large Enterprises and Medium Business.
- User satisfaction: CallRail scores higher with a 4.5-star average.
- Deployment: Calltracks supports SaaS/Web/Cloud; CallRail supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Calltracks vs CallRail — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Individuals, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Calltracks typically suits Individuals and Large Enterprises. CallRail tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most ... Read More about Calltracks | CallRail makes it easy to track incoming leads across multiple channels—web, social media, call tracking, even call center. CallRail keeps detailed information on each interaction so user ... Read More about CallRail |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Calltracks and CallRail on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Calltracks User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 14 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 828 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Freshegg  Lookers  Northgate |  Access Professional Systems  QShark  elmar |
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Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |
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Videos |  2 Videos |  4 Videos |
Top Alternatives to Calltracks and CallRail in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Calltracks or CallRail?
- CallRail edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Calltracks and CallRail offer a free trial?
- CallRail offers a free trial. Calltracks does not.
- What is the starting price of Calltracks vs CallRail?
- Calltracks starts at Contact for pricing. CallRail starts at $45 /Month.
- What are the top alternatives to Calltracks?
- Top alternatives to Calltracks include CallTrackingMetrics, CallView 360, calltrak, TeleCapture, Analytic Call Tracking.
- What are the top alternatives to CallRail?
- Top alternatives to CallRail include CallTrackingMetrics, Invoca, Calltracks, calltrak, TeleCapture.