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Calltracks vs INVOX Comparison

Last updated:

Calltracks

4.2(46 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most calls & sales. Plus, custom sc…

INVOX

4.9(51 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

INVOX is a cloud-based call tracking application that automates call data by integrating simple HTML with call-tracking forms. This enables user to see the results of all inbound marketing efforts instantly on a single d…

INVOX leads on user satisfaction with a 4.9-star rating across 51 reviews.

Calltracks vs INVOX — at a glance

FeatureCalltracksINVOX
Rating4.2 / 54.9 / 5
Reviews4651
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
Certifications
Data residencyUSGlobal

Key differences between Calltracks and INVOX

  • Free trial: INVOX offers a free trial; Calltracks does not.
  • Target audience: Calltracks is built for Individuals and Large Enterprises, while INVOX targets Large Enterprises and Medium Business.
  • User satisfaction: INVOX scores higher with a 4.9-star average.
  • Deployment: Calltracks supports SaaS/Web/Cloud; INVOX supports SaaS/Web/Cloud.

Calltracks vs INVOX — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Calltracks - Inbound Call Tracking Software
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Talk to an expert
INVOX - Inbound Call Tracking Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Calltracks

Best for

Individuals, Large Enterprises, Medium Business

INVOX

Best for tracking inbound calls from both offline and online marketing channels.

Choose if
  • You need unified call data from diverse offline and online campaigns.
  • Your team requires a simple, cloud-based dashboard for instant marketing insights.
  • Your company runs frequent events like webinars, trade shows, or tele-seminars.
Consider alternatives if
  • Your business has low inbound call volume and limited offline marketing.
  • You require transparent pricing and extensive CRM or third-party integrations.

Calltracks typically suits Individuals and Large Enterprises. INVOX tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most ... Read More about Calltracks

INVOX is a cloud-based call tracking application that automates call data by integrating simple HTML with call-tracking forms. This enables user to see the results of all inbound marketing ... Read More about INVOX

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.2

(46)

4.9

(51)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

INVOX has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare Calltracks and INVOX on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Calltracks pricing
      INVOX pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Calltracks User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 51 reviews)

      Rating Distribution

      4

      9

      1

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 14 reviews, with strong overall satisfaction.

      What buyers like

      • Tracks marketing effectiveness
      • Custom scripts for follow-ups
      • Easy to use

      Common complaints

      • Limited advanced features
      • Basic reporting options
      • May require additional tools

      Buyer sentiment

      Users generally express very high satisfaction with INVOX's call tracking accuracy and ease of use.

      What buyers like

      • Call tracking accuracy
      • Ease of integration
      • Dashboard clarity

      Common complaints

      • Pricing transparency
      • Limited integration options

      Pros and Cons

      • Effective tracking of marketing efforts

      • Custom scripts enhance follow-up capabilities

      • User-friendly interface for easy navigation

      • Limited advanced features may restrict growth

      • Basic reporting may not meet all needs

      • Integrates offline and online call data into a single dashboard

      • Automates call data collection via simple HTML integration

      • Supports tracking across diverse marketing channels like webinars and trade shows

      • Pricing details are not publicly available, requiring sales contact

      • Limited information on advanced customization or integrations

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Freshegg

      Freshegg

      Lookers

      Lookers

      Northgate

      Northgate

      Alymedia

      Alymedia

      Canopy

      Canopy

      Conversion

      Conversion

      Media and Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Calltracks and INVOX in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Calltracks or INVOX?
      INVOX edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Calltracks and INVOX offer a free trial?
      INVOX offers a free trial. Calltracks does not.
      What is the starting price of Calltracks vs INVOX?
      Calltracks starts at Contact for pricing. INVOX starts at Contact for pricing.
      What are the top alternatives to Calltracks?
      Top alternatives to Calltracks include CallTrackingMetrics, CallView 360, calltrak, TeleCapture, Analytic Call Tracking.
      What are the top alternatives to INVOX?
      Top alternatives to INVOX include ResponseTap, Retreaver, Calltracks, CallView 360, calltrak.

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