CallTrackingMetrics vs Phonexa vs CallView 360 - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	CallTrackingMetrics (332) Get Quote Get Quote	Phonexa (80) Get Quote Get Quote	CallView 360 (3) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	CallTrackingMetrics is an advanced inbound call tracking and marketing attribution platform designed to help businesses connect every customer interaction to specific marketing efforts. It ... Read More	Phonexa is a simple and affordable inbound call tracking solution for small businesses and agencies. It tracks every inbound call that comes into business, which phone number it's coming ... Read More	CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More
Entry Level Pricing	Starts from $65 , yearly	Starts from $100	Not Available
Free Trial Availability	No free trial	No free trial	No free trial
User Ratings	4.6 (1311)	4.4 (180)	4.8 (4)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do CallTrackingMetrics, Phonexa and CallView 360 Compare on Features?

Total Features	4 Features	0 Features	0 Features
Unique Features		No features	No features
	Get Quote	Get Quote	Get Quote

What Do CallTrackingMetrics, Phonexa and CallView 360 Cost?

Pricing Option
Starting From	$65 , yearly	$100	Not Available
Pricing Plans	Marketing Lite $79 /month Get Started Unlimited users Attribute calls and texts to their source Standard call recording; forwarding and IVR routing Show more + Marketing Pro $179 /month Get Started + Marketing Lite Features & Agency-friendly with included sub-accounts & white label options Form tracking and attribution with 5 Show more + Sales Engage $329 /month Get Started + Marketing Pro & Customizable softphone to power inbound and outbound teams 3000 transcribed minutes with AskAI Summaries included Show more + Browse all pricing plans	Not Available	Not Available
Pricing Page			Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Small Business Freelancers Medium Business Individuals	Large Enterprises Small Business Freelancers Medium Business Individuals	Large Enterprises Small Business Freelancers Medium Business Individuals
Platforms Supported	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac Installed - Windows	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac Installed - Windows	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac Installed - Windows
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

CallTrackingMetrics vs Phonexa User Reviews & Rating Comparison

User Ratings	4.6 (based on 1311 reviews)	4.4 (based on 180 reviews)	4.8 (based on 4 reviews)
Rating Distribution	Excellent 278 Very Good 45 Good 7 Poor 1 Terible 1	Excellent 78 Very Good 2 Good 0 Poor 0 Terible 0	Excellent 3 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	CallTrackingMetrics has completely transformed how I manage and evaluate inbound call performance across my marketing channels. As a digital marketer, I rely heavily on attribution data, and the ...Read more	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of CallTrackingMetrics CallTrackingMetrics offers dynamic number insertion and keyword-level tracking, making it easy for marketers to measure exactly which channels and campaigns are driving phone conversions. The platform allows businesses to automatically record calls and gain deep insights into call duration, engagement, and caller behavior for quality assurance and training. It integrates with major CRMs like Salesforce and marketing tools like Google Ads and HubSpot, streamlining workflows and unifying lead data across systems. With features like geo-routing and time-of-day rules, businesses can direct calls intelligently to ensure the right agent answers at the right time. While feature-rich, some advanced functions like automation workflows and call scoring require time and training to fully implement. The tool is primarily focused on voice interactions and may not be ideal for businesses that rely heavily on live chat, email, or social messaging for customer engagement.	Pros and Cons of Phonexa	Pros and Cons of CallView 360
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Integrations

Integration with other apps	Stripe Payments 4.5 (2947 reviews) HubSpot CRM 4.2 (10374 reviews) Pipedrive 4.5 (5199 reviews)	No Integration information available.	No Integration information available.

List of Customers

Customers	Groundworks Tinuiti Healthgrades	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	2 Screenshots	No screenshots available.	No screenshots available.
Videos	3 Videos	4 Videos	1 Videos

Alternatives

Alternatives	CallRail 4.5 Calltracks 4.2 Callcap 4.4	CallRail 4.5 ResponseTap 4.3 Calltracks 4.2	ResponseTap 4.3 AvidTrak 4.2 Calltracks 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither CallTrackingMetrics nor Phonexa offers a free trial.

CallTrackingMetrics is designed for Large Enterprises, Medium Business and Small Business.

Phonexa is designed for Large Enterprises, Medium Business and Small Business.

Pricing for CallTrackingMetrics Starts at $65/month when yearly whereas for Phonexa Starts at $100/Month.

Some top alternatives to CallTrackingMetrics includes CallRail, Calltracks, Callcap, calltrak, TeleCapture, Call Tracker, Caller Insight, CallTracking, Calltouch and Callation.

Some top alternatives to Phonexa includes CallRail, ResponseTap, Calltracks, CallView 360, calltrak, TeleCapture, INVOX, Call Tracker, Call Metrics and Tracking Sales Calls.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

CallTrackingMetrics vs Phonexa vs CallView 360 - Which Tool Fits Your Business?